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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7194 results found

  1. When you are creating a new appointment it would be good have other options on the Referral Drop Down list. This would enable us to capture how many appointments are being booked because people are calling the store direct, vs booking on-line or the Stylist Self-booking

    1 vote

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  2. 4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. 4 votes

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    1 comment  ·  Admin →
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  4. Allow for the service charge to be a % and not just a set dollar amount.

    9 votes

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  5. When a client sends gift card to the wrong email, have the ability to correct it on our own without contacting help chat.

    2 votes

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  6. Include a booking source reporting attribute in the appointment service records report to help businesses identify whether the appointment was self or staff-booked

    12 votes

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    1 comment  ·  Admin →
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  7. 41 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  8. We would prefer to stream music from our iPad, but unfortunately every time we open the reception app for customer sign-in the audio cuts out.

    3 votes

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  9. We would like a widget for the mobile app on our phones to see our day at a glance

    6 votes

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  10. 1 vote

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  11. 4 votes

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  12. It would be great to be able to sort all clients by tag for marketing and other purposes as well. A cumbersome work-around is looking them all up one by one.

    4 votes

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  13. To help businesses avoid making mistakes of booking or checking out wrong clients.

    4 votes

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  14. I would like for "Default Value" to be an item that can be added to custom reports.

    1 vote

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  15. 5 votes

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  16. Would be a great way to get clients to book in advanced, which helps the business forecast and keep staff engaged.

    1 vote

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. Request to have a button when changing the expiration date to apply the change it to all member benefits so we dont have to do them one at a time. It takes FOREVER if the person has 40+ on their account.

    2 votes

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  18. Customer's corporate clients get a dollar amount added to their account every month. They need an automated way of applying $500 account credit every quarter.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. Use case: making appointment 3 days from now that involves four clients, 1 will pay for all. To smooth things over, right now it is notes notes notes on every appointment, maybe tags or client alerts too to make receptionist remember to do this, but they might miss all of that, especially because it's a rowdy group coming in. And worst the one who is paying might be the last to be done and the others might pay individually on accident not knowing it is a gift.

    All this normal level of fail would be solved if the more efficient…

    7 votes

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  20. 1 vote

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