6218 results found
-
Option for a product only sale outside of the Sale page
There's no way for staff to create/checkout a product only sale without having full access to the Sale page and thus All sales.
5 votes -
Offers and Discounts Beta Report
Offers and Discounts Report - Include Service Names, Discount Reason, Discount Total by order or day, Service Names, Service Count, Gross Sale, Net Sale, Sale Tax
1 vote -
Suggested Products Should Show in Product Only Sales
If a client checks out and then comes back for a suggested product, it the feature should allow you to open a new sale, enter the client's name, and the product suggested product populate without having to search their profile.
6 votes -
Voucher overhaul
Ability to "undo" an erroneous voucher redemption, at current if a voucher is "redeemed" the only way to correct it is to sell a workaround one to add it back to the client's payment methods.
Audit friendly; so many times clients come in and are very confused how many vouchers they have left. Rework of payment method section or in history that shows when a package was sold and how many are left alongside each date of redemption. This would solve many if not all of the back and forth questions and provide front desk staff a way of identifying…
41 votes -
More icons on appointments
Would like an icon on appointment itself under Calendar page to reflect:
Prebooked appointments
Return Request - similar to the heart symbol, but for returning clients
Alternate - Second choice (if first stylist isn't available)
2 votes -
Food & Beverage
Spas who want guests to be able to order a la carte F&B during their service
1 vote -
Ability to view ratings for staff that has been deactivated.
Reporting shows data relevant to time period specified despite staff member deactivation. It would be great to be able to also view ratings of prior staff
5 votes -
If clients self prebook and leave a set tip, the tip deletes if appt is moved to another staff
The tip should be viewable or logged so when checking them out it doesn't make the platform seem iffy to clients who are having to repeat their tip choice. Example, books with Jeff and tips $10. Appt has to be moved for some reason over to Paul. Then at checkout, client assumes everything is squared away, but we have to reinitiate whole checkout process as if Blvd didn't record any information during their self booking process. Would be nice if it showed that $10 tip to a different staff and then asked if we'd like to adjust it to the…
3 votes -
Forms: Allow "Yes" answer to trigger the next question to be required
In some cases a question is only required based off the answer of a previous question. Would need that when a client chooses "Yes" the next question is required, but if they select "No" the next question can be skipped.
This is common with "If yes, please explain" or "If yes, on what date?"
1 vote -
New verbiage at online checkout
We receive calls weekly from clients confused while booking online if they're going to be charged at booking or after the appointment. When checking out online — looks like you're being charged that total. Google Analytics show that that step is the place where most people walk away.
There's a VERY small note that states:"Your credit card will be used to hold your appointment time and will not be charged until after your appointment has been completed." but even that is confusing if you're referring to the completion of the booking. Needs to be reworded
7 votes -
Vouchers need to appear in the left column to be able to check out clients.
I have clients that have tanning packages. I need to be able to see the voucher at check out, instead of having to write it off under "other" then go to to the clients account and look at payment methods.
1 vote -
Applying gift card balances for memberships
Apply gift card balance to membership subscription before charging credit card on file
10 votes -
Include Service Provider Name along with client name for each appt within the Front Desk View
it only shows the client's name
1 vote -
Intake forms process for walk-in appointments
Ability to add intake forms that apply to all services to walk-in appointment check-in. Currently, intake forms can only be added after the appointment is on the calendar and we would like to be able to have clients fill this out while they wait for an opening.
17 votes -
Customize/add logos to Gift Cards
Ability to choose a theme or holiday or add graphics/logos to the gift card to customize when gift giving
4 votes -
Multiple phone numbers for staff profile
Our staff uses smart watches and would like to be notified of a client's arrival on their watches, but their phone numbers linked in the employee profile is different from the one linked to their watch. In the communication preferences, we would like to specify the phone number for the alerts.
3 votes -
Disable help chat for certain privilege groups
Staff in specific privilege groups need to address their questions to managers prior to Help Chat.
3 votes -
Messages submitted when purchasing a product should be sent to business
I'm in the middle of a big push of selling memberships online – I know clients are using the "add message" feature with checkout but I believe since there's no associated appointment, that I have no way to access these messages. I'm missing the first communication (and some testimonials) from new clients!
3 votes -
Hotel integration - OnQ PMS
Hilton uses OnQ PMS.
When checking out a client, the front desk can then charge them in one swoop rather than two different transactions.
1 vote -
Vouchers should not stop Service Providers from being paid commission.
When redeeming a voucher, it ZERO outs the service. This means that the Service Provider is unable to be shown how much commission they earn for the Service they have just completed that has been paid for with a "product" voucher. This also impacts tipping
14 votes
- Don't see your idea?