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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6975 results found

  1. so that trans/gender nonconforming folks don't have to see a name they don't use when viewing a receipt, checking in, etc. I feel like it would be helpful to have a "legal name" field for the health department, but also so that the client doesn't see their dead name.

    1 vote
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  2. a lot of our services are recorded as a product for inventory purposes. we would like the tips based on gross ticket amount. ie: botox appt $0 product botox $100 tip is being based on the $0 instead of $100.

    1 vote
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  3. Have the option to book ongoing standing appointments and ongoing time blocks like for lunch instead of just a certain number of times or date. We have clients that have been coming for over 10 years on a standing appointment. Or at least send us an alert when their standing only has a few appointments left.

    7 votes
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  4. The customer would like the ability to toggle between staff profiles and not need to sign out of the dashboard.

    6 votes
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  5. Make switching between staff accounts on mobile easier. It currently prompts me to update my profile every time. so it adds three screens/clicks to switch for no reason.

    4 votes
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  6. New front desk person closed out a future appointment of a customer rather than their appointment for that day. Paid with voucher. A warning that it wasn't an appt for today would have alerted.

    6 votes
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  7. In the Payments & Refunds Report, it would be beneficial for the business to see what transactions are Card Present vs. Card Not Present, the count of each, and percentage of each.

    6 votes
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  8. Ability to add together time cards from multiple locations.

    3 votes
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  9. It would be nice to have the option for the stylist to be notified via text when someone joins the wait list specifically for them. Sometimes stylists see their books differently than front desk and are able to fit them in.

    5 votes
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  10. It would be great for a client to receive a detailed receipt when checking out. As of now it only shows the main service on the receipt, if it could show add-ons it would very helpful.

    29 votes
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  11. Ability to limit discounts by service provider to allow only new providers to accept discounts.

    3 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  12. Would like for the Booked Forecast By Staff report to have the ability to filter out staff members (booth renters)

    7 votes
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  13. We often see old memberships at old prices being reactivated in our shops and though we are trying to solve the problem with training, if we could set a limit on how long after a membership has been canceled that it is able to be reactivated, that would be really useful.

    3 votes
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  14. Please increase the number of characters that can be used on Note addendums. Currently the character limit restricts us from using this function how we would like. Thanks.

    1 vote
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  15. the app is not booking more than 1 resource if the appointment has more than 1 assigned. For instance, if we are booking a hydrfacial, it requires a room as a resource and a machine as equipment. If we book using the app, it only chooses the room, not the machine as well.

    4 votes
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  16. Guests get confused at the confirm visit button, the button should say confirm price and then add tip. if the wheel isnt broken don't try to fix it

    1 vote
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  17. make it to be able to copy and paste an appointment for easy rescheduling

    9 votes
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  18. ...unless they opt back in. Businesses largely will not have visibility regarding client's lack of SMS communication. There should also be indicators more prominently displayed next to phone numbers whenever shown in Front Desk, Calendar, Messages, and Client tabs that denote NO SMS, or client has disabled all SMS. Some businesses HEAVILY rely on SMS and if clients are not receiving reminders and/or confirmations then being charged no-shows... there WILL be hiccups. The current set up potentially causes Blvd to force businesses to be in a rough spot where staff have the concept that their clients are being messages when…

    2 votes
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  19. Privilege groups should include a separate functionality of appointment cancellations. Only authorized staff should cancel appointments.

    We don't want our staff the ability to cancel any appointments, all cancellations should be reviewed by our manager. Some salons have a history of staff taking cash from customers, but then turn around and cancel the appointment to show that the customer never arrived, thus pocketing the full service sale for herself.

    3 votes
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  20. This would allow an Admin to choose who can over override scheduling rules, which can currently be done when booking with "Select time on calendar” (Timing/Resource Blocking/Approve a Service Provider to perform a service that is normally not done)

    2 votes
    Waitlisted  ·  1 comment  ·  Admin →
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