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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7170 results found

  1. Add a function to the waitlist that insterts a requested waitlist appointment into the schedule, in a specific color block so the the business is aware of a potential appointment time that could be filled.

    3 votes

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  2. It would be nice to:

    1.) Text through the Blvd App -- not have to go through the safari or google website to navigate on your phone to message patients back. Only having computer/browser access to text messaging sets so many limitations.
    2.) Be able to schedule messages! For example, I could send a message to "Jane Doe" scheduled for (DATE) and (TIME) in the event that we saw a message late a night and did not want to forget to respond to their messages.
    3.) Allowing all unread messages to stay at the top of the screen
    4.) Pinning…

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. Account admin to be able to adjust account credit, product credit, etc, manually instead of reaching out to support to do this.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. currently, you cannot charge a missed appt fee on a free service if you have your MAF set to a percentage. (which we prefer since larger appointment times/services cause more lost productivity when cancelled late/missed. HOWEVER we think it is important to offer free consultations to encourage people to come check us out. Today, though for example, we had a lady book consults on 3 services for an entire hour block...and no showed. We had no way to charge her other than to put a bill on file if she tries to come in again. This just really should be…

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. Have a specific icon that shows that a credit card on file is expired

    3 votes

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  6. It would be great have better customization over the Add-On Services by allowing someone to add-on a specific treatment before their haircut with their regular stylist.

    Currently the system only allows Add-On's with a stylist who can perform both services.

    This would have the opportunity to increase bookings and treatments in the salon if the client has better visibility to it when booking online.

    This would also simplify the booking process by allowing someone to book a color service, and add-on a haircut with someone else without having to go back and add an additional service

    3 votes

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  7. Ability to restrict membership audience based on whether the client has an existing membership already.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. Pre-exisiting or returning client profiles should be able to be recognize by entering in their phone number when coming in as a "walk-in" .

    3 votes

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  9. It would be helpful if were able to add a "phone call" or "Correspondence" note to the patients file. So we wouldn't have to create an appt. every time the NP speaks to a client and needs to document a note.

    3 votes

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    1 comment  ·  Admin →
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  10. Show a picture of the staff member (can be a head shot or more), and a bio about them. This will be helpful for clients who want to identify with a particular person

    3 votes

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  11. We should be able to add a "chart" to a client without them having an appt. In my case today we had an appt disappear from the schedule and we can not add a chart to his profile without booking another appt. Or in a case where we need to add a phone note, etc.

    3 votes

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  12. have the ability to schedule reoccuring appointments and reoccuring blocks. If a client wants in every 4 weeks on monday at 4pm with a certain service provider for 1 year or never ending it would be great to not have to manually enter every single appointment for them!
    Same with reoccuring time off/blocks to schedules!!!!

    3 votes

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  13. 3 votes

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  14. We'd like to be able to download all of the responses from our form submissions into a CSV file.

    3 votes

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  15. 3 votes

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    1 comment  ·  Admin →
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  16. Allow individual sales reps or providers to be able to send personalized scheduling links for their specific calendar via text or email. That way, the client will be able to book seamlessly without too many options or obstacles in the way.

    3 votes

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  17. We would like the ability to specify what Client information is included in the "View client contact information" permission. This will allow providers to see tags but not phone number, email or address of clients for example.

    3 votes

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  18. Having a set up time before a service. It would work like a clean up time, but it would be 15 mins before where you could block out a resource and give yourself time to set up for certain services. For example:
    Spray Tan - needs a private room -so that resource needs to be booked out for someone to go set up in it
    8:00am-8:15am- 15 min set up
    8:15am-8:30am - Clients appointment time/reminder and gives them length of service from here
    8:30am-8:45 - Clean up

    It would work just like the clean up times after, but just having…

    3 votes

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  19. One feature I’m genuinely surprised doesn’t exist in Boulevard is the ability to approve or deny online booking requests before they’re automatically confirmed. Nearly every other major booking platform includes this functionality—and for good reason.

    As a business owner, I need the flexibility to review appointments before locking them in. Whether it’s for new clients, service compatibility, or stylist scheduling nuances, the ability to screen and approve incoming requests is a critical workflow tool that should absolutely be included in Boulevard.

    For context, here are just a few platforms that offer this feature, along with their pricing:

    DaySmart: Starts at…

    3 votes

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    1 comment  ·  Admin →
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  20. Auto populate client names that you clicked on last.

    When you are checking a client out or click on an account it would auto populate there name when booking next appointment.

    3 votes

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