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  1. It would be nice to send laser appointments pre-treatment instructions, as well as other services. Because each service requires different instructions prior to treatment, I cannot add this in to 'client instructions' otherwise every patient would receive the exact same text even if they were not coming in for that specific appointment.

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  2. Our previous system had a very easy way to share our customized treatment plans with clients as well as lab results. This would be perfect.

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  3. when clients are wanting to be on waitlist for a certain employee, it should tell the client the employee's hours/ what days they work so they don't put themselves on the waitlist for a time or day they are not here.

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  4. We are offering annual memberships that include a set of services over the course of the year, 4 of 1 treatment, 6 of another, etc. Currently memberships only allow us to include monthly services as vouchers. It would be so helpful if we could set how many of each type of service they are allowed during the course of a 12 month membership.

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  5. The ability to change the frequency of perks separate from the membership frequency. For instance, I want the patient to be build monthly for a year long membership and have a perk added to their account every 3 months.

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  6. Currently, referral credit is awarded based on individual orders so if two clients are combined into one order, the referring client will only receive credit for one client. Clients should receive credit for all clients, regardless of if the new clients appointments were combined into one order.

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  7. Currently, only "Business Manager" or Admin user groups can deactivate/reactivate employee profiles.
    It would help streamline operations to allow non-Admins to perform this function while not needing to have access to ALL Business Manager privileges.

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  8. This would give businesses the ability to link different QBO accounts to different locations, unlocking the ability for franchisees to link their own QBO accounts without needing to do double-entry.

    1 vote

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  9. With our previous software, service providers were able to view their client's reviews from their app. We miss this feature and it is time consuming to share the reviews from the main spa email.

    1 vote

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  10. for salons we need the option to business service charge per oz and link it to the product for inventory. Thank you!

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  11. We would like to create a package that is only redeemable when the service is booked with specific service providers. We would like to create a blowout package that is x amount of blowouts for y amount of dollars. Stylists at our salon charge different prices for blowouts depending on their skill level. For that reason, we only want the package to be redeemable with specific stylists.

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  12. We’d love to see an option within the service booking flow that allows clients to select a preferred undertone for their spray tan—specifically, the ability to choose a blue-based formula during online booking.

    This would allow us to:

    Better prepare for client needs before their appointment

    Offer a more customized experience

    Reduce intake time and manual note-taking

    It would be great to have this as a toggle or dropdown option (e.g. Neutral | Blue-Base | Violet-Base) tied to the specific spray tan service.

    Thank you for considering!

    1 vote

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  13. 1 vote

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