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93 results found

  1. The booked forecast by staff report is super helpful for providers to see what their next few weeks look like, but they aren't able to see it without seeing all of the summaries. Please either make it individually shareable, or create the report in the report tab so we can have it sharable to them.

    1 vote

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  2. It would be great to add an area to put notes when doing inventory, to state why something is a loss or where it is being transferred.

    2 votes

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  3. We have a booked forecast by staff summary which is used to track appointment volume by provider at each location, but it's also important to know how many of those appointments are for new clients. this helps understand the distribution for the following week/month.

    1 vote

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  4. I would love for it to be easy to see how many scheduled appointments for the week and month and be able to see for each employee as well.

    1 vote

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  5. dont want to pay all the credit card fees and taxes from my portion of the commision split. with square i was able to calculate stylists commission after the fees are taken out

    2 votes

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  6. The deatiled line item report is an incredible report but I'm wondering if there is anyway to add a column that notes the retail products Cost to company?

    2 votes

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  7. Need to be able to view net sales less account credits similar to the net sales less vouchers option

    1 vote

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  8. Reports for memberships should include a date for when a Paused or Cancellation Scheduled membership is set to resume and become active again. This enables the business to be able to more accurately report on their future active memberships and track churn more correctly.

    1 vote

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  9. We need the ability to directly link each commission line item to its corresponding transaction or client record. Providing this level of traceability would streamline the transaction verification process, reduce time spent reconciling payroll, and minimize the risk of commission errors.

    1 vote

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  10. We need an easy way to identify and reactivate clients with vouchers that have recently expired or are expiring soon. Right now, the only option is to do Excel surgery, which takes over half an hour and still doesn’t give me a reliable list of clients. This process is incredibly frustrating for me and for our staff who do reminder calls and texts. The current reports do not show vouchers which are in an expired state at the moment in which I draw the report.

    While I can make a report of Outstanding Voucher Liabilities and change the date…

    2 votes

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  11. We used to be able to see the next billing date, not just the most recent update and start date. It's extremely helpful to be able to forecast cash flow and doing away with this field limits that ability.

    1 vote

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  12. The column 'Net Service Count' would simply be the sum of the existing columns 'Service Count' minus 'Service Refunds Count'

    1 vote

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  13. Combine Sales and Payment Reporting.

    • Need to see clients who have purchased units and did not treat same day

    • Additionally, needs additional filters for Payment Methods on Commission Reporting to exclude certain payment methods.

    1 vote

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  14. create a report that allows you to pull information from forms, example if they checked off using photos for marketing, or to find out zip codes to see where clients are coming from, or if they select certain concerns there have to pull reports by who is concerned with what to send targeted emails

    1 vote

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  15. Ability to organize Reports more efficiently and filter by date and/or name (alphabetically)

    2 votes

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  16. We need to see a utilization metric for a resource calculated the same way it is for the staff. We also need to be able to put business blocks on a resource to calculate utilization appropriately.

    2 votes

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  17. Currently, seller changes look like a a return and new sale, or like an exchange. We have "Staff Change" columns available but they add 5-6 additional columns to a report and still change the "refund" and "sale" lines. It would be great to have better indications that a staff change happened within an order to distinguish them from true returns or exchanges.

    2 votes

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  18. It is imperative to have data on New Clients who have just booked an appointment. We have huge marketing ad spends and that data needs to be at our finger tips. I have no way to verify that my marketing is driving the customers in aside from manually clicking every appointment and viewing customer profiles, with 30-40 appointments a day this is not a possibility. This is a must fix.

    1 vote

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  19. 1 vote

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  20. Please allow us to sort Reports alphabetically (by report name) and please FIX the the 'sort by date updated' which is broken

    There is ONE way to sort, by "Last Updated" and it's broken
    Please fix this

    2 votes

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