5938 results found
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2 votes
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2 votes
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2 votes
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Gift cards listed or filtered by date purchased
It would be very beneficial for us to be able to view the gift card sales with a filter by date purchased.
4 votes -
Export appointment history
It would be nice if there was any kind of export feature for appointment history. As a massage studio we sometimes have to send clients a list of appointments for insurance or legal purposes. Currently, the only way to do this is a series of screenshots, which looks horribly unprofessional. Having the option to include any appointment notes is crucial to this as well as payment information.
3 votes -
Report of client birthdays
If not there should be a way for salons to pull a report for clients birthdays so they can nurture the guest relationship with gift or card to celebrate the guest.
8 votes -
Text Message Templates
Ability to create templates which can be selected when messaging a client. This increases efficiency and ensures a consistent and controlled customer service experience.
74 votes -
Cannot differentiate between two clients with the same name on app
Customer asks: add phone # alongside name
When you are booking an appointment through the app on your phone and you type in the client name, sometimes 2 or 3 of the same name comes up. Its a crap shoot which is yours. It would be greatly appreciated if there was a phone number listed right next to the name to determine which one is your client. You have to fully book the client before you can see if you picked the correct client. If it is not, the incorrect client just received an email for an appt they did…
7 votes -
2 votes
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1 vote
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1 vote
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requirement for patient profiles
i'd like it to be mandatory for clients to need to include their DOB, address, and emergency contact when booking in addition to full name, phone number and email address instead of manually having to add this from my created forms
1 vote -
2 votes
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1 vote
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1 vote
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2 votes
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Show last edit from editor
When other accounts are editing the appointment, we should be able to see who was the last to edit.
11 votes -
1 vote
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1 vote
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Make service provider badge at top of calendar view state booking interval for that viewed day
And give those with manage privilige ability to change single day's booking interval for that day from that view. Trying to cut down steps of when a manger sees that a particular day would benefit from altering this hidden feature that greatly impacts booking, from a dozen clicks of navigation to less and more intuitive.
1 vote
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