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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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145 results found

  1. When clients return products, it would be helpful if we could do the return/refund on the same ticket as when they check out instead of doing two transactions.

    2 votes

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  2. The ability to checkout people without a balance without having to use the credit card function or the Boulevard Duo.

    2 votes

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  3. Split merchant processing to allow for franchise royalties to be deducted directly from franchisees' transactions and sent to the franchisor's account, while sending the remainder to the franchisee's merchant account.

    1 vote

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  4. Currently, the membership fee collected is counted as sales, and when the same credit is redeemed, it is reported as a separate sale. It essentially counts the same sales twice. This is grossly incorrect, for both legal and accounting purposes. Please consult with your tax advisor and consider correcting the platform as soon as possible. Thank you.

    1 vote

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  5. On the check out, separate totals by stylist on the top with services

    1 vote

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  6. When selling products online through Shopify or other online stores, it would be helpful to have those purchases reflected in the clients' profile for their nurse injector or esthetician to review when the client comes in.

    1 vote

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  7. I would like to see on the back end an option to create vouchers that can be applied to client's accounts at will by certain permission groups. This would be useful for specials and such. Currently, vouchers are only in Packages and Memberships. Also, I would love if vouchers could be applicable for products, not just services.

    1 vote

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  8. On the Sales Orders, show breakdown of what was paid by the Client more clearly vs just the overall total of the entire Order. Ex. What they were charged and exactly what for, especially when using a Package/Membership.

    1 vote

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  9. When a member pays for themselves and a guest in one invoice, currently any member discounts (automatic offer codes for example) auto-apply to their guest as well. We would love to customize this, as many of these discounts are not intended to be shared with guests.

    1 vote

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  10. Would like options to remove tip sale from the receipt text and emails.

    1 vote

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  11. We would find it helpful if we could adjust how many loyalty points a client can use at one time.

    1 vote

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  12. Please allow us to see the credit card that was used when a membership was active. Once a membership is in "cancelled" status, you can no longer see what card was used to bill this each month. Sometimes people are just signing up for a different membership or they cancelled for a month r two. When we go in to sign them back up we can see what card was used in the past.

    1 vote

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  13. Adding in a Wholesaler Feature.
    I have an acne clinic and have my own product line. I offer acne trying for estheticians and purchasing my acne line wholesale for their own acne centers. It would be fantastic if boulevard had a feature to add in whole sale accounts where I can keep track of their reseller permits, Their product purchases, NBe able to sale them 50% off products, and make these purchases tax exempt. As of right now I'm not able to tax exempt my whole sale clients which is a big problem. right now I'm just adding their current…

    1 vote

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  14. It would be nice to be able to adjust a booking's client/name. As of now, having to cancel the booking, then rebook takes too much time at check in or check out, the guest typically has to wait, creating a bad experience.

    1 vote

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  15. I should be able to process a deposit fee (whether a percentage of the total service or a flat fee) at the time I'm creating a dashboard appointment. I shouldn't have to then close that out, do a separate "new sale" under the patient profile to then have them purchase a dollar amount. That also requires me to create a special service to be able to charge in the new sale. It's a clunky and unwieldy workflow that can easily be rectified by simply allowing for a deposit fee option when creating an appointment.

    1 vote

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  16. Please allow for us to require provider selection when selling product in the register. It's hard to remember to do this at checkout and we're having to manually adjust sales to properly award product commission.

    1 vote

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  17. It would be great to be able to create essentially an "order set" when we have a typical group of products we sell as a package that we can edit. Like if I type in "pre-treatment kit" it automatically adds all the products contained in that kit to checkout. But the ability to edit once they're added is helpful in case, say, I swap out one cleanser for another.

    1 vote

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  18. Ability to set higher number of attempts for renewing memberships. Currently, the system will try to charge the client 3 days after the failed renewal, and again 3 days following that. Having the ability to modify this cadence and total number of attempts would allow businesses to automate how the system tries to resolve failed payments.

    1 vote

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  19. Please implement Affirm for payments as Aesthetic Record has. Clients love it!

    1 vote

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  20. Because certain states and cities require businesses to allow clients to make cash payments towards recurring memberships, having a way to satisfy a membership renewal is a critical need.

    1 vote

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