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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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234 results found

  1. Add a weeks voucher expiration because we charge memberships every two weeks

    1 vote

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  2. Enlarge tag icons so we can see them better.

    3 votes

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  3. It is EXTREMLY important to be able to have accurate inventory for patient documentation and business reports. Having to add a different product for 1/2 syringe doesn't solve the problem because the inventory count will be off. You could add 1/2 syringe and click twice for a whole, but this would cause an extra step in changing the pricing which will be a nightmare for management. The other EMR companies that I have worked for in the past start the count at 0.1 instead of one - should be an easy fix.

    2 votes

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  4. It would be nice to send laser appointments pre-treatment instructions, as well as other services. Because each service requires different instructions prior to treatment, I cannot add this in to 'client instructions' otherwise every patient would receive the exact same text even if they were not coming in for that specific appointment.

    2 votes

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  5. Would love to be able to:
    1) disable automated receipt emails
    2) have more control over which types of transactions trigger a receipt, for example, to turn them off for pre-payment deposits.

    3 votes

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  6. Sliding scale commissions should be available as commission option. The system boulevard has doesn’t properly calculate the commission split per tier. All businesses operate on different commission splits and should be accommodated. Doing payroll manually isn’t convenient nor manageable for large teams

    1 vote

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  7. Currently you can download a compare photo into the device photos, but then have to upload it back in to the client gallery. Have a button allowing it to save directly to the client gallery. Saving some images interferes with HIPPA for medical services.

    1 vote

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  8. 1 vote

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  9. We would like the ability to manage client notes more granularly. Specifically:

    Allow staff to add notes to a client’s record.

    Restrict staff from deleting existing notes.

    Provide an option to designate who can delete notes, with management having exclusive access to do so.

    This would help maintain note integrity while still allowing staff to document client interactions.

    1 vote

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  10. CLICS (Color Lab Inventory Control System) completely optimizes the way salons formulate, dispense, and manage hair color. The innovative computer-controlled vending platform was created to take the guesswork out of color formulation—and deliver increased profitability and client satisfaction.

    1 vote

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  11. We are offering annual memberships that include a set of services over the course of the year, 4 of 1 treatment, 6 of another, etc. Currently memberships only allow us to include monthly services as vouchers. It would be so helpful if we could set how many of each type of service they are allowed during the course of a 12 month membership.

    2 votes

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  12. PLEASE change packages so that you do not have to add an additional incentive as in a perk or voucher to the already discounted package! You can not SAVE a created package unless you add a perk or voucher. Please address ASAP and thank you!

    1 vote

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  13. There are required consent forms for underage clients, so it would be very beneficial and reduce potential errors to be able to manually add a form to an appointment via the API if the client's age is under 18. Otherwise, it must be manually added upon checkin or checked ahead of time by a Hello Sugar employee to send out, which could be missed.

    2 votes

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  14. There should be a tab at the top next to "Manage, Marketing, Calender, etc" for products/services where it tells you the price of all products and services. Kinda like a search bar at the top.

    2 votes

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  15. when a client refunds product their loyalty points on that product should also should beautomatically refunded also

    1 vote

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  16. This would allow a business to apply additional offers to a client's appointment, when the client has applied a single offer code when they booked their appointment initially.

    1 vote

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  17. Allow the client to tip staff members directly through Blvd. It would simplify the tipping process, ensuring tips are instantly and securely deposited into the employee's bank account.

    2 votes

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  18. dynamic pricing needed with multiple products for backbar/stylist. inventory needs to be overhauled

    1 vote

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  19. An "end date" for memberships would be so helpful instead of just setting a cancellation date. (Most of our clients sign a contract for a 1 year commitment) The option to "auto renew" for clients that want to continue would be amazing as well.

    If we could make the membership page clearer it would be incredibly helpful. Charge dates clearly labeled, with which date they redeemed the voucher that is connected to that charge date.

    2 votes

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  20. With our previous software, service providers were able to view their client's reviews from their app. We miss this feature and it is time consuming to share the reviews from the main spa email.

    2 votes

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