7530 results found
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Prioritize non-blank entries when merging clients
It would be super easy to lose valuable customer information because Boulevard doesn't prioritize non-blank fields when merging clients. I am guessing the merge is prioritized based on which one was active last. But it makes more sense to see if a field is non-blank and default to that one even if it is on an older profile.
4 votes -
1 vote
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Figure out how to do a group checkout on iPad.
We absolutely need this. It's very inconvenient to have to buy a different device to be able to accomplish this.
2 votes -
34 votes
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Report detailing occurrences of price adjusting that do not fall within offers or discounts so that businesses can monitor this “workaround”
Unless I comb through each sale, there is no way to understand if staff are potentially handing out adjusted prices which in most cases diminishes income. I strongly believe staff understand this is a way of hiding their dirty work from management in some cases. The loss revenue for businesses is completely unmonitored at present. Increased revenue from price adjustments also should be scrutinized since targeting upcharging to certain clients could potentially land businesses in hot water.
I believe all price adjustments can be listed for any given service provider for any given period. I think the service provider should…
3 votes -
13 votes
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Family Profiles
We have a lot of client's who's entire family uses the salon. It would be helpful to have them all connect to one profiles payment method, contact info, etc. but still have their own individual names. We currently just make separate profiles for each of them, but then when you're messaging the phone number sometimes is automatically associated with the child instead of the adult. Also, when checking out, it's hard to charge the card on file when it's under the parent's profile but not the child's. We have some work arounds, but there's got to be a way to…
27 votes -
20 votes
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Disable heart/other icons IMPERATIVE
The software gives the heart icon for all future appts. Such a pain if they switch practitioners: more work to remember for reception.
2 votes -
Activate/Deactivate services for various locations AT THE BRAND LEVEL
If we want to enable or disable an existing service at some locations, but not all, we have to go into each location -> manage -> services -> locate the service -> activate or deactivate it. With nearing 30 locations, this is extremely tedious and should not be work that we have to spend time doing. If we can change this at the brand level that would be amazing - similar to how you check off the locations when creating a NEW service. It's frustrating that that's the only time we have that control at the brand level.
4 votes -
Ability to Customize Walk-In process on iPad
Business would like the client to simply be able to enter in a phone number or email only. Currently phone, email, first and last name is required. If any of the information is entered differently from the profile including the name, it creates a new profile. The business feels this leave room for error on the clients end and then they have duplicate profiles.
6 votes -
2 votes
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Discounts: Pass Off to Business
Ability to pass discounts off to business when given to guests to alleviate payroll and commission split pain points.
7 votes -
14 votes
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Being able to customize a clients appointment time even after they check out. In a section in their profile.
Sometimes in the hustle & bustle of things we forget to change the duration of a clients appointment and then we either 1) have to go find their next appointment (which is no biggie) and adjust the time, but you have those instances where they do not rebook in studio and if they do it at home online and we don't catch it to adjust their appointment in time we are stuck. We have clients who are older or have disabilities who sometime need more time and if we forget to include that we have to wait, but they could…
3 votes -
5 votes
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Make allergies more noticeable
Allergies are important and I feel that they are lost in the clients profile. It would be nice if they came up in red or if they somehow stood out more
6 votes -
Manually Push/Force Text Appointment Confirmations
We would like to see an option to manually push/force text appointment confirmations. We currently have text confirmations set to go out 2 days prior to the scheduled appointment. If clients do not confirm via text or email, the front desk will then call the client the day before to confirm their appointment.
With our previous scheduling system, our front desk staff was able to manually send out text confirmations each Saturday for appointments scheduled for Monday & Tuesday. With BLVD, the text confirmations for appointments scheduled on Monday go out Saturday evening and confirmations for appointments scheduled on Tuesday…
71 votes -
Have price changes show up when clients are paying for future notice
Have price changes show up when clients are paying for future notice
1 vote -
10 votes
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