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6355 results found

  1. When enabling services from within the staff profiles, the view should remain on the current view, rather than bringing the user to the top

    For multi-location businesses required to enable staff member services across many locations, it would be helpful to have the view of the service list maintain on the user's view rather than scrolling to the top after each edit. When clicking to customize and make assignable from the staff member's profile, once applied, the view returns the user to the top of the menu.

    4 votes
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  2. Viewed but bounced webhook

    1 vote
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  3. Remove business charges prior to merchant account

    client would like to see the busniess charge taken out prior if a renter has a merchant account

    1 vote
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  4. Front Desk Reporting

    Reports that show how many upgrades/per-booked services the front desk staff booked. As well as a report to show all appointments broken down by appointment type that they booked.

    19 votes
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  5. Easy solution to exchange a product

    Would like to be able to quickly exchange a product purchase without having to refund the client and then perform an entire new sale and collect the client's card again.

    7 votes
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  6. "Include Voucher this month" functionality Add as an option in checkout window

    This feature is available in Booker. There needs to be an option where receptionist can click: "include voucher this month" (see attachment for your reference) from the checkout window. If it's "unchecked", no voucher is applied to the client's profile when the client's order is created. Therefore, they are not getting a free voucher that they could use over the next 30 days without ever paying for it. Boulevard's Offers (for voucher redemption) feature doesn't work for the business' current process - when clients purchase a package via Boulevard. Goal is to offer a free membership package upon purchase (without…

    2 votes
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  7. I know this is a stretch, but if there could be some API or a ifTTT integration so possibilities for certain things existed

    IF client marked as arrive THAT blink light 3 in breakroom. IF checkout completed THAT light 3 in breakroom flash green... etc.

    Ideas on triggers:

    • Client Arrived
    • Client booked
    • Client checked out
    • Client confirmed
    • Clock in
    • Clock out
    • Message Received
    • Online Booking Made
    • Online Booking Cancelled
    • Appt Cancelled
    • Apt confirmed
    • Client merged
    • Report ran
    • Report emailed
    • Report printed
    • Certain Product sold
    • Certain Service booked
    • Certain Service sold
    • Staff Added
    • Staff removed
    • Schedule change made
    • Refund occured
    • Rating left
    • Wait list Addition
    2 votes
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  8. Delete a Pay Rate

    Be able to delete a pay rate that was made accidental.

    4 votes
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  9. Daily number of how many clients that have started a new membership (i.e purchased that day of their appointment).

    3 votes
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  10. sort purchase history by date including year

    Andrea Martinez's purchase history isn't sorted by month/year and dates are jumbled so it's difficult to track and audit. Also noticed this with James Jeffrey. Both clients are members at the Gilbert location.

    3 votes
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  11. Allow limited access to the Sales Tab

    Allow access to only closed orders (preferably only ones associated with a service) on the sales tab (no access to register, gift cards, or payments). This will allow providers to click an appointment on the calendar view and then see if the guest purchased products and what gratuity was left.

    6 votes
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  12. Automatic SMS collection of email address for receipts

    Would be great at a first appointment for Boulevard to send a text message to the client confirming the first appointment and request email address for booking confirmation (where they could cancel their appt) and also so we can send receipts out.

    Additionally online if they could manage "how you would like to receive their receipts" "how you would like to receive confirmations/reminders" "send me a reminder to make an appointment x weeks after my last one"

    1 vote
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  13. Multiple concurrent taxes ability, also ability to not name them as a "tax"

    Example would be in certain areas there is a sales tax, and then a district tax. Some companies may be interested in charging a fee; for example "2% for medical benefits for staff" etc, whereas this tax is tabulated separately on reports.

    2 votes
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  14. Configurable Report Access for Privilege Groups

    Enable specific report access toggling for each privilege group to ensure managers retain comprehensive visibility, while staff gain access only to their individual KPI metrics, reflecting the unique access needs of each role.

    54 votes
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  15. Privilege Group Access to edit closed orders

    Not being able to edit tickets once the sale is pushed through is becoming a major issue for us. Mistakes happen or when new staff are at the front, it's hard to fix or we don't have access to fix it. Understand why not everyone should be able to edit tickets, but there should be a way to override or enter an admin code to allow us to edit these mistakes

    11 votes
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  16. Memberships need to be TOP of the list above Services

    Memberships for those businesses that sell them are a HIGH priority sale. The online booking tool puts them at the bottom of the service list right now. They should be at the top so people can see that they can get a better deal on combining services into a membership. It's lost today at the bottom and we do not see any purchases for them.

    4 votes
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  17. Commission Reports - Column for Override totals

    Separate column for commission override totals. We need to track by department so with staff that work in multiple departments we need a quick way to see separate commission override totals

    3 votes
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  18. Better price tracking on receipts and more info on orders - addon prices arent shown

    I just noticed that on the receipts it doesnt show the addons nor the addon prices.

    This makes it hard both for the client to keep track of what they paid for as well as for internal auditing on receipts. If a price is overridden of an addon. for instance a nail design addon changes price, it does not show the addon price, doesnt show anywhere for tracking that the price was changed.

    A client could look back at a service receipt and see a service which is higher priced than the menu and think they got overcharged.

    Also we…

    5 votes
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  19. Send automated message after missed phone call

    Send automated SMS message saying "Sorry we missed you, how can we help" or send booking widget link to book appointment online. If the client requests to be contacted by staff, have a way to notify front desk in dashboard.

    8 votes
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  20. Privilege setting for adding Discounts/Promotions

    Need to allow staff to checkout, but limit who can adjust price/add a discount/promo

    16 votes
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