6218 results found
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If a client books then cancels and rebooks within a timeframe, it should be noted as a reschedule
Rather than a cancellation for reporting purposes and statistics. Also would cut down on an unnecessary email of cancellation.
Unsure if this is part of the flow for the client, but if the process is cancel and then make a new appointment, perhaps the ability for clients to self reschedule as long as the appointment is beyond the confirmation windows of 2/3 days SMS/email.
4 votes -
Advanced Resource Reporting
Appreciate the current metrics available, but would like to have stronger insights into usage -- what services is the resource predominantly used for. Can see appointment and service count, but not service sales dollars per resource
7 votes -
Waitlist attached to Service Provider
Service provider can easily see who is on their waitlist so they can decided if they can fit the client in
29 votes -
Filter client list for multi-location by specific location & date visited
Ability to filter client list by the date a client visited a single location to be able to support follow-up email campaigns that are location-specific
4 votes -
Calendar block privilege setting
Add a privilege setting to prevent certain staff from adding blocks to the calendar, while still being able to schedule appointments
26 votes -
1 vote
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2 votes
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Service Provider Tag Summary Report
Look up an employee and see which are their most frequent tag usage.
2 votes -
Disabling Finishing times and overriding staff customized finishing times
When finishing times are disabled from location it should remove any customized finishing times per staff.
2 votes -
Allow clients to pick time for each service in the appointment
For a spa, clients should have the option to book appointments in any order - example: manicure before or after a facial or massage, etc.
2 votes -
Green Circle integration per location
Each location should be able to enable Green Circle. We have 1 out of 8 locations using Green Circle and we need the flexibility to choose which locations want to implement it.
3 votes -
Icon or Notification when people add a note to their appointment
We are having clients add notes to their appointments when booking. For example, "Can I gift this to a friend?" or "I would like to add something else onto this appointment", etc. It would be great if a notification or icon appeared next to clients who fill this field out online since it is an option online.
11 votes -
For the time being, many salons may have to commence services outdoors including POS
Would be great if some of the scaling on web-dashboard were corrected so views on tablets could work better for checkout and booking. Then there would be no reason to not bring a whole computer out to a potentially bad environment for computer and keyboard usage. Specifically there are issues when booking and checkout that move the buttons out of view and then scaling issues occur that prevent proper usage.
3 votes -
Be able to sort clients alphabetically by first name, last name, or email in the Clients tab
Be able to sort Clients alphabetically by first name, last name, or email in the Clients tab. Also a filter view to see only members or non-members.
4 votes -
Deposits for services
Ability to collect a deposit payment for service. Upon cancellation, this deposit will no longer be available to use as a payment type.
12 votes -
Offers - Regardless if the "redeemable on all services" and "redeemable on all products" are turned on before or after an order was created
Regardless if the "redeemable on all services" and "redeemable on all products" are turned on before or after an order was created, clients should be able to apply a discount at the checkout window.
2 votes -
A way to have client booking messages sent to the business so they don't get missed/overlooked
Adjust settings so these messages are sent to the location email, not the service provider since most have email notifications turned off -- unless you can include it in the text /push notification
4 votes -
Calculate reception work hours and allow it to be visible to them
to ensure our time is correct and accurate with payroll
1 vote -
Scheduling Alert
This feature used to tell who made the alert and that would be really helpful to have back
20 votes -
Option for a note on the gift card to designate it for a specific service
Clients often purchase a gift card to cover a specific service (massage) plus tax so it would be great to be able to leave a note that identifies the intention of the gift card so the front desk knows when that client is checking out.
3 votes
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