Settings and activity
25 results found
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214 votes
Karen Koch supported this idea ·
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782 votes
Karen Koch supported this idea ·
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344 votes
Karen Koch supported this idea ·
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703 votes
Karen Koch supported this idea ·
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3 votes
Karen Koch shared this idea ·
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551 votes
An error occurred while saving the comment An error occurred while saving the comment Karen Koch commented
Staff notifications when an appointment is rescheduled. We have come to understand that service providers are NOT notified when an appointment gets rescheduled. It is imperative that service providers are notified when an appointment time is changed (rescheduled) or if a service is moved from one service provider to another. I lost a $125 90-minute massage last week because one of my therapists could no longer do the appointment and we moved it to another therapist. The therapist was not notified and so she didn't show for the appointment. The client was there waiting and I had no one available to service the appointment.
Karen Koch supported this idea ·
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57 votes
Karen Koch supported this idea ·
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379 votes
Karen Koch supported this idea ·
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549 votes
Karen Koch supported this idea ·
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49 votes
Karen Koch supported this idea ·
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37 votes
Karen Koch supported this idea ·
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11 votes
Karen Koch supported this idea ·
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155 votes
Hey Asenath, thank you for all your feedback! We've noticed that you've left comments across several ideas, many of which relate to booking. We're doing a lot of research on the next iteration of self-booking right now, so our product team will be reaching out soon to schedule a call with you to gather more feedback.
On average, our default scheduling settings drive significant efficiency and increase business' service sales 30% in the first year using Boulevard. That said, we're also aware that the factory settings don't work for every business, and might not be the best fit for your business. With the latest Precision Scheduling refresh at the end of March, we now have more options for configuring self-booking, like adjusting the number of available times we offer to clients. A member of our support team will be reaching out to work with you on how best to adjust…
Karen Koch supported this idea ·
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118 votes
Karen Koch supported this idea ·
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93 votes
Karen Koch supported this idea ·
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61 votes
Karen Koch supported this idea ·
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412 votes
Karen Koch supported this idea ·
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212 votes
Karen Koch supported this idea ·
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220 votes
Karen Koch supported this idea ·
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149 votes
Hey Folks! After reviewing some more, this request seems more focused on an app that clients would download to their devices. We're actively working on expanding our client-facing functionality, but we're going to start with a mobile-friendly browser experience before building out a mobile app. You can follow along on our progress for that client functionality here.
Karen Koch supported this idea ·
If a client's appointment is rescheduled or cancelled, the service provider is not being notified.