Settings and activity
98 results found
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67 votes
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Matt Alleman
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97 votesMatt Alleman
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523 votesMatt Alleman
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515 votesMatt Alleman
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27 votesMatt Alleman
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An error occurred while saving the comment Matt Alleman
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At the moment we can only change the date of the charge, pause, or cancel a monthly membership. If a client wants to change the service of the membership we have to cancel and then restart, which is then charged at the time of its creation. This process isn't very customer friendly because it throws off their payment schedule. Ideally, we would be able to change the type of membership, adjust it as need for the individual client, and then have it charge on the regularly scheduled date.
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1 voteMatt Alleman
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8 votesMatt Alleman
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6 votesMatt Alleman
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3 votesMatt Alleman
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66 votesMatt Alleman
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780 votesMatt Alleman
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3 votesMatt Alleman
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An error occurred while saving the comment Matt Alleman
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When a client books a grouped appointment their guest has a note you can view on the calendar that they are "the guest of ..." but the person who booked the appointments has no indication that they have a guest with them. This has caused confusion with employees on multiple occasions, especially if they are arriving separately.
Matt Alleman
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161 votes
Hey Folks! After reviewing some more, this request seems more focused on an app that clients would download to their devices. We're actively working on expanding our client-facing functionality, but we're going to start with a mobile-friendly browser experience before building out a mobile app. You can follow along on our progress for that client functionality here.
An error occurred while saving the comment Matt Alleman
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And see the number of vouchers on file. And update their credit card on file. Transaction history, edit contact information, etc.
Matt Alleman
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190 votesMatt Alleman
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1,027 votesMatt Alleman
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93 votesMatt Alleman
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231 votesMatt Alleman
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445 votesMatt Alleman
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3 votesMatt Alleman
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46 votes
An error occurred while saving the comment Matt Alleman
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It would be great to have the ability to send a client a form independent of booking an appointment. This could be used as a specific one-off waiver or agreement of terms. This would be perfect for something like a membership sign-up and agreement.
Matt Alleman
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We sell 3-packs of massages but they cannot be given to other clients. Ideally, a client could purchase a massage package and send it to another client.