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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6457 results found

  1. Being able to pull one report for all staff even if they work at more then one location. We have many staff members who rotate locations and having to pull each dash separately is difficult.

    1 vote
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  2. 1 vote
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  3. 1 vote
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  4. When we book clients for multiple people, when we check out, currently it does not allow you to separate and check out one person at a time. This can be easily remedied if BLVD would allow us to delete the non-relevant service(s) without deleting it totally off the calendar.

    1 vote
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  5. Accept Spa Finder Cards

    7 votes
    1 comment  ·  Admin →
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  6. Would be great to sync incoming and outgoing emails into BLVD automatically.

    2 votes
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  7. 1 vote
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  8. When printing receipts, the pop up window doesn't close after you click the print button. If you don't close it manually (or the stylist is busy and forgets) it can cause the system to freeze or not allow certain functions to operate correctly.

    1 vote
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  9. Partner would like a waitlist disclaimer for clients in order to help manage expectations

    8 votes
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  10. If there's a way for staff to decide if its a request or not that would be great when booking internally. It automatically makes it request and you have to unselect the heart. We would rather have to select the heart option.

    20 votes
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  11. For staff to understand what they currently have. Specially for memberships

    Vouchers right now are not easy to read. It creates an individual voucher for the package. And if it is a membership, is even worse, when they expire, they will just be sitting there. You should create an expired section. And consolidate packages bought together. Attached is an example from another software.

    2 votes
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  12. We have had multiple issues where a confirmation text is sent and the guest never replies. We then send a different message and if they reply with a "yes" it confirms the appointment and hides the text message. We then don't know that they replied to our question.

    Any text sent from the business after a confirmation text should cancel out the confirmation system (possibly with a warning that we need to manually confirm the appointment)

    7 votes
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  13. 1 vote
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  14. Because of the lack of database style tools for the services lists, etc. It would be helpful to see which services were last modified when and if possible allow temporary sorting of the list by last modified, A-Z or category.

    I need to make modifications to my menu to match what my wife changed in the system and without her guidance or a changelog I would have to check every item one by one. If there was a last modified sort I could see exactly which items need to be looked at further. It would also help for situations where…

    3 votes
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  15. 3 votes
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  16. Providing a QR or barcode for online gift cards would make them much easier to redeem from a phone with our current barcode scanners. It also looks more professional and up to date than typing in a number from the email.

    16 votes
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  17. Staff are not notifed when an appointment is booked through the professional app.

    13 votes
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  18. to save time. it would be nice to not go back and forth between settings and manage to update inventory/add new product

    6 votes
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  19. Allow for the service charge to be a % and not just a set dollar amount.

    8 votes
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  20. Instead of only seeing what time that previous service was booked at.
    Provide more details like "1h 30m" or "11:00am-12:30pm" for example

    4 votes
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