7189 results found
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Online Scheduling Weird times
Deposits for services in dollar amount, not %
The ability to add or update services on the ticket/sale instead of rebooking, this is an additional step that’s time consuming
Not being able to edit a ticket/sale after payment has been processed. If an error is made we have to delete the entire thing and start over instead of being able to update payment type.
Online scheduling allows guests to schedule at weird times and the bookings overlap even though we’ve selected “no double bookings”
Changing an appointment and all enhancements/add-ons are lost
When adding credit we then are unable to…1 vote -
Reporting on Front Desk Privilege Group
The business wants the ability to track pre booked %'s for the staff members who are booking the appointments. They want to be able to see reporting on performance metrics as well based on if they have upgrade services, added add on's ect.
1 vote -
Month view of employee schedule
Need the ability to view employee schedule for entire month and add schedule for each employee. The current weekly view is a pain. Should be able to see an entire month so you know which days need filled for scheduling.
36 votes -
1 vote
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11 votes
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Option to enter notes on loyalty point updates
The business would like it to be option to enter in a reason on why loyalty points are being updated. They are trying to save as much time as possible.
2 votes -
1 vote
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12 votes
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Mass Update Client's Upcoming Appointments
My business runs on a membership basis and most members set up recurring appointments. Need a way to automatically cancel all upcoming appointments should members cancel their membership without individually going to each appointment.
13 votes -
Removing Checked out BUT cancelled Appts
sometimes accidents happen and an appt gets checked out before it has happened. Once it has been checked out it can't be edited or REMOVED from the calendar. This means other clients can't book this spot online
7 votes -
2 votes
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1 vote
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creating an appointment ticket
it would be great to be able to open a ticket for a client that isn't necessarily a sale of a product or an actual appointment or allow for you to add service to the "add sale" option for misc services. as of now, you have to create an appointment to create a ticket that isn't a sale of a product.
1 vote -
Have Beta reports that allow customization of EVERYTHING.
I would love a report that allows me to see ALL details for products.
Details would include: inventory on hand, reorder point, brand, supplier, etc...
Some items (like reorder level) can only be seen by painstakingly clicking on EVERY product.
1 vote -
time stamps in reporting
Would like to have basic time stamps of when products were sold in reporting so there doesn't need to be cross-referenced with each order.
1 vote -
42 votes
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Search available appointment times via app
My staff and scheduler add appointments virtually from home/car etc using their iPhones and iPads. We came from Square (which had a FANTASTIC app for scheduling).
We need the ability to search available appointment times for each staff and have it only show the assignable services for that specific staff member.
Trying to flip through a 3-day calendar view to find available appointments is ridiculous.
12 votes -
Stylist Service List Report
We need a report of each service provider's full list of services, timing and pricing. This is a basic report in every other software system I have ever used. This allows service providers and management to see only the services they perform, timing and pricing in a report. This allows us to easily print out and give to staff and use for reviews, and to write down any desired changes, before putting in the system.
16 votes -
Receptionist/ front desk to-do list or reminder
To do list or reminders for receptionist to call client for promotion or payment. etc
7 votes -
Optimized Booking when not using View Times
The business would like the ability to have the availability optimized when not using the View times Button. This is useful for the business when they are booking add ons.
1 vote
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