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  1. Ability to specify one or more specific locations to sync to a personal calendar such as gcal or ical

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. 3 votes

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  3. Andrea Martinez's purchase history isn't sorted by month/year and dates are jumbled so it's difficult to track and audit. Also noticed this with James Jeffrey. Both clients are members at the Gilbert location.

    3 votes

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  4. Need an easy way to transfer certain quantities between locations. For example, I have 3 Davines Conditioners that I need to transfer from location A to B.

    10 votes

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  5. Allow access to only closed orders (preferably only ones associated with a service) on the sales tab (no access to register, gift cards, or payments). This will allow providers to click an appointment on the calendar view and then see if the guest purchased products and what gratuity was left.

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. Would be great at a first appointment for Boulevard to send a text message to the client confirming the first appointment and request email address for booking confirmation (where they could cancel their appt) and also so we can send receipts out.

    Additionally online if they could manage "how you would like to receive their receipts" "how you would like to receive confirmations/reminders" "send me a reminder to make an appointment x weeks after my last one"

    1 vote

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  7. Example would be in certain areas there is a sales tax, and then a district tax. Some companies may be interested in charging a fee; for example "2% for medical benefits for staff" etc, whereas this tax is tabulated separately on reports.

    2 votes

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  8. It would be ideal if we were able to see when memberships were paused and unpaused and who did it. It would also be great if we could see declined membership charges. All of these should be just under the profile of the member

    18 votes

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  9. Commission report access in the privilege group doesn't allow staffs access to their commission report.

    41 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  10. Not being able to edit tickets once the sale is pushed through is becoming a major issue for us. Mistakes happen or when new staff are at the front, it's hard to fix or we don't have access to fix it. Understand why not everyone should be able to edit tickets, but there should be a way to override or enter an admin code to allow us to edit these mistakes

    11 votes

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  11. Memberships for those businesses that sell them are a HIGH priority sale. The online booking tool puts them at the bottom of the service list right now. They should be at the top so people can see that they can get a better deal on combining services into a membership. It's lost today at the bottom and we do not see any purchases for them.

    4 votes

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  12. Separate column for commission override totals. We need to track by department so with staff that work in multiple departments we need a quick way to see separate commission override totals

    3 votes

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  13. There's nothing to tell us if someone buys a membership online

    12 votes

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  14. I just noticed that on the receipts it doesnt show the addons nor the addon prices.

    This makes it hard both for the client to keep track of what they paid for as well as for internal auditing on receipts. If a price is overridden of an addon. for instance a nail design addon changes price, it does not show the addon price, doesnt show anywhere for tracking that the price was changed.

    A client could look back at a service receipt and see a service which is higher priced than the menu and think they got overcharged.

    Also we…

    5 votes

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  15. Currently using Paycor for payroll needs - includes commission, hourly rate if applicable, tips, business charges.

    10 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. Need to allow staff to checkout, but limit who can adjust price/add a discount/promo

    16 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  17. Reports that show how many upgrades/per-booked services the front desk staff booked. As well as a report to show all appointments broken down by appointment type that they booked.

    18 votes

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  18. because some staff have the same name, all staff use "stage names" that the front desk and clients know them by and use for booking. We've added these names to the Calendar display, but when booking an appointment in the dashboard, searching for staff on the calendar page, or booking online the staff's first and last name are displayed when it should be the stage name.

    4 votes

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  19. We offered a pre-opening sale for $75 monthly massages but the regular price is $85. Staff who provide these massages should still be able to get commission on the $85 value of the service (or at least have that option). Same thing for package voucher redemptions.

    4 votes

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  20. Select all/uncheck all functionality by clicking a checkbox or sliding a toggle when assigning a staff to a service category or making a service bookable online.

    5 votes

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