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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6418 results found

  1. Current liabilities reports are a snapshot in time at the current moment, but that makes it difficult to reconcile previous time periods. Liabilities should include a date field to be able to go back and see the liabilities for Dec 31 or June 30th.

    11 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  2. I think a system that lets you pick a preferred payment process would make checking out customers easier. For us, we don't use cards on file unless there was a no show, so I would prefer if card-swipe was the first option available.

    6 votes
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  3. At this time "appointment updates" only keeps track of the initial booking and if a reschedule occurred. Would be beneficial to see when reminders were sent out to the client the as well. As any time a reschedule occurs we lose that information.

    7 votes
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  4. 1 vote
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  5. I would like an option to make brands like a category so i dont have to type them every time i input a new product so kind of like the "Category" column on the products view

    8 votes
    1 comment  ·  Admin →
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  6. Give the option to adjust the service add ons to be more than 5 minute increments. It would be nice if there weren't any restrictions and you could set the duration for any amount of time or if it was more clear that the duration can only be increased in increments of 5.

    2 votes
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  7. 1 vote
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  8. Then boulevard automation coming to action if the appt becomes avialable to reschedule it.

    1 vote
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  9. Can we make it so new guest need to be accepted before scheduled? A waitlist that needs to be accepted before the client is scheduled.

    Vagaro has this feature and its very helpful

    sometimes new guests book the wrong service for their need and this way we can make sure they get set up with the proper appointment.

    for example Sally Books a partial highlight but she needs a full highlight toners and haircut blowdry. Id hate for a new guest to come in and not get the service they were expecting because they chose the wrong sevice. I have…

    5 votes
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  10. When an existing client is booked in a group appointment as a guest it would be great if an email was required that could then acknowledge they're already a client instead of creating a blank, second profile

    13 votes
    1 comment  ·  Admin →
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  11. WE WANT TO SEE OUR SERVICE AND RETAIL NUMBERS UPDATE AS THE DAY GOES ON TO KEEP US MOTIVATED ALSO IF WE COULD CHANGE SERVICES MORE EASILY THAN HAVING TO DELETE THE ENTIRE APPOINTMENT JUST CHANGE THE CODE BECAUSE IT TAKES SO LONG TO DELETE IT AND REFIGURE OUT THE TIMING OF WHICH THE ORIGINAL APPOINTMENT WAS IN AND RESCHEDULE IT WHEN WE JUST WANT TO UPDATE OR MODIFY THE SERVICE EX; IF THEY WERE SCHEDULED FOR A FULL HIGHLIGHT AND WE CHANGE TO A PARTIAL ITS A LONG PROCESS JUST TO CHANGE IT TO A PARTIAL AND THE CLIENTS…

    2 votes
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  12. PLEASE UPDATE OUR SERVICE STATS AND UPDATE OUR SERVICE AND RETAIL NUMBERS IN REAL TIME AS THE DAY GOES ON SO WE CAN KEEP OURSELVES UPDATED WITH OUR NUMBERS AND GOAL FOR THE END OF THE DAY AND IT WILL MOTIVATE US TO UPSELL MORE

    2 votes
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  13. It would be wonderful to have a tag that we could use for vaccinated clients. We're currently using the "influencer tag" :)

    2 votes
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  14. 3 votes
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  15. 2 votes
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  16. 2 votes
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  17. ...for whether it is a request or not so that staff are forced to choose one rather than a potential erroneous default.

    5 votes
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  18. ...those recurring appts change automatically as well to that timing.

    I have clients that book a year out and have recurring appts, say every 6 weeks. If I see that their appt should be 45 minutes long instead of 30, when I change that next appt, the recurring appts also change. I have had to go through manually and change all 45 minute color processes to 30 (they normally are 30) and some people that take longer in cutting or color individually. It has taken me about 3 hours just to change from today 9/12 to the end of the…

    3 votes
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  19. Or make the ability to create customized tags/icons!

    1 vote
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  20. It would be great if we could apply promo codes on our end when an appointment is made. For instance, if someone calls ont he phone and we put the appointment in and they want to use a "new client discount" or something we won't have to worry about applying this later and it will already be there at checkout.

    4 votes
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