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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6479 results found

  1. Would like the ability to set other assigned staff to receive notifications for their own schedule and another stylists schedule. For example, an assistant that is taking their own clients and needs to also receive alerts for a stylist they're assisting.

    7 votes
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  2. Automatically schedule and syn cZoom meetings for virtual consults. Zoom link to be automatically added to the client calendar, or sent out in confirmation email.

    27 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  3. It would be helpful if the double booking option could be staff specific. For instance, one stylist is able to double book during the processing time of one appointment, but another stylist does not take clients during processing time of other appointments.

    13 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  4. 1 vote
    0 comments  ·  Admin →
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  5. When a client purchases a membership or package online, they are charged immediately, but there is no way of booking an appointment once the charge is complete.

    The next step would be for the client to "log out" to get back to the location page on the widget which is not intuitive for the client.

    6 votes
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  6. It would be great to have fields in staff profiles to enter their birthdays, emergency contacts, address, start date/termination date, and social security number. this way I do not have to have their physical employee file with me or go to the physical file cabinet for this information.

    I do not really need emergency contact information for guests, but I definitely for staff. Thank you.

    16 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  7. 1 vote
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  8. 6 votes
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  9. To help avoid someone from accidentally not tipping when in a rush it would be great to have a setting that allows us to have the tip selection default to whatever amount we want (20%) instead of defaulting to the "no tip" option.

    2 votes
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  10. Report- Unavailability and time off requests

    5 votes
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  11. We don't need a signature at checkout for the reception app, it confuses our clients who think once they have signed that they no longer need to hand me their card. We would much rather just have the gratuity options displayed for them to choose and then I can proceed with the payment for them.

    2 votes
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  12. 3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  13. Because - one service charges a different rate per stylist or colorist... For example a womens haircut... we have 5 different rates depending on who is doing it. It would be confusing to the customer to put women's haircuts 5 times with a stylists name behind it. Most of our services are a different rate for per staff member as well all of our services. It would be so easy just to put out 10% service charge in and that is what it would be for all services and who ever does them.

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  14. Calendar Icons: for arrived, new client, etc. are all white icons and small. When appointments overlap and the first appointment is checked out, the icons are hidden on the next appointment (top right corner of appointment block).

    There is also no icon for "Active" appointment state.

    15 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  15. Option to disable confirmation emails from being sent to client to be able to send our own until we can customize the email with Boulevard

    9 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  16. 2 votes
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  17. Currently we are unable to read all of the open or closed messages in the message center. It is necessary that we be able to scroll through the complete list of messages not just the most recent 10 or so. Please fix this.

    2 votes
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  18. Integration with an EMR. Medical system to chart and record of health-related information.

    14 votes
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  19. 2 votes
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  20. when clients want to check out and also order new extensions can we add a option like we have for product.. we don't want extension deposit to be a service we would rather it be on its own (like no service provider) so girls don't make money off of the deposit for extensions cause that money goes to the business.

    just a section like product has

    2 votes
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