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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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234 results found

  1. It would be helpful to have MORE info on the calendar/appointment page. If I am looking at my salons schedule or a single stylist, condensing the page to allow info about what is actually booked would be helpful. This allows me to see my schedule and know how much money is on the book. It is great for individual stylists, managers and owners to see the total revenue for the day as well as the potential for more add on's or another service without going back and forth from different reports. If you see your totals/forecasting along with your actual…

    1 vote

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  2. This new update has made check-outs take longer than they did when duo is linked. You used to be able to click out of duo when using credits or card way quicker and now it makes you click like 4 different things to get out of it.

    Being able to upload more than one photo at a time. It shouldn't be one photo at a a time.

    1 vote

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  3. Be able too add multiple products to 1 service in the product usage. Ie a client gets a Myer's drip, I need inventory to be accounted for IV fluids, tubing, tegaderm, needles, etc.

    1 vote

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  4. Build chat box for messages between staff members, seperate from the messages tab for clients. Maybe it could be a small pop up window on the bottom right corner.

    6 votes

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  5. It would be very helpful and efficient for the staff to have as switch user option with a login pin or password.

    1 vote

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  6. 2 votes

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  7. Currently, prescribers access their queue by clicking into a client profile > Clinical tab to enter the scriptsure experience. This is not intuitive if they are looking for the larger list view to manage approvals. it feels like a "workaround" since you have to navigate to a random client's profile first. it would be great to have a page in boulevard or button that takes the prescriber directly to queue.

    2 votes

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  8. You should be able to select a certain amount of vouchers to be included with a membership without them recurring monthly.

    4 votes

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  9. Allow Admins who perform services to be hidden from other employees on the calendar. Only the Admin would be able to view their own schedule.

    1 vote

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  10. Forcing logouts on the app probably has some benefit, but requiring the confirmation of settings every time is just adding headache to the login process. Is it possible to only have those settings come up on first login, or having some easy way to access them later so we don't have to go through that every week when we are logged out automatically?

    1 vote

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  11. Currently, APIs can only show initially assigned staff on an appointment. This means that staff swapped at checkout or swapped on an order cannot be seen in our APIs

    1 vote

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  12. THIS SMALL INTEGRATION MAKES IT WORK ON THE BOULEVARDS SIDE, GIVING THE SALON A FULL LEVEL OF REVENUE AND NEW CLIENTS FROM OTHER NEIGHBORHOODS. MANY PAY NORMAL SERVICES TOO, AND PAYMENTS WHEN INTEGRATED IS BI-WEEKLY. THE INTEGRATION MAKES SURE THE CLIENTS FILL SLOW SPOTS AS WELL AS ALL LATE APTS , LAST MIN CANCELATIONS, AND NO-SHOWS ARE ALL PAID IN FULL

    2 votes

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  13. Like an EMR, the client name, age, allergies, or any specific notes should be on the demographics banner, even when your documenting in a chart. Most clinicians type a patient age first, and you need to come out of screens to find it then go back in,

    2 votes

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  14. I’d like the ability to create a drip-style membership program where clients automatically receive different vouchers, perks, or rewards on specific months of their membership. For example, one month might include a voucher for service A, while another month could include a voucher for service B. The goal is to have these benefits distributed automatically based on a set schedule, rather than all at once.

    9 votes

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  15. I want to be able to quickly see my clients on my lock/Home Screen instead of login in on the app

    1 vote

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  16. Instead of having to type in beginning/ end of shift for each day, for each employee, having a calendar view where admin can just click and drag start to end time for a shift. A more visual way to plan would be helpful.

    1 vote

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  17. Tags can be leveraged the via API to trigger other actions outside of Boulevard, which is extremely useful. For example, a tag placed on an appointment can trigger a text to be sent to the client via a third party connection.

    Specific locations may request that a new tag be made for a specific text trigger that may later need to be edited (i.e. typos) or deleted (i.e. it was only even temporary in the first place). These can only be done manually via the dashboard, not via the API, making management for hundreds of locations quite inefficient.

    1 vote

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  18. Simply give the users the function to minimize the left side menus to allow a larger view of the main screen. This is important when working on inventory or other 'manage' functions.

    1 vote

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  19. When I start a help session I am first greeted by Billie. 9 out of 10 times Billie is not able to help me, and I get passed to a human agent. When I get passed to the human agent, I get to rate how my experience was with them, but not how my experience was with Billie.

    Often Billie is frustrating and not helpful and it takes me pulling my hair out to get to a human agent. I would like the option to provide that feedback as part of the survey at the end.

    I think the assumption…

    2 votes

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  20. It would be nice to have the ability for patients to do virtual consultations directly through BLVD!

    12 votes

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