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  1. 1 vote
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  2. 1 vote
    0 comments  ·  Admin →
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  3. Business would like to be able to set an expiration date for any remaining vouchers when a client cancels their membership.

    10 votes
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  4. When Active column is disabled, we aren't able to see the start and end time for appointments. It would be really helpful if we didn't need the active column to see this information in Front Desk view

    5 votes
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  5. 1 vote
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  6. ..."show appointments booked more than [custom] hours ago" "show appts with no phone number" "show appts with no email" "show appts that have not prepaid" "show appts that have future booking" "show appts that were booked by [staff member]"

    Super useful for managers to be aware of things and not manually sift through visual data.

    More advanced filters that would require limited about of machine learning would be:
    "show appts with no show likeliness w/ [reason]" [reason]:no showed before; usually confirms
    "show appts that should be booked at a different time in order to optimize revenue generation w/ [reason]" [reason]:…

    8 votes
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  7. Front desk is constantly multitasking and the ability to collapse the checkout to send out a message would be very helpful for them. Currently the checkout bar blocks this ability.

    2 votes
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  8. 2 votes
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  9. When the purchasing client leaves a note for their friend/family in the "Include a message (optional)" section, this information is not added to the emailed gift card code

    5 votes
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  10. It seems like a pain that each person has to login/out to clock in/out. Messes with the flow of work. They should still have to enter their password to avoid messing with each others time clock. :)

    1 vote
    0 comments  ·  Admin →
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  11. 15 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  12. When a client checks in via reception app, it notifies front desk (in addition to staff), that a client has arrived for their appointment.

    8 votes
    1 comment  ·  Admin →
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  13. A report that can show the dollars made per hour. They are looking for it to show the busiest/most lucrative time of day without having to view from the calendar view. Or a report that would separated per service provider to see if on average, their mornings vs evenings are busier.

    10 votes
    1 comment  ·  Admin →
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  14. Currently, staff only receive a notification if the client self-cancels, but it would be more helpful for them to get a notification for any/all cancellations so the front desk doesn't have to remember to track them down and let them know.

    5 votes
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  15. I think it would be nice if the arrival notification also included service details along with the name and time.

    6 votes
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  16. With millenium, if a client calls in and requests a Nail appointment, the front desk can type control + N and it will show only Nail technicians on the calendar for easier visibility and booking

    5 votes
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  17. HR documentation - we need updated addresses, phone numbers, emails, and their hire date.

    Would like to have the pdf on the staff file (employee or client) so we can have it for easy reference.

    7 votes
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  18. Our logo is a rectangle and looks great on the booking widget, but gets cropped on the reception app.

    3 votes
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  19. Need additional appointment metrics found in the classic Appointment Metric reports, ideally:

    • New Clients (Requested)
    • New Clients (Non-Requested)

    As well as Return Clients (Requested)

    10 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  20. Add client email field to Account Balances report

    2 votes
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