Settings and activity
32 results found
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10 votes
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12 votes
An error occurred while saving the comment 
Daly Wolfe
commented
We partner with Groupon and would be great to have a payment option dedicated to groupon for easier tracking and not have to worry about forgetting to add the note when using Other option in which case there's no way to edit/change that so it's included when sending Groupon a report for what's owed
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51 votes
An error occurred while saving the comment Daly Wolfe
commented
Now that we're likely to have to get clients to acknowledge that frequenting the salon is going to have an inevitable level of risk, despite all sanitation precautions we undertake, I wondered if there would be a way that a box could be checked upon online appointment booking that makes them acknowledge this. This would help circumvent them signing waivers etc on site. All salons will have to have some form of release so it makes sense we have a universal one.
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38 votes
An error occurred while saving the comment Daly Wolfe
commented
Would like a report to show the # of appointments booked each day both online & in studio (without having to wait for them to be checked out)
Would like notifications every time there's a reschedule, not just cancelled, to have visibility on what's going on in the studio/client behavior
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113 votes
An error occurred while saving the comment Daly Wolfe
commented
Mobile checkout has been promoted on the website for a very long time. We don't even need the ability to swipe a card as most or our clients have a payment method stored on their profile from online booking. Really just need to be able to checkout clients from the professional app using the card on file. If later there's a way to also swipe a new card that'd be great to have eventually
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17 votes
An error occurred while saving the comment Daly Wolfe
commented
Creating these can take hours, would be amazing to have templates to help guide this
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7 votes
An error occurred while saving the comment Daly Wolfe
commented
So client can adjust one service instead of assume there's no availability at all
I had three people each picking a different service that required a resource. One of the resources that one person picked was unavailable as it was scheduled off due to the fact that it is out getting worked on. When I hit the next button I did not get that the one service was not available I got that my whole order was unavailable.
Would be great if the text would call out for availability instead of just nothing available. There were 6 total bookings and just one thing was not available so it said nothing was like we were booked out all day.
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21 votes
An error occurred while saving the comment Daly Wolfe
commented
Example: Should the business need to close unexpectedly for any reason, would be great to be able to message clients with upcoming appointments. Currently, clients only come up in the Client page Refine search after their appointment has been completed. Would be great to filter upcoming appointments by custom dates.
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26 votes
An error occurred while saving the comment Daly Wolfe
commented
Don't want staff to be able to block time on their calendars on their own.
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79 votes
An error occurred while saving the comment Daly Wolfe
commented
Small studio so not always someone at the desk but clients freakout if you take more than a few minutes to respond. Would be great to have an auto-response to let them know staff is with a client or away from the desk and will respond soon
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14 votes
An error occurred while saving the comment Daly Wolfe
commented
We have different treatment durations which makes it difficult to keep efficiency in the schedule. Would like a way to block off hours for certain treatments i. e. always 9AM - 10AM for Treatment A, then 10:15AM - 11:45AM for Treatment B if we could attach the treatments to resources and then block times on the resource calendar that would help resolve the need
An error occurred while saving the comment Daly Wolfe
commented
To optimize schedule would like to be able to manage when certain appointments are available i. e. always 9AM - 10AM for Treatment A, then 10:15AM - 11:45AM for Treatment B. If we could attach these Treatments to resources and then block times out on the calendar we'd be able to better optimize the daily schedule
Daly Wolfe
shared this idea
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64 votes
An error occurred while saving the comment Daly Wolfe
commented
Printing a staff's schedule currently requires many steps that are cumbersome when staff repeatedly want updated printed schedules. Shortcuts used to have the ability to print the schedule from the Calendar page by clicking the staff's name, one option was to view that staff's schedule and you could click print in the dashboard (no need to download).
Because of COVID we need to add sanitation time to the end of each appointment, but if it's tied to the service then you could potentially be adding 30m -1h of unnecessary transition time to a stylist day and cutting down on availability for bookings