7117 results found
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On text notification, have the office number written so they can call easily to reschedule as we cannot have online booking.
On text notification, have the office number written so they can call easily to reschedule as we cannot have online booking.
5 votes -
enhanced reporting
Reports that give retention percentages, new client request metrics, vs new salon clients. Referral source reports for individual stylists. Better all around performance goals for stylists to reach bench marks and milestones.
6 votes -
Limit user access by staff schedule
It's helpful that access can be limited by IP address, but for further protection would find it important to be able to limit access based on staff schedule. For example, a user who is scheduled Mon-Fri should only be able to log in on those days.
3 votes -
New Appointment Window: Add Referral Field
When creating a new appointment within the dashboard, adding a "How did you hear about us?" field in the new appointment window
4 votes -
Additional questions in online gift card purchase flow
There are additional customizable questions that would be helpful for online gift cards, such as:
Purchaser's Phone Number
Recipient's First Name, Last Name (in addition to email
Gift Card Delivery - (E-Gift of Pickup)
Ability to select whether to use credit card on file if there is one.4 votes -
The email for booking automatically adds location after name of business which looks like Los Los Angeles Angeles....
"You are scheduled for an appointment at Refine Men's Salon of West Hollywood West Hollywood on Jul 28, 2023 at 6:00pm PDT."
So any company that has their name of location in their business name would be listed in emails with the location twice. I think solution is remove the city from the automatic portion of the emails as the location is listed anyway in the address below.
2 votes -
At checkout on DUO- please make "add tip on card" section for assistants editable
If a client clicks on " add tip on card" on the DUO for an assistant, and then opts to use cash instead, there is no way of completing the transaction. We currently have you close the transaction window in boulevard, and close and reopen the app to refresh the ticket. There has to be an easier way. Would it be possible to add a back button to be able to void the tip on card selection on the custom gratuity page? Thanks
2 votes -
2 separate buttons to "confirm" and "marked as arrive" on calendar appointments
When checking guests in on the calendar screen, it is easy to mistakenly only mark them as confirmed if they aren't already. There should be two separate buttons for marking them as confirmed and marking them as arrived.
3 votes -
Add credit card fees as a line item on daily sales reports
For those of us using Offset, it would be great to add a line item to the sales section of the daily reports, so we can see how much of the credit card fees were "offset" by the feature.
4 votes -
make ability to send manual texts/confirmations
Can we manually send confirmation/cancellation TEXTS? We've found most people don't check their email very often and believe they haven't received a confirmation if it is not via text.
3 votes -
Ability to import custom email templates into the marketing suite
I would love to see an update to the marketing suite that would allow us to import custom email templates. The marketing suite templates don't offer the level of customization that I'd like to see in our marketing emails.
32 votes -
4 votes
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Direct message to client from calendar/appt
Adding a message client button on the client file. When I need to contact a client I click on their appointment and the popup bar shows the phone number, option to cancel or reschedule, etc. An option to message them directly from there would be so helpful, instead of having to go to do all the extra steps to messages and pull up the name and then message.
4 votes -
Account Credit Discount
The customer would like to be able to sell account credit at a discount.
Ex. The Client pays $40 for $50 of account credit.1 vote -
memberships
In the membership report, we need to be able to click on the client name and see their purchases rather than getting out of the report and then into client and then back into reports
1 vote -
Adjust 'Jump To' settings in the professional app
Ability to customize the 'Jump To' presets in the Professional App
1 vote -
1 vote
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Offer codes valid on service modifiers
Allow offer codes to be valid on service modifiers
5 votes -
save button
Consistent "Save" button location - Sometimes there is a save button in the upper right, sometimes in the lower right... sometimes you must scroll up or down to find a save button. Heck, sometimes save happens automatically. There is no consistency to any of this. It's very annoying that each module is obviously designed and written by teams that don't collaborate.
4 votes -
being able to view client prebook report numbers
I know admins have access to prebook percentages but I would love to see the full number and maybe even break it down even further by client
5 votes
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