7198 results found
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Waitlist Notes
You can not edit notes on the waitlist if the date a client requested is in the past. Sometimes our staff misses these requests or a client will request to come in a day we are closed. Our salon likes to write notes such as, "Left Voicemail 12/01" but if a client requests to come in on Sunday (when we are closed) & you do not notice until Monday you cannot add a note that you "left a voicemail" since the requested appointment time is now in the past. This use to not be an issue. I would LOVE if…
9 votes -
1 vote
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1 vote
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1 vote
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Alert for issues with forms
It would be helpful if we could "flag" an item in our Forms if someone has an issue, let's say on the waiver, and it will notify us we need to review
10 votes -
2 votes
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preferences for advance notice for bookings per provider
Some employees may want to not let people book them without a week notice, and some may want only an 8 hour notice. This should be adjustable per service provider. Right now, this rule is just tied to the location.
4 votes -
1 vote
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1 vote
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Restrict service providers from adding timeblocks to their own schedule
Have a separate privilege group to allow access to timeblocks
11 votes -
1 vote
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1 vote
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Do not make duration, process time and transition time cumulative.
For service options, the Options add to the total duration, process time or transition time. But when selecting an Option, it would be better to just have it tacked on to the end of the "top" service. Example: A color service has Option 1 to add a treatment, Option 2 a haircut or blow out. I don't want the treatment and haircut/blowout to be added to the color's duration. I want it after the color Process Time. Now I am having to add Transition Times to make it work, even though there are actually multiple (2) process times within the…
2 votes -
9 votes
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1 vote
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Auto tag client who no-showed last appointment so salons have a visual and obvious indicator of extremely important recent history.
This tag would exist for the client and be cleared the next attended appointment. Usefulness includes
- Charging them their no show fee the next visit in the case they didn't have a card on file.
- Giving staff an extra chance at noticing the higher likelihood of a no show and preparing a more robust appointment confirmation and reminder (manual) practice with this particular client.
9 votes -
If client has entered in email, appointment time, and payment data but for some reason has NOT completed the booking...
...send an automatic email out to them "you finished everything but didn't complete the booking, follow the instructions if you still would like to make that appointment"
We have an issue that for some reason every 2 weeks at least 1 client comes in PER location who says they booked an appointment but we have no record of it. Our current procedure is to ask them to show us the appointment confirmation email then if they don't have that, let them know that they must not have booked the appointment all the way. This is highly awkward and although we…
6 votes -
3 votes
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2 votes
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Add gift cards as a payment method at checkout.
we have a-lot of clients that receive or purchase gift cards with us and would like to use their gift card to hold the appointment/as payment.
4 votes
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