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  1. Make switching between staff accounts on mobile easier. It currently prompts me to update my profile every time. so it adds three screens/clicks to switch for no reason.

    4 votes

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  2. In the Payments & Refunds Report, it would be beneficial for the business to see what transactions are Card Present vs. Card Not Present, the count of each, and percentage of each.

    6 votes

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  3. It would be nice to have the option for the stylist to be notified via text when someone joins the wait list specifically for them. Sometimes stylists see their books differently than front desk and are able to fit them in.

    5 votes

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  4. Our Salon would like the ability to add an additional processing time. So for complex services it could be booked as an Application, processing window, application, processing window and then the finishing time.

    4 votes

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  5. A report that we can pull in a time frame that lets us see what we sold vs what we have in stock to be able to have a more accurate idea of what needs to be ordered and what is moving

    5 votes

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  6. Ability to limit discounts by service provider to allow only new providers to accept discounts.

    3 votes

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  7. Put an expiration on offers. We have monthly specials & weekly specials that I would like to apply it to

    4 votes

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  8. We often see old memberships at old prices being reactivated in our shops and though we are trying to solve the problem with training, if we could set a limit on how long after a membership has been canceled that it is able to be reactivated, that would be really useful.

    3 votes

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  9. Rescheduling of merged appointments should automatically give you the option to reschedule all of the merged appointments or just single one's.

    2 votes

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  10. Please increase the number of characters that can be used on Note addendums. Currently the character limit restricts us from using this function how we would like. Thanks.

    1 vote

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  11. The business would like to be able to send an email blast to clients who have cancelled within a specific date range.

    1 vote

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  12. Guests get confused at the confirm visit button, the button should say confirm price and then add tip. if the wheel isnt broken don't try to fix it

    1 vote

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  13. I would love to see an update to the marketing suite that would allow us to import custom email templates. The marketing suite templates don't offer the level of customization that I'd like to see in our marketing emails.

    29 votes

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  14. Would be really great to be able to view only completed appointments when looking at a client's appt history on their profile.

    5 votes

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  15. We need a way to add multiple forms to a service when a service is created rather than having to go in to each form to make sure that service is checked.

    5 votes

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  16. ...unless they opt back in. Businesses largely will not have visibility regarding client's lack of SMS communication. There should also be indicators more prominently displayed next to phone numbers whenever shown in Front Desk, Calendar, Messages, and Client tabs that denote NO SMS, or client has disabled all SMS. Some businesses HEAVILY rely on SMS and if clients are not receiving reminders and/or confirmations then being charged no-shows... there WILL be hiccups. The current set up potentially causes Blvd to force businesses to be in a rough spot where staff have the concept that their clients are being messages when…

    2 votes

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  17. This would allow an Admin to choose who can over override scheduling rules, which can currently be done when booking with "Select time on calendar” (Timing/Resource Blocking/Approve a Service Provider to perform a service that is normally not done)

    2 votes

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  18. On text notification, have the office number written so they can call easily to reschedule as we cannot have online booking.

    4 votes

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  19. Please add more specific examples - screenshot views from SP view for these. Dashboard view and personal phone view. https://support.boulevard.io/en/articles/5941554-personal-calendar-syncing

    2 votes

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  20. 1 vote

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