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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7516 results found

  1. Many times we purchase products, retail or backbar and the vendor does a promotion or monetary discount. It would be lovely to have a option to apply an "offer" or percentage discount in the purchase orders directly to maintain accurate reporting of inventory and their cost value.

    2 votes

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  2. Or perhaps give businesses the option to enable this. Right now we are over quoting most deposit services just so that there is no shock with pricing on checkout. But with boulevard we are unknowingly making our clients think we are holding onto their deposits for selfish reasons. An option to have the remaining deposits refunded to the customers on this checkout would be great, also a prompt on the ipad letting them know this. Or perhaps an option presented to the client, "would you like the remaining deposit refunded to your original payment method, or would you like the…

    2 votes

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  3. ...that for long term clients it is not a doomscroll to find things. Possibly two separate tabs or done as two sub-tabs would solve this.

    3 votes

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  4. 2 votes

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  5. Hello Boulevard,

    I just received this email from a client and wanted to pass it along

    "I often have trouble booking on Safari, everything works until I have to hit the "add $37-42" button after selecting a stylist; that button seems to work on Chrome but not on Safari."

    Thank you, Jeff

    1 vote

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    0 comments  ·  Admin →
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  6. new sale to ring up products without having to book an appointment

    4 votes

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  7. 5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. Would be fantastic to see data on when messages are received or sent, how many, and by which operators. Also would be good to know data such as how many of the automated appt confirmation messages are going out, coming back, average response time, how many did not respond at all.

    4 votes

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    1 comment  ·  Admin →
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  9. 1 vote

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  10. 1 vote

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  11. When performing a refund you are required to choose a refund explanation, however this is only visible on the refund order. This should be a optional column added to the Payments and Refunds Beta report so that you could filter, sort or count how many refunds you have for "customer service" vs "defective product"

    8 votes

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  12. if i run the mouse over an existing appointment that has an availvale time during clients processing.. it will not show the times when running the mouse over the slot that is available. it only shows the time for the existing appoutnment..

    would be nice if we didnt have to run the mouse to the far left of the screen to get the time.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. For instances on client web interface, Duo tip screen, and dashboard web interface.

    2 votes

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  14. We have had multiple issues where a confirmation text is sent and the guest never replies. We then send a different message and if they reply with a "yes" it confirms the appointment and hides the text message. We then don't know that they replied to our question.

    Any text sent from the business after a confirmation text should cancel out the confirmation system (possibly with a warning that we need to manually confirm the appointment)

    9 votes

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    1 comment  ·  Admin →
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  15. This would allow for staff to be more cognizant of potential issues that would require intervention.

    3 votes

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  16. It would make logistics and workflow a lot easier for services like ours that is time dependent, based on the last time that a client came in for a particular service. For example, if a client came in for a new set on the 1st of the month, but then he/she tried to book a two-week service at the 18-22 days after, the system would not allow them, as it has actually been closer to three weeks after their last session. Another rule-based booking criteria would be if there were a client that is new to the salon, but they…

    1 vote

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  17. It would be nice to have an easy way to look up the balance of a gift card.

    12 votes

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  18. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. 1 vote

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  20. 1 vote

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