234 results found
-
Allow clients to leave a rating 0-10 for NPS Score at check out
We would like to receive real time feedback during the check out process asking clients for a rating 0-10 on how likely they are to recommend our business to a friend. Review/confirm checkout > Leave optional tip > leave rating > completed checkout.
1 vote -
Utilization Tracking
Sometimes my staff will not change the length of time alloted for each client, they go with the standard service duration. For better scheduling and utilization tracking, is there anyway the software can automatically reduce the time it took to complete the service once it's been checked out?
2 votes -
3 votes
-
Referral Program credit availability
Referral Program credit available for referring patient immediately after the referred patient checks out instead of waiting 24hrs.
2 votes -
Create API for orderPackageAdd to sell packages through an online store
This would allow businesses to begin selling vouchers online through their websites.
1 vote -
Dark Mode option please
The option to switch to dark mode across the platform is critically and urgently needed. Please, it is crucial for Eyes and Spa-environment.
5 votes -
Check In - After Phone Number is Entered, Arrow Button should turn Green
When a customer is checking in and enters their phone number, the arrow button at the top should turn green, so that they don't move forward with entering their email address, as it begins to confuse the customer and trips them up, Every Single Time!!!
4 votes -
Add admin API mutation for GIFT_CARD to be an OrderPaymentMethod
Add admin API mutation for GIFT_CARD to the OrderPaymentMethod
This would be an input via type: OrderPaymentCreateInput
through field: method via type: OrderPaymentMethodCurrently, only ACCOUNT_CREDIT and CARD exist as options.
1 vote -
generate gift cards for purchase in office
It seems like clients can only purchase gift cards online. Is there a way to generate a printable gift card in office when a client is present or calling over the phone?
3 votes -
Swap Groups for unused membership packages
If a client normally receives a monthly facial as part of their membership but isn't able to come in for 2 months, they should be able to take those 2 unused facials and upgrade to a higher level facial. For example, the membership provides a monthly Signature Facial. But, the client hasn't been to the office in 2 months. The value of the services owed equates to that of a higher valued facial (Hydrafacial for example). They should be able to "swap" the 2 unused facials and the system should be able to "pick them up" from the client's unused…
2 votes -
Ability to upload image files to client gallery via API
This would allow businesses the option to capture photos and other images using an external software and have them stored within a client's profile within their Gallery.
1 vote -
Make customer service available by phone 24/7!
Make customer service available by phone 24/7! We pay $300 (at least I do) to not be able to call and get some questions answered is a little crazy. I wanted to open a new account for a new location and I have to wait 4 days to speak with someone? My schedule changed and I missed the scheduled call. Now I have to wait until next week? I have a report I have to pull up that just won't show me accuracy. It means I have some settings on wrong so now I have to type out my issue…
6 votes -
Having a drag and drop opportunity into the files would be great
Having the ability to drag and drop files into the files section would be very helpful
2 votes -
Notification capabilities for patients that purchase skincare products
We would like notification capabilities for patients that purchase skincare products.
5 votes -
Ability to restrict data access by location in APIs
Option to limit data available through APIs by location so a franchisee cannot access other franchisees' data.
1 vote -
Include a "Charge Fee" option integrated into the membership pause window
We charge a monthly fee to pause a membership at our spa. It would be amazing if a "charge fee" option popped up in the pause membership window - just like a "charge fee" option pops up if a client late cancels or no-shows. That way the client is charged a monthly "freeze fee" during the paused months and regular membership payments can resume when the pause period ends.
2 votes -
Enable a way to exclude an item from gaining points in the loyalty program. Some items are very small margin of profit .
Have a box to check when setting up a new product that exempts it from the loyalty program. Items such as Blow Dryers and Curling Irons have little margin and shouldn't be given points.
3 votes -
why don't memberships have an end date so you can pre-select when a member's payments will stop?
why don't memberships have an end date so you can pre-select when a member's
2 votes -
Allow all staff to see their schedule for the month
We currently have to use an external system to show staff their schedule one month at a time, meaning we have to create the work schedule twice so staff can see their shedule days with an easier view. Being able to let them see what days they're assigned from a calendar view would be very beneficial and time efficient.
It also helps staff booking appointments in the future to know when everyone is available.
2 votes -
two factor Authentication via email
Would like to have two factor authentication available via SMS and email
2 votes
- Don't see your idea?