7193 results found
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Privilege group setting that allows staff to manage their own schedule
Have a privilege group setting that allows a staff member to only edit their own schedule.
7 votes -
Update Support Article for Personal Calendar- Add more screenshots
Please add more specific examples - screenshot views from SP view for these. Dashboard view and personal phone view. https://support.boulevard.io/en/articles/5941554-personal-calendar-syncing
2 votes -
1 vote
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One Unique Email Address Per Customer
Right now, there are three cases that cause a lot of confusion internally.
- Email addresses are not required for profiles
- Multiple profiles with the same email address can be created
- Case sensitivity in emails (which doesn't exist on any other platform), which means chris@ is considered different from Chris@8 votes -
Refunds Only Report
The business would like to be able to run reporting specifically on refunds. Currently you can see payments and refunds together but there is no way to separate the two. You can also run a Daily Summary and filter to view only refunds but all orders still show just as $0.00 for the refund. They want to see a list of only refunded orders.
4 votes -
Disable service(s) if it should not pair with another chosen service
In the Service Profile, we would like to indicate whether or not this service is able to be paired with other services within the same appointment.
Example: You should not receive ___if you are also receiving ___.
4 votes -
The ability to turn off resources
We would like to be able to turn off resource view completely when we don't need to see them. It is very confusing when they pop up randomly!
3 votes -
40 votes
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Don't show service providers in online booking if they are not scheduled and don't have open books
We have multiple locations and sometimes providers will travel between shops. There needs to be a better way to disable them from showing up on online booking OTHER THAN entirely removing the second location from their account profile. This makes us have to re-set up all their services and payment settings if we do it this way, which is very inconvenient. It would be AMAZING if, when going online to book, clients did NOT see any service providers under our location if their books aren't open. This gives the client a false sense of hope, and they will add themselves…
2 votes -
Include "Book Now" Option via Duo App to Open Booking Widget for Self Checkin
The ability for clients who walk-in to have the option to book their next appointment via the Booking Widget in the Duo App on iPad.
Context: Client walks into business, there is no availability and the client cannot wait for a walk-in appointment. The client would like to book for a future date so instead of "Check-In" or "Walk-In", there is a third option to "Book Appointment" which opens the business's Booking Widget.
This would be great for all businesses, especially those with deskless models, for a complete client experience engaged in the Duo App.
This would also be a…
6 votes -
Easier PPU adjustment in dashboard
Gift cards, vouchers, and account credit can be easily adjusted as needed in the client's profile. When adjustments need to be made with prepaid units, there are several steps required via a new order, so being able to easily make any changes in the profile will be extremely helpful.
6 votes -
6 votes
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Reporting that would reflect products that had zero sales
Reporting that would reflect products that had zero sales
6 votes -
client profile
It would be helpful to show how the appt was booked when viewing the client profile. Right now you can see if it was booked by client or staff when in the main calendar page, but not when in the client profile viewing upcoming appts.
15 votes -
simpler receipt printing
I'm hoping to make receipt printing a little easier, by being able to set up printer settings separately so when clicking on "print receipt" user isn't prompted to select each settings every time and the receipt just automatically prints out.
4 votes -
make new clients/new appointments a preference for stylist
- turn on/off feature for stylists not taking clients
6 votes -
4 votes
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More ability to segment clients.
Since we have been limited to only eblast only those who have been in the last 24 months, give us more ability to segment the client list. For example those who had a particular procedure or came in a certain time.
4 votes -
Give us the ability to set parameters on forms.
Right now everyone one gets forms attached to every appointment. Clients are annoyed they feel like the have to fill them out every time they come in. The system should know if we are adding a brand new client and booking an appointment then the new client should get forms. The settings need to be for NEW clients, not every appointment.
3 votes -
Please allow services to be sold as package/vouchers with more than 1 session. Not every package requires more than 1 visit, and vice versa.
There should be an option to let any service be sold as a package > 1-10 sessions. Note very package we have requires more than 1 session, and some packages require more than 1 session. Adding this option to the service menu - instead of products only - would fix this problem.
5 votes
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