5883 results found
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Ticket for only a tip
We have clients that have comped services or services that are provided by the studios and they want to add a tip to the ticket, but there's no way to just tip the service provider without making a second appointment or leaving the ticket open which can impact reporting. Need a way for a client to just leave a tip for the stylist without any other transaction
11 votes -
Would be great if one of the tabs for each client was their past Ratings and Feedback.
Could be a tab that only shows if an employee with location management privileges is viewing it, but adding this data to the centralized client information area would be efficient.
5 votes -
Percentage based business charges
Allow for percentage based business charges to calculate as a result of the overall cost of the service .
21 votes -
Appointment/ Client Tag reporting
It would be fantastic if there were a way to run a report for specific client/appointment tags. Example: We have a client tag that states "Stylist was late to client" I would like to run a report to see which stylists of mine are repeat offenders. Or we have a "no charge" client tag- again it would be amazing to run a report to see which clients are not being charged/ how often this takes place.
9 votes -
Multi location management: more visual cue stating which location one is messaging from.
At the moment the only cue is the top left stating which location account is being used. Suggestion to include in the dialog box "You are sending from LOCATION". Often I am sending messages from the wrong account which will confuse clients and also probably cause mistakes in the future when the client responds to that account and the receptionist of that salon works on that thread.
Another great feature would be the ability to push the conversation to a different location where as the number the client is working with is retained but that thread is pushed to the…
2 votes -
Staff name and time stamp missing for payments on Order Details
The new order details page does not have the staff's name and time stamp for original payment applied.
If the appointment occurred on Jan 23rd, refund was given on Feb 4th - the time stamp for the refund is reflected. Then, if second payment is applied on 3/11, the entire order's time stamp reflects the time/date the second payment was applied. We need to see when the first payment was applied and by whom for the transaction.
3 votes -
Send booking confirmation email to clients when booked through the app
Clients need confirmation of their appointment details, particularly if booked within the 48 hour timeframe when they do not receive a reminder. Right now, Professional app does not send the booking details email if the appointment is booked through the Professional app.
24 votes -
Need to be able to designate tips to individual providers at checkout on the iPad
Currently only able to give one % to all providers. Would like to be able to customize tip for each provider involved in the appointment
4 votes -
Timeclock improvements
We use the reason line to communicate time clock errors that need adjustment. As the admin I can't see the notes in the time clock only in the time clock report. In the report I can't make the adjustments. Time wasted going back and forth.
Time clock should show overtime so less time is wasted calculating this by hand.
Time clock adjustments could be a lot easier. We left Homebase to use Blvd time clock and have everything in one place. Homebase shows OT and makes it extremely simple to correct errors. You should take a look. There is a…
6 votes -
Receipt - Checkout Options
Jean Paul is requesting a setting that automatically unchecks or checks the "email receipt" on transactions. In their option, Would like to turn it off if a gift card is a surprise, etc. It's too risky for someone to forget to deselect it
3 votes -
Report on specific timeframe of membership data
Need the ability to report on figures of membership data during a specific timeframe i.e. the ability to report on how many active/cancelled/past due/paused members i had on specific date.
4 votes -
Link client appointment if appointment already exists on that day on mobile
If a service provider creates an appointment for a client on their phone and that client has an existing appointment that day, the mobile app won't link the two like the dashboard does.
11 votes -
Evaluate "Cancel" button presented on Membership in paused state
The UX is confusing in terms of including a Cancel button when a membership is in a paused state. Cancellation button should be removed or additional pop-up to specify term end should be included.
1 vote -
Faster Bank Deposits
Deposits take too many days which is hard on a small business
3 votes -
Duplicate client appointments alerts for same day/late arrival tool/appointment progress tool
I have noticed that clients have sometimes booked multiple appointments by accident on the same day. I think there should be a tool that recognizes daily potential accidental bookings and just picks up on potential errors/staggered appointments.
there should be a tool that shows the progress of each appointments AND if a client is running late. We have the ability to NOT check them in if they are running late to the appointment... but it would be nice to have a button to press that notifies whoever is looking at the calendar perhaps in a different location that we KNOW…
4 votes -
MailChimp Metrics in BLVD
Would be helpful to see opens, bounces, unsubscribes AND it would be especially helpful if there was a way to know how many booking happen through the email that was sent out
2 votes -
List Credit Card Rates on Payment Processing page
would appreciate having it in the dashboard for visibility
2 votes -
Improved shared membership functionality and better visibility into sharing member
For shared memberships, we need to present better visibility into the sharing member's actions in terms of which original member's vouchers were used, either on the order, within their client profile, or on voucher redemption reporting. Right now, when a shared member using a voucher, there is no further indication following the transaction as to where that voucher was redeemed.
5 votes -
Report on Gratuity: Cash vs. Credit
Need to know what tips were paid in cash vs. credit
Currently going into the register and clicking on each order to view the details and see exactly how much gratuity was paid in cash
5 votes -
Show a checkin time.
So we will know exactly when they arrived.
5 votes
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