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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6501 results found

  1. Ability for system to factor in unit quantity during purchase order process (e.g. X shampoo comes in packages of 6 - only allow units of 6 to be ordered)

    5 votes
    How important is this to you?
  2. Example: Package has 3 of something in it, on history show 1/3 used 2/3 used 3/3 used; on product history show dates of redemptions.

    3 votes
    How important is this to you?
  3. Make A button on the new product page to activate the Product so you don't have to go to Manage then search the product to activate it

    when you have to input a whole line it takes way longer then it should have to.

    4 votes
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  4. E.g. on the next service booked as a compromise for customer service.

    Possibly under staff cancelled, another sub option; offer a one time use tokenized code to this client's account... use within 10 days, 20% off on services booked using this link.

    1 vote
    0 comments  ·  Admin →
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  5. More refined permissions, beyond the current "Manage Business" or "Manage Location" tabs access level. They need the ability to grant permissions for specific tasks within this tab. For example, a business may want to permit a team member to manage inventory levels but restrict access to product creation, employee management, or other sensitive areas.

    This granular control would enable businesses to delegate responsibilities accurately while safeguarding critical operational aspects.

    63 votes
    Waitlisted  ·  9 comments  ·  Admin →
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  6. The option to add more phone numbers to a client profile.

    14 votes
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  7. When adding a blowout through the normal way of booking it honors the price, but when going through add-on and adding the blowout that way it just has the base price, if there is a way to add on the that service but honor the stylist custom pricing!

    2 votes
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  8. 2 votes
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  9. Such as; this service can only occur within 3 weeks of other service, service can only be booked once a month, service can only be booked before certain time, service can only be booked alone, service can only be booked with another service, service can only be booked as a series. Forcing clients and staff alike to observe these restriction/conditions would be very useful for more complicated service procedures but keep businesses running much smoother

    2 votes
    How important is this to you?
  10. Sometimes I will do a helpchat on one computer and then I don't know that someone is trying to checkout someone on the other computer. They keep getting interrupted by the helpchat popup.

    How about just a minimized slider on the right side that shows an animated exclamation point or something like that. So you know there is a new message but it isn't constantly popping up and blocking everything.

    13 votes
    How important is this to you?
  11. Create the option for service providers to view other service providers schedules, but with the ability to select who they can and cannot see.

    I have certain service providers that need to be aware of certain resources/service providers that are on the schedule, but not the whole company. Both in the APP and Dashboard.

    3 votes
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  12. 2 votes
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  13. Having the option to add a register closure report if one day was missed. Like if I missed the one on Tuesday and it gets closed on Wednesday. It would be nice to go back and add one for Tuesday. That way each day's totals are accounted for.

    2 votes
    How important is this to you?
  14. The owners of our business as well as our studio director would like to receive email notifications when clients book an appointment or purchase a gift card or membership. This will allow us to provide them the level of client service/interaction we would like to, as well as provide an easy indicator of business levels.

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  15. Add a tag when a client has completed their intake form and another for the COVID form. Also, once the appointment is booked add ability to hoover over icon and read description, and ability to read notes instead of opening and editing the appointment.

    2 votes
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  16. When client buys a package/membership online, send email on how to redeem afterwards and on the final "Review Your Booking" page, there should be a button saying "Book your next appt"

    4 votes
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  17. 3 votes
    1 comment  ·  Admin →
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  18. We use Staff Roles to distinguish and filter in our reports; specifically Booth renters vs. employees. Would like the option to remove this from the booking widget so we can name them booth renters and it's not visible to clients online

    8 votes
    1 comment  ·  Admin →
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  19. 1 vote
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  20. The Collect signature does not appear on our screen. How can I fix that?

    1 vote
    0 comments  ·  Admin →
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