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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7187 results found

  1. Being able to transfer from one client to another within the client profiles

    3 votes

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  2. Daily logbook function - where managers and owners can see what happened the day before.

    Fields can be customizable and could include:

    • client count - with space for last year count

    • daily sales - same as above to see sales from date of last year.

    • issues that need to be addressed, customer complaints ... etc

    Would be great if could be automatically emailed out at a specific time after the day has ended.

    2 votes

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  3. More refined permissions, beyond the current "Manage Business" or "Manage Location" tabs access level. They need the ability to grant permissions for specific tasks within this tab. For example, a business may want to permit a team member to manage inventory levels but restrict access to product creation, employee management, or other sensitive areas.

    This granular control would enable businesses to delegate responsibilities accurately while safeguarding critical operational aspects.

    66 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  4. 1 vote

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  5. We have had multiple customers leave after their appointment because they thought they had already paid and checked out online. We want to remove the 'gratuity' option completely from online booking so that there is less confusion - we manually check out all clients.

    2 votes

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  6. This business is asking for the option to have all product sales go into a separate merchant account. In addition to the other business merchant accounts.

    5 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  7. partner has the ability to adjust a gift card without a transaction.

    8 votes

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  8. Would like to be able to add retail products to packages.

    example: Double process service package that includes initial lightening service, followup gloss/toner 3-4 weeks out, an in salon bonding strengthening treatment, and a take home travel size shampoo/conditioner.

    1. This is helpful in introducing professional salon product to clients who may not have tried it yet,

    2. Insurance that the client is using professionally prescribed products supporting their investment in hair color services,

    3. Coming back with healthier hair to work with

    4. Clients will then come back and purchase full size product once they are hooked

    62 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  9. 1 vote

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  10. 1 vote

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  11. Right now when im booking a new appointment, the time I want to book should be an option on that first window. Instead I have to 'confirm time' then edit. Alot of extra steps that should just be in the first window

    1 vote

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  12. When I'm checking a client out, I tap on there name to add the credit card to profile, once done i then have to exit out of the checkout window and start fresh for the card on file to appear. I'd like to be able to put the card on file and go back into the existing transaction and the new card on file automatically appear

    1 vote

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  13. Allow for stylists to send some sort of "received" notification when their clients arrive. Sometimes they don't get the arrived notification so it would be helpful if they can send a received notification back to reception so we know they know.

    7 votes

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  14. Due to the pandemic most salons are operating under reduced capacity to keep the occupancy low.

    Curbside checkin via automated text message (such as one that Rosy provides) would notify the front desk and ping the stylist, avoiding overcrowding in the waiting area or building.

    4 votes

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  15. When running payroll, ideally there'd be a simplified report with all timeclocks on one sheet - currently when you export to excel, each provider gets their own sheet... Is there a simplified report I'm missing?

    1 vote

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  16. We have 3 receptions desks and 3 ipads. When someone is checking in, filling out a form at station 1, and another guest is checking out at station 2, BLVD will send the ticket for signature of guest 2 to iPad 1...

    Ideally, the ipads will sync to a login or a computer --- tickets and forms are bouncing around ipad to ipad, making it confusing and frustrating for front desk and guests.

    1 vote

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  17. Also include percentage of users who visit one page on a site and then immediately leave

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. 1 vote

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  19. Ability for system to factor in unit quantity during purchase order process (e.g. X shampoo comes in packages of 6 - only allow units of 6 to be ordered)

    5 votes

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  20. This is important especially for new hires, but for all staff. It's easier to see the pricing on the calendar for booked appointments and also to see pricing when they are booking a new appointment, in order to let the client know the price without fumbling.

    14 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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