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Settings and activity

92 results found

  1. Ability to add a note when adding account credit or a voucher to someone's account

    4 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Matt Alleman shared this idea  · 

  2. Late cancel/no show email

    686 votes
    Waitlisted  ·  4 comments  ·  General  ·  Admin →
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    Matt Alleman supported this idea  · 

  3. Add a note or indicator for the client who booked a group appointment

    3 votes
    1 comment  ·  General  ·  Admin →
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    Matt Alleman supported this idea  · 
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    Matt Alleman commented  · 

    When a client books a grouped appointment their guest has a note you can view on the calendar that they are "the guest of ..." but the person who booked the appointments has no indication that they have a guest with them. This has caused confusion with employees on multiple occasions, especially if they are arriving separately.

    Matt Alleman shared this idea  · 

  4. Client app

    144 votes
    5 comments  ·  General  ·  Admin →
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    Waitlisted  ·  AdminJulia Egan (Product Marketing Manager, Boulevard) responded

    Hey Folks! After reviewing some more, this request seems more focused on an app that clients would download to their devices. We're actively working on expanding our client-facing functionality, but we're going to start with a mobile-friendly browser experience before building out a mobile app. You can follow along on our progress for that client functionality here.

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    Matt Alleman commented  · 

    And see the number of vouchers on file. And update their credit card on file. Transaction history, edit contact information, etc.

    Matt Alleman supported this idea  · 

  5. Have an Alert flashes when Client does NOT have a credit card on file

    174 votes
    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Matt Alleman supported this idea  · 

  6. Create links that we can send to clients to capture CC info

    795 votes
    Waitlisted  ·  61 comments  ·  General  ·  Admin →
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    Matt Alleman supported this idea  · 

  7. Provide more details for disputed transactions

    69 votes
    In Progress  ·  3 comments  ·  General  ·  Admin →
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    Matt Alleman supported this idea  · 

  8. Confirmation emails should be sent from Salon, not from Boulevard.

    206 votes
    Waitlisted  ·  7 comments  ·  General  ·  Admin →
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    Matt Alleman supported this idea  · 

  9. SEE THE TIME CLIENTS CHECK IN

    391 votes
    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Matt Alleman supported this idea  · 

  10. Client tag addition relocation

    2 votes
    Waitlisted  ·  0 comments  ·  General  ·  Admin →
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    Matt Alleman shared this idea  · 

  11. Assign unique forms to clients that can be filled out without an appointment

    41 votes
    Waitlisted  ·  15 comments  ·  General  ·  Admin →
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    An error occurred while saving the comment
    Matt Alleman commented  · 

    It would be great to have the ability to send a client a form independent of booking an appointment. This could be used as a specific one-off waiver or agreement of terms. This would be perfect for something like a membership sign-up and agreement.

    Matt Alleman shared this idea  · 

  12. Gratuity screen for keyed-in cards

    7 votes
    0 comments  ·  General  ·  Admin →
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    Matt Alleman supported this idea  · 

  13. Memberships - Agreement Forms

    112 votes
    In Progress  ·  15 comments  ·  General  ·  Admin →
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    Matt Alleman supported this idea  · 

  14. Have Ability To Set Relationships Between Clients

    52 votes
    Waitlisted  ·  5 comments  ·  General  ·  Admin →
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    Matt Alleman commented  · 

    This would be such a quality of life improvement for staff. We currently have to double-book a session so the payer's information is on the schedule. Then we have to go to the front desk screen and combine the tickets and then remove the client who was not receiving the service. After it has been checked out we have to then cancel the appointment for the client who did not receive the service. That's five extra steps to check someone out. This is also extremely confusing when training new staff.

    Matt Alleman supported this idea  · 
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    Matt Alleman commented  · 

    In the checkout window it would be nice to have an area where you can have an existing client pay for another client's session. As an example, if there was a surprise massage booked and you didn't want them to pay for it we could have the option to link another clients payment info, or search for the client's name that wants to pay. Sharing payment information in general would be nice (sharing packages specifically).

  15. Show Linked Group Appointments Better

    38 votes
    Waitlisted  ·  10 comments  ·  General  ·  Admin →
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    Matt Alleman commented  · 

    It would be nice if we could link grouped appointments when booking the same way client booked group appointments are linked.

    Matt Alleman supported this idea  · 

  16. Insurance Billing

    20 votes
    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Matt Alleman supported this idea  · 

  17. Client appt emails should have option to "add to calendar" on their device.

    91 votes
    Waitlisted  ·  12 comments  ·  General  ·  Admin →
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    Matt Alleman supported this idea  · 

  18. Expired Credit Card on File Alert

    33 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Matt Alleman supported this idea  · 

  19. alphabetize the "select category" dropdown list when adding new products

    14 votes
    0 comments  ·  General  ·  Admin →
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    Matt Alleman supported this idea  · 

  20. Be able to navigate through closed sales without having to exit out of each sale to go to the next.

    11 votes
    0 comments  ·  General  ·  Admin →
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    Matt Alleman supported this idea  · 
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