6121 results found
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ability to mark client active/inactive
We need the ability to mark the client "active/inactive" if they have not rebooked within a certain amount of time or expressed interest to not receive any emails or texts.
3 votes -
Export appointment history
It would be nice if there was any kind of export feature for appointment history. As a massage studio we sometimes have to send clients a list of appointments for insurance or legal purposes. Currently, the only way to do this is a series of screenshots, which looks horribly unprofessional. Having the option to include any appointment notes is crucial to this as well as payment information.
3 votes -
Customizable Retail Commision
we have Hair that we buy for extensions and split the commision on the the hair between stylist and salon. but because the stylist makes a set commision on products there is no way to adjust this without changing everything
3 votes -
Toggle on online booking for each Stylist
There should be a window where you can see ALL of the active services for the location from the EMPLOYEE view, and easily toggle on "ONLINE BOOKING" on and off. It is difficult to go into EACH service under the employee and then click online booking on or off. Too many steps, hard to have one simple view of what can and can't be booked online for each employee.
3 votes -
Better Business Branding
Businesses should have more control over the look of the system. We should be able to put our branding colors on anything a client receives from us, even the "messaging/text/chat" box.
3 votes -
Include Suggested Other Services to book when booking
We offer Foot Massages DURING all other lash and beauty services. They are completed by a different technician. So we have one on the face and one on the feet. Many ecomm platform offer a "Suggested Product" at check out. It would save a lot of time if Massages would come up as a complimentary service to book as they are choose their lash or beauty service. It encourages a higher ticket. This isnt an add on either because we have 2 techs working and we need the Service to be added not just a random top up add on…
3 votes -
Add a note or indicator for the client who booked a group appointment
Clients who are the guest of another client have a note to indicate that fact. The person who booked the appointment (the guest of ...) doesn't indicate they have a guest. This can get confusing when moving appointments or adjusting a therapist's schedule.
3 votes -
Ability to select all services when setting up a membership
All inclusive membership for VIP members - the ability to check mark "all services" when setting up a membership or package
3 votes -
Way of forcing staff lunches to be more than 30 minutes
Other salon software allows warnings or lockouts to prevent staff from clocking in too early for shift or from lunches. Adding this option and helping Boulevard businesses more options to follow labor law will help immensely.
3 votes -
Stylist would be able to see there gratuity
When a stylist clicks on a closed out ticket on their mobile device they would be able to see the service price, and gratuity left.
3 votes -
Ability to see canceled appointments in the schedule
I think that the ability to cancel appointments, sending the cancelation text and still seeing the appointment in the schedule will encourage the use of the text.
3 votes -
Beta Reports insights. Need some more amazing beta reports so that businesses can continue improving ourselves for our staff
- Checkout Report
** A way of listing per period of time the operators and concrete data on:
*** Percent/amount of products sold (to promote higher selling staff)
*** Transaction fees accomplished under them (so businesses can understand which staff are using what methods of payment and punish or mitigate)
*** Booking of appointments close to checkout time (promote good behavior)
*** Adjustments made to appointments (amount to see who are being pushed around by staff or clients more than others empirically)
*** Adjustments made to prices as total difference or total difference percent (to determine who is making things up…3 votes -
Add Clocked Time to Sales Reports
When running payroll, it would be great to only have to run 1 report. I personally love how neat and clean the Net Revenue by Staff report is. If it could include tips and clocked time, that would be ideal.
Or
If the staff performance or sales breakdown report could include a column for CLOCKED time, that would be awesome, too.
Thank you for considering
3 votes -
Separate Employees from Staff Roles
It would be awesome to have the employee separate from staff roles. This way one employee can be scheduled for multiple roles. For example: Hairstylist who also does esthetics. Can be listed as one employee in gear tab, but can be listed in two roles (Stylist and esthetician) in the location tab. You can then schedule each role independently, but performance reports, logins, payroll, etc... are all for the individual employee so they can see each role on their schedule, and payroll doesn't need to be manually combined as it does with multiple employees.
3 votes -
Let audio play on iPad while reception app is open
We would prefer to stream music from our iPad, but unfortunately every time we open the reception app for customer sign-in the audio cuts out.
3 votes -
Set calendar time settings for each day individually
Our hours during the week (10-8) are much different than Saturdays (8-3). We have a ton of open space during the week in the morning and a ton open on Saturdays in the evening. If a stylist who doesn't normally works Saturday sees open space until 9pm she may book a client at 4 or 5 not knowing we close at 3!
Also would be nice if the days the salon is closed it say "Salon Closed" or something!
3 votes -
Save pay rates/tier
It would be nice to be able to save the pay rates so i dont have to type it in every time for a new employee?
3 votes -
Please make repeat timeblocks a singular entity instead of separate, repeated blocks.
Making a mistake on a repeat timeblock booked weeks out is a disaster. You have to go and individual delete or edit each one.
3 votes -
Account Credit transfer
Being able to transfer from one client to another within the client profiles
3 votes -
Allow Stylist to use the pre-book function for a client while they are in the Active Status
Right now the pre-book function is only available during checkout.
The request is based on enhancing the customer experience. Our goal is to re-book everyone. With many services there are processing times that allow the stylist to go ahead and rebook the client, rather than at check-out, when you are trying to process payment and the client is trying to get out.
3 votes
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