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165 results found

  1. Allow customers to type "C" to confirm their appointment through text

    Please allow customers to type "C" to confirm their appointment in addition to "yes" and all the other responses you accept.

    Boulevard does a great job of accepting all kinds of responses from customers.

    According to Billie the AI chat bot, the system accepts these confirmation responses: y, ya, yas, ye, yep, yes, yu, yus, yuss, yass, yess, yep, yup, sure, sure thing, see you, see you then, excited, so excited, and confirm.

    However we also have customers typing in "C" to confirm since other booking systems work that way. Allowing this as a response to confirm their appointment would…

    1 vote

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    0 comments  ·  Marketing and Messaging  ·  Admin →
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  2. Referral code restrictions

    Can we add an option to ensure that a referral code only works for the specific stylist who the client was referred to instead of any stylist?

    1 vote

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  3. Please allow for central editing and adding of notifications for multiple locations.

    Is there a way to edit our outgoing SMS and EMAILS for all our locations at once?

    We would like to edit our SMS and EMAIL reminders, but ideally, in one go / page.
    Even the confirmation emails should be the same for all locations.
    Is this possible?

    1 vote

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  4. Warmer sounding after appt message. Maybe a thank you for booking with us, and we hope to see you again .

    Is there an option for a warmer sounding after the appointment message? Maybe a thank you for booking with us, and we hope to see you again!

    1 vote

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  5. Creating Audiences

    When creating an audience to target the guests of stylists no longer working in my salon, I have to make those stylists active again in Staff Profiles for their names to populate when choosing "Provider was". It is tedious and time consuming to not be able to simply select them from the list like we can for active employees.

    1 vote

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