7186 results found
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Having the gallery with the clients photo should be on the client profile displayed so when a client comes in they are eaily identified
Have the existing clients photo displayed next to the client's name so they are identified when in the office by a staff member
4 votes -
Client accounts linked to phone number, not only email address
A lot of patients schedule an appointment with a different email address, and it creates a new profile even though the phone number is the same. I wish the system would recognize that the phone number is already in the system and confirm with the patient whether or not they are new so that we don't have to merge client profiles as often.
27 votes -
Allow us to send patients a link for direct feedback
For patients who do not wish to leave us an online, public review (Google, Facebook, etc.) and who do not wish to receive their receipts via text or email, we would like a link that we can text them, allowing them to give us direct feedback in BLVD.
3 votes -
Make check out from the mobile app more convenient/Sync with Duo
Duo should link to mobile app or allow tap to pay on mobile app like Square features. Square allows you process the entire transaction from their app and its quite easy/helpful.
4 votes -
Book multiple sessions over different days
Would like to be able to book multiple appointments from the booking window on different days to set up consistent plan of care. I am able to select 6 different sessions, but it will not let me finalize a booking that's not on the same day.
3 votes -
Pop-Up Alert for Clients Booking a Second Appointment on the Same Day
Display a pop-up notification when a client books multiple appointments on the same day. We've had instances where clients schedule with different stylists on the same day, and we don’t realize it until it’s too late. Or at least have their scheduled appointments listed when creating an appointment on the schedule
3 votes -
Triplewhale Integration
This integration would allow Skin Pharm to obtain granular insights into prospective client behaviors on their website that is not possible today. Triplewhale would serve their marketing attribution needs.
1 vote -
GC Search by Recipient Option
We would love to be able to locate a gift card by looking up the receiving client's name as opposed to the name of the purchasing client! (under the gift card section of the sales tab)
3 votes -
8 votes
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No more vouchers on sales totals - vouchers are now confusing at check out as well
No more vouchers on sales totals - vouchers are now confusing at check out as well
9 votes -
detailed lists with automated campaigns
On the automated campaigns, I would like to see a list of who all received a text, who booked and what they purchased.
6 votes -
Language choice when booking and when checking in, with automated translate
Language choice when booking with auto translate. Ask client when checking in w/ phone number what language is preferred, assign an automatic tag or rule to distinguish client's language spoken/understood and automate translation of forms and documents in the chosen language
4 votes -
Client Referral Link Status Tracking
Ability to track who has shared a link that hasn't been used to determine success of offering and client behavior.
1 vote -
Time changes on appointments when adding items
Appointment times should not adjust themselves when adding items- such as bar items. Appt times should only adjust if manually adjusted, as when this happens it messes up all merged items/appt times associated with the guest's service.
3 votes -
Would be nice to see future sales for that given month, my other software was able to calculate what the sale would be for that month by th
Would be nice to see future sales for that given month, my other software was able to calculate what the sale would be for that month based on appointments. This was helpful for team goals.
1 vote -
Add options to show "no resources" to iOS app
The iOS update shows resources on the calendar. The resources show up any time that "is working" is chosen for staff, even if you don't choose any resources to show. The resources should only be enabled if you choose them or choose "is working" from the "all" menu.
2 votes -
I'd like for the cancellation dashboard to not limit to a specific date - I want multiple pages that continues to go back in time.
Can we update the cancellation dashboard so it’s not restricted to a single date view? Right now, it defaults to one specific day, and I have to click through each date individually. Ideally, I’d like it to support multiple pages that allow users to continuously go back in time—almost like an infinite scroll or paginated history.
2 votes -
Option to turn off and on the price in any form of text or email confirmation.
Option to turn off and on the price in any form of text or email confirmation. We sell things in singles and multiples and patients are getting confused if they typically purchase more than on on why the price is higher than the text said it is.
2 votes -
Permission: View staff's own appointment ratings only
Allow an option for providers to see their own ratings without having to give them permission to other admin privileges. Also allow providers to see their own so they can reply to them, without them seeing rating that aren't theirs. It would be nice if the specific provider could receive notifications when they got these reviews as well!
3 votes -
Marketing Opt-in Automation for new clients and migrated clients
Ability to mass/automate opt-in marketing permissions for email and text. Mainly email is most important.
Feedback " I paid extra to migrate my client lists and that should have been something I cleared before I signed up with boulevard. It seems to me most of the software companies are designed for new businesses, leaving us established businesses , always having to adjust and figure out how to keep up
I already had my clients opted in when they booked years ago and the client should not have to keep opting in because I changed software"
48 votes
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