67 results found
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Schedule emails
Why aren't marketing emails able to be scheduled at your chosen time? When selecting the option, Schedule to launch later, it sends at whatever time it wants. I want to be able to schedule my marketing emails at the time that will be best for our audience and get more engagement. I am really surprised and frustrated that this isn't already an option. I currently have to set a reminder alert in order to launch emails at a peek time, not convenient.
1 vote -
All for schedule text or email after a specific appointment type.
Our previous platform allowed us to send texts or emails at a designated time, for example, 3 days after a select appointment type. This allowed us to send aftercare instruction specific to a treatment. It also allowed us to send an automated text follow up. Need more customized options for sending text and emails.
1 vote -
phrases should also be able to be used in messages to clients. Not just in charts.
phrases should also be able to be used in messages to clients. Not just in charts.
2 votes -
Give a alert on main desk computer when people arrive. Other than on Front desk
We have so many clients coming in and sometimes I am away from my desk. I would love some kind of alert on my screen to let me know a walk in or someone who is scheduled has arrived WITHOUT having to go to Front desk to try to figure it out.
1 vote -
2 votes
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2 votes
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automated campaign appointments generated by text vs email
it would be great to see the breakdown of how many appointments were generated by text vs email in the automated campaign reports
2 votes -
Additional Analytics on Email Marketing
I would like to completely move away from Mailchimp and use the email marketing from BLVD. To do so, I would love for more analytics to be added on the backend. I would like to see what was clicked on in the email and then if there were any appointments and how much money came from that appointment. Additionally, I would like to be able to click on the current analytics like unsubscribed and failed, to see what clients these are. Thank you!
1 vote -
Increase date and time options for Marketing campaigns
Marketing campaigns should have more flexible options including multiple date and time options, the ability to resend a campaign, and the ability to schedule campaigns to send on multiple dates and times.
1 vote -
More exclusions
Be able to exclude already scheduled clients from receiving last minute opening marketing emails.
1 vote -
Can see client activity by client in marketing campaigns
We should.have the ability to seamlessly navigate through each section of a marketing campaign’s details— to track client engagement with precision. Instantly view which clients opened the campaign, identify those who unsubscribed, and pinpoint any invalid email addresses, all in one intuitive interface. This level of insight ensures smarter follow-ups and more effective campaign performance.
1 vote -
Sending patient photos.
to be able to send a patient a photo
2 votes -
automate emails to go to patients specific to how many days since they had a specific service.
Automate emails to go to patients specific to how many days since they had a specific service if they have not rebooked for that service. For example, 90 days post botox, 6 months post vaginal rejuvenation, 15 months post lip filler, etc.
1 vote -
Custom Report for No Vouchers
Let us pull a report of clients who have upcoming visits scheduled but don't have any vouchers on their account, or similar to enhance targeted marketing capabilites
1 vote -
Audio + Push notifications for messages
Include specialized settings within the contact center which will allow for audio/push notifications when a clients texts.
1 vote -
voicemail answering
Automatic voicemail box to visual text would be so helpful to see when business is closed.
1 vote -
Marketing email/blasts with dynamic variables for location-details to be automatically applied
Ability to have OTB emails or texts created for multiple location and have the merge tags dynamically update to fit the correct location name and business name when sending to clients across multiple locations.
1 vote -
Embed code for contact form on website
Embed entry for potential patients to input their information with questions on a contact form on our website— but I want it to sync into boulevard. This should be added to marketing. It would help new leads massively
1 vote -
Client audience filter: pronoun
It would be beneficial to be able to send marketing blasts out based on preferred pronoun
1 vote -
it would be great for clients to get automatic messages 3-6 months after their visit reminding them they are due to come back.
it would be great for clients to get automatic messages 3-6 months after their visit reminding them they are due to come back.
1 vote
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