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  1. 11 votes

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    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Jeremy Shieh commented  · 

    And ability to schedule the blocks in perpetuity rather than a max of 52 weeks

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  2. 8 votes

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    0 comments  ·  General  ·  Admin →
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  3. 21 votes

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    Waitlisted  ·  0 comments  ·  General  ·  Admin →
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  4. 3 votes

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    1 comment  ·  General  ·  Admin →
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  5. 2 votes

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    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Jeremy Shieh commented  · 

    This problem would be accumulative for all blvd clients. I agree that something about old things should be implemented. Be weary each client's acocunting and tax department should understand local, state, and federal ESCHEAT laws about consumer goods that have expiry or devaluation schedules.

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  6. 4 votes

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    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Jeremy Shieh commented  · 

    could be slightly alleviated with question; are you a returning customer or a new customer?

    If new customer, make profile

    If existing/return customer, then search for profile (with required detail obfuscating for privacy). Based on the information provided, your phone number or email are *****47@gmail.com or ***-***-**39, would you like to confirm by SMS or email to match and correct your client account?

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  7. 8 votes

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    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Jeremy Shieh commented  · 

    Love it! but many blvd clients have locations that are not in the same metros as each other and having the messages cross to other locations would only cause confusion. Also instead of a pop up at bottom, I believe a better UX would be to have a bubble come out of the Message tab itself that would persist until dismissed along with a snooze button to alert user again in ~5 min or so.

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  8. 599 votes

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    Waitlisted  ·  30 comments  ·  General  ·  Admin →
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  9. 10 votes

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    Waitlisted  ·  0 comments  ·  General  ·  Admin →
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  10. 2 votes

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    Waitlisted  ·  0 comments  ·  General  ·  Admin →
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  11. 271 votes

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    Waitlisted  ·  9 comments  ·  General  ·  Admin →
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  12. 3 votes

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    Waitlisted  ·  0 comments  ·  General  ·  Admin →
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  13. 3 votes

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  14. 3 votes

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  15. 61 votes

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  16. 10 votes

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    1 comment  ·  General  ·  Admin →
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    Jeremy Shieh commented  · 

    Notes, Medication, Allergies, Accommodations, ACCOUNT CREDIT, Expired Method of Payment, PREVIOUS NO SHOW, Commonly late, Booked online, Returning under a timeframe, Returning over a timeframe, Has potential duplicate account, Profile missing info, Has an unread message, Missing forms, Poor rating previously submitted, HAS FUTURE APPT, Has another service same day.

    Much of the items are all easily discoverable upon inspection (some not and require some forensics), but I strongly feel for Boulevard clients to rise above competition, and each become stronger businesses, it would be prudent to provide this wealth of information that is available to us, but forced in the face of our receptionists and staff so that we are more likely to take these indicators into account. The plausibility that these additions would passively cause increased sales and customer satisfaction is likely. The arguments for debulkation of UI could be mitigated with careful design and focus to the importance of these unique elements. I know that as a power user of Boulevard that I wish I had these data points available to me upon glancing to not miss anything.

  17. 68 votes

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    Waitlisted  ·  5 comments  ·  General  ·  Admin →
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  18. 67 votes

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    Scheduled  ·  11 comments  ·  General  ·  Admin →
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    Jeremy Shieh commented  · 

    Some of these product sales are large ticket items that probably should have a form to show the clients the terms of purchase and then we have a record of such agreement so the business and boulevard are both protected in these big sales.

  19. 42 votes

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    Waitlisted  ·  7 comments  ·  General  ·  Admin →
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    Jeremy Shieh commented  · 

    The beta reports contain TOO MUCH sensitive data when deep diving that under few circumstances anyone lower than a disctrict manager should have access to.

  20. 24 votes

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    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Jeremy Shieh commented  · 

    At current the staff made appts outside of dashboard seem to not trigger any form of reminders or confirmations