5915 results found
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1 vote
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Need option to remove 'gratuity' when online booking
We have had multiple customers leave after their appointment because they thought they had already paid and checked out online. We want to remove the 'gratuity' option completely from online booking so that there is less confusion - we manually check out all clients.
2 votes -
1 vote
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1 vote
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Choose appointment time in Appointment window pop up
Right now when im booking a new appointment, the time I want to book should be an option on that first window. Instead I have to 'confirm time' then edit. Alot of extra steps that should just be in the first window
1 vote -
Add credit card in checkout and it automatically register to the checkout window
When I'm checking a client out, I tap on there name to add the credit card to profile, once done i then have to exit out of the checkout window and start fresh for the card on file to appear. I'd like to be able to put the card on file and go back into the existing transaction and the new card on file automatically appear
1 vote -
Client Arrival
Allow for stylists to send some sort of "received" notification when their clients arrive. Sometimes they don't get the arrived notification so it would be helpful if they can send a received notification back to reception so we know they know.
7 votes -
Curbside Checkin via automated Text message
Due to the pandemic most salons are operating under reduced capacity to keep the occupancy low.
Curbside checkin via automated text message (such as one that Rosy provides) would notify the front desk and ping the stylist, avoiding overcrowding in the waiting area or building.
4 votes -
Auto apply discounts to members only
This account is asking that we have automation on discounts when a member is purchasing retail items.
4 votes -
Time Keeping Report - simplified
When running payroll, ideally there'd be a simplified report with all timeclocks on one sheet - currently when you export to excel, each provider gets their own sheet... Is there a simplified report I'm missing?
1 vote -
Sync or Lock Ipad to Computer or Login
We have 3 receptions desks and 3 ipads. When someone is checking in, filling out a form at station 1, and another guest is checking out at station 2, BLVD will send the ticket for signature of guest 2 to iPad 1...
Ideally, the ipads will sync to a login or a computer --- tickets and forms are bouncing around ipad to ipad, making it confusing and frustrating for front desk and guests.
1 vote -
Provide analytics or data around where users are "dropping off" in booking flow and why they're leaving
Also include percentage of users who visit one page on a site and then immediately leave
4 votes -
1 vote
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Quantity Guardrails for Purchase Orders
Ability for system to factor in unit quantity during purchase order process (e.g. X shampoo comes in packages of 6 - only allow units of 6 to be ordered)
5 votes -
service fee should be able to be set as a % not only a dollar amount.
Because - one service charges a different rate per stylist or colorist... For example a womens haircut... we have 5 different rates depending on who is doing it. It would be confusing to the customer to put women's haircuts 5 times with a stylists name behind it. Most of our services are a different rate for per staff member as well all of our services. It would be so easy just to put out 10% service charge in and that is what it would be for all services and who ever does them.
2 votes -
2 votes
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Redemptions of vouchers contained in a sale under Products or History should denote that those were being used and from which
Example: Package has 3 of something in it, on history show 1/3 used 2/3 used 3/3 used; on product history show dates of redemptions.
3 votes -
View the entire waitlist at the same time without x'ing out the day
It took me months to realize how many people were on our waitlist. The system only shows current day, unless you x out of the day. I suggest to take out that entire option and just show the entire waitlist all at once.
4 votes -
Activate new products on the same page that you make
Make A button on the new product page to activate the Product so you don't have to go to Manage then search the product to activate it
when you have to input a whole line it takes way longer then it should have to.
4 votes -
Ability that if business has to cancel an appointment that there is a "redeemable" one time use promo
E.g. on the next service booked as a compromise for customer service.
Possibly under staff cancelled, another sub option; offer a one time use tokenized code to this client's account... use within 10 days, 20% off on services booked using this link.
1 vote
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