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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7538 results found

  1. It would be great if the client filters were able to filter "appointment count" at 0 appointments to see who hasn't completed was yet.

    3 votes

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  2. The business would like the ability to view the waitlist on the mobile app.

    37 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. Can we make it a thing where the membership cancellation gets sent to the store manger s email just like appointment cancellations?

    18 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. Clients that want to bank their money for future services. Do a monthly recurring payment that goes immediately to an account credit instead of a voucher.

    6 votes

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    1 comment  ·  Admin →
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  5. Ex: customer must be a member at least 3 months before being able to cancel

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. Implement a "Call Log" that will direct show within the Client profile.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. Would love to have tiers available to reward our most loyal clients even more - i.e. once you've earned 1,000 points within the year, you earn an extra 0.5 points per dollar spent.

    20 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. Would like to be able to pull a report that shows for future appt how many member appts there are, non member, returning customer non member, start a membership etc.

    25 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  9. Would like one set deposit amount or percentage for all services all providers rather than having to set at individual level.

    25 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. Create a pop up alert option as a reminder in a clients chart

    10 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. Booked appointment report data for One Time Blasts

    4 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  12. Currently 'Edit services' controls if an employee can toggle off/on services and create services. There should be two separate permissions, one that controls toggling services off and on and one that controls creating new services.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. We are having to manually send texts/emails to new guests asking them to fill out a survey in exchange for gift vouchers for their next appointments. I'd like the system to be able to enter a new guest into a 3-6 month after visit flow where we can send them reminders about our loyalty program, survey their experience, video links on hot tips...all to stay top of mind and add value to their experience.

    42 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  14. 1 vote

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    0 comments  ·  Admin →
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  15. The scheduling should allow you to schedule employees every other week recurring.

    1 vote

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  16. 3 votes

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  17. having a Payment Distribution Report that shows you all the payment types you've processed. You can see your total cash, check, and credit card transactions and other types of payments. Within the actual reporting tab. having to go to payment processing to see this report is just an extra step.

    1 vote

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    0 comments  ·  Admin →
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  18. Due to our salon having two locations, and we have stylist that work at both locations, sometimes the clients get confused and end up going to the wrong location for there appointment. The confirmation texts only have the main name for the salon and time. I believe the text should also include the location of which salon they are booked and what services they are booked for.

    4 votes

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    1 comment  ·  Admin →
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  19. When a business location has a long list of services, you have page through until you find it service in managing location or employee. A search function would be helpful.

    7 votes

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  20. Product cost to do a service. This way you can see your profit margin example : Blonding service... how much for shampoo, conditioner, backbar products, lightener

    12 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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