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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7530 results found

  1. ability to see schedules open when synced to iphone calendar and not just see when there is a time block or appointment

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. Please add a little pencil after the promo code line...the way it is it is not recognized by anyone over 20 as a field that is editable. People do not read. It has to be a place that looks like you can put things. It currently does not. Any time we run a promo our older folks are super confused.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. Ability to create in-depth reporting for KPIs & setting own KPI benchmarks (ex. client referrals, productivity, retention, reviews, % of booking as a business viewable all in 1 report)

    13 votes

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    1 comment  ·  Admin →
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  4. On the home page of the booking widget where it has Individual app, group appt, gift cards. It would be helpful to be able to add another selection there.

    1 vote

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  5. for ex. why cant everything 'service' related be under a single service tab? more room for user error when everything is all over the place

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. Business wants to be able to run a report on all numbers that have texted the incoming line that are not yet clients.

    1 vote

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  7. Under reports > product sales. Would like to be able to click on the sale and have it populate to the actual sale to see who sold it.

    7 votes

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    1 comment  ·  Admin →
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  8. Restriction at checkout to disallow a gift card to be purchased using an existing gift card. Gift card redemption should only be applicable to services, products, or gratuity

    12 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. Allow location managers to reactivate employee accounts

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. Integrate with MYA! They are a matching system where your stylists and clients both take a quiz and it provides clients with 3 matches that would best suit them! It's been amazing at the salon so far. Our clients LOVE IT and the stylists are able to reach their ideal clientele with it

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  11. We would love to add a tab in the Staff section after the Compensation tab that allows us to add in any certifications our stylists have obtained and when they expire. This could include their state board certifications and outside education certifications. Keeping this information in their profile in Boulevard would alleviate the need for a third program to track this information.

    3 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  12. 4 votes

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  13. Would be extremely helpful if there was a way to offer clients to do a remote check-in and out as they enter and leave the salon. this shouldn't be the primary check-in/out for clients but it would help tremendously since it has been difficult to hire and retain receptionists.

    15 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  14. Fix "beta" reporting. It's as unreliable as it was in Jan 2020 when we signed up, if not slightly worse. Some days I can't get the Detailed Line Item report to work at all, and this is critical to our business as running payroll relies on it. This was in "beta" in late 2019... why isn't this fixed?

    3 votes

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    1 comment  ·  Admin →
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  15. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. Can't create a new sale the following day unless the previous have all been addressed, or can't close register for the day. This would help ensure orders are being maintained efficiently.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. We have some SKUs and also some offer codes that we only want managers or our CX team using but there's no way to protect that in the dashboard. Right now, we will put "Managers Only" or "CX Only" in the name of a product or offer code but that can be a weird experience for clients and also makes it hard to enforce that only certain employees should be using them. It would be really nice when creating products and offer codes to be able to select which privilege groups can access them

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. There has to be a way to lower credit card fees. That was my only hang up with starting Boulevard. I was switching from Glossgenius that had a full percent lower fee. Shopify is also at 2.6% rate. Given that you have so many accounts, I feel that there should be a way to negotiate.

    20 votes

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  19. I have had clients ask if they can choose multiple dates or chunks of time to be waitlisted rather than one day at a time.

    242 votes

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    Waitlisted  ·  16 comments  ·  Admin →
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  20. Integration with SIS Prestige

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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