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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7189 results found

  1. As of right now, the only time a Prebook or rebook tracks is if the prebooking was done at check-out before collecting payment. It would be helpful to have the option to either go back to "view appointment" and then be able to select a prebook option to set a new prebooked appointment, OR to add a prebooking tick-box when setting an appointment through "new appointment". Lastly, either function should help track the prebook metric.

    3 votes

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  2. The business would like the ability to have push notifications go to the SP as well as the business.

    3 votes

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  3. too many duplicate profiles created when clients write their email incorrectly. for example- gmail.co vs gmail.com

    9 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  4. Integrate an option for clients to check in on their own device once they arrive to their appointment, notifying the service provider of the arrival. This way if there is an intimate service happening and there doors are closed you can still see if your client has arrived and you do not run behind in time. This would be super helpful as we rent out suites for our salon services and we do not have a lobby for our clients to wait within our own spaces

    6 votes

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  5. Have the system do an auto purchase order that pulls up all products that are below an alert level

    2 votes

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  6. When querying Admin API - Orders query, it would be very helpful if we can filter them by ClientId. Right now if we want to build on our app a logic to display the order history for a client, we have to iterate all the orders, which is a very expensive query.

    2 votes

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  7. When clicking on a product in the manage tab and showing the sidebar with sales history there is no year listed. It can look like an item is a hot seller when in fact the sales are all from years ago and it hasn't sold at all recently.

    2 votes

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    1 comment  ·  Admin →
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  8. It would be great to see the actual time that is open during the process time of another appointment for double booking purposes. Right now, when you hover over an existing appointment that has an open space during process time, it shows the time of the existing appointment and not the open time. It can be confusing to determine what the open time is.

    3 votes

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  9. Please create a "mark message as unread" option! This will help tremendously with how often we get interrupted mid-correspondence to assist with in-person clients. Also it doesn't seem to save a draft of your message when you leave the screen and come back.

    50 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  10. The business would like to be able to choose if a debit or credit card can be used. They would like this to be a setting that can be changed at any time.

    3 votes

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  11. It would be helpful to be able to actually speak to someone whenever a question/problem pops up. The support is great but sometimes time doesn't permit typing and waiting for responses.

    2 votes

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  12. 29 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  13. Have a way to embed a place for clients to enter their emails to be put on the marketing list

    4 votes

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  14. We need to be able to make changes to the client instructions email and receipt note at the brand level. Right now, if we're changing even just one small thing in those messages, we have to do it one by one at all 20+ of our locations

    5 votes

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  15. Have one time discount codes that are personalized and sent with Birthday marketing messages. This prevents abuse by using them more than once, and provides us something to share with our guests for their Birthday.

    25 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. The. business would like the Professional App to be supported on Tablets. Right now it only works on mobile devices.

    1 vote

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  17. The business would like to be able to limit per computer who can login to the dashboard.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. The business would like the ability to run a report on providers to see how many clients have requested each provider.

    2 votes

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  19. It could be very useful if, maybe on a monthly basis, we could receive a log or summary of all of the outreaches from our team to the Boulevard support team. It would help us to identify any gaps in our training, identify patterns, etc. It could even be anonymous, the goal would not be to get any of our team members in trouble, really just to identify where they might need more support internally.

    4 votes

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  20. When a new customer check in, they can choose either their phone number or their email. At the moment, Boulevard does not allow the NEW customer to skip the email when using Duo App for checking in.
    I hope Boulevard can add an option to skip he email address when a new customer come in and using Duo for checking.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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