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7519 results found

  1. You guys released an update today to prevent overlapping timecards, but now it has removed the other error messages like "clock-out time is before clock-in time" that the system used to have.

    Now whenever something is wrong when clocking in or out, we just get "Unknown Error" which is not helpful AT ALL.

    Please fix this.

    4 votes

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  2. adding a summary of "Time Clocked In" - not hours scheduled - for performance reports over a date range

    It's helpful to know their clocked time as many providers come and go by appointment and receive an hourly wage in addition to commissions.

    having a filter available to add a "CLOCKED TIME" column would be great

    2 votes

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  3. 3 votes

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  4. Clients who are the guest of another client have a note to indicate that fact. The person who booked the appointment (the guest of ...) doesn't indicate they have a guest. This can get confusing when moving appointments or adjusting a therapist's schedule.

    3 votes

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    1 comment  ·  Admin →
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  5. When we run Time-Keeping report for payroll - 2 weeks - and export it, each staff member is a sheet in excel. I'd love a summary page of the totals on one page.

    3 votes

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  6. I love the new service color organization! We do many services so would love more colors, maybe more subdued ones too so it doesn't look like a circus :)

    13 votes

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    1 comment  ·  Admin →
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  7. There should be a way to reactivate staff if you accidentally click "deactivate". Also, if a staff member was deactivated and there was an appointment on them, the appointment should remain on the books.

    7 votes

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  8. 2 votes

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  9. 1 vote

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  10. 1 vote

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  11. It would be nice if there was a button to close out the week or 4 day view. When you click on the week you have to go back to the filters to get back to where you were.

    1 vote

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    0 comments  ·  Admin →
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  12. There should be an easier way to terminate an employee. There are currently too many steps to make this happen and future appointments get missed and then disappear. Then clients show up for appointments that don't exist on our end.

    7 votes

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  13. 1 vote

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  14. It would be super helpful to have a section besides the notes where the service provider can write out the treatment plan for the client for that visit. This way you can refer to it at any time in the future, the person checking out the client can easily see it and it can also be referred to if the client calls in and inquires about it.

    17 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  15. I would love if the appointment increments on the calendar tab were adjustable by user vs. by center! I love the 5 minutes, but some like the 15 minutes. I wish we could view it all indivuadally!

    1 vote

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    0 comments  ·  Admin →
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  16. 12 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. Ability to tie waitlist to business hours/published schedules

    105 votes

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    Waitlisted  ·  16 comments  ·  Admin →
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  18. 1 vote

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  19. 1 vote

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  20. 2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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