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208 results found

  1. Customizable packages to accommodate annual voucher sales so that clients can choose which services they would like to purchase and how many of each service. It would be helpful to have it set up so that when they redeem the service, it is accounted for as a payment type and does not alter the dollar amount of the service, so that commission is still paid out accordingly.

    2 votes

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  2. I need to be able to add products my client is purchasing while I am in their appointment screen. It only allows it at check out and providers do not check out the clients in or rooms- they are sent to the front desk. Commissions are tied to the products and providers need to add them to the client appointment before sending them out to the lobby for check out. Thanks!

    1 vote

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  3. The payment processing is clunky and doesn’t allow the mobility of on the fly check outs. I had a pt complain today that our set up with a seperate monitor is the most risky for fraud. Having a true compact processor (like stripe or godaddy has) and ability to swipe on the phone would be much more streamlined.

    1 vote

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  4. It would be great to be able to upload inventory from faire. They have connection with Shopify, clover and square.

    1 vote

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  5. When an offer reaches the end of the timeframe for when clients can redeem it, the offer code should automatically be deactivated and removed. This would save time by not requiring it to be manually removed.

    1 vote

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  6. A report that includes offers with most recent redemption date. This would enable businesses to review which offers are stale and can be deactivated.

    1 vote

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  7. Would like to see notifications when clients purchase packages online. Currently it only pops up in sales but staff don't always remember to look there.

    1 vote

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  8. When sale is selected and we put clients name please allow us to check out a service

    1 vote

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  9. A client may have purchased a membership at one location but moved and started frequenting another. It would be great to be able to simply change the membership location so they start getting billed where they are receiving services.

    1 vote

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  10. Allow customization of discount buttons such that the discounts that are used regularly are easily accessible. Ex: I want a button that has a discount of 3.5% that I can click instead of typing in the discount percentage every time.

    3 votes

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  11. Allow me to start a checkout on the professional app, and when it asks for a card, it switches to the DUO checkout screen and bluetooth connects to my duo. I can just turn the iPad around for the customer to complete their part, and then it goes back to the app screen for me to finish the checkout. Would make mobile checkouts easier, plus make it easier to have resilient options if the internet is down as our iPad has a cellular modem.

    1 vote

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  12. Loyal clients like to take advantage of promotional gift cards. When they also want to enroll in a membership, they can't use those gift cards that are often hundreds of $. It would be great to be able to use a gift card on file but still require a credit card so that card can automatically be charged for renewals once the gift card runs out

    1 vote

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  13. It would be nice if there was an easy way to split the total between two people for one booking. Currently, the only way to split a service (including two services booked under one appointment) is to manually do the math and charge one card, then the other. However, manually splitting the total doesn't account for the service fee for credit cards nor the tips. It gets confusing and makes it uncomfortable having to ask them individually how much they want to tip on their card.

    2 votes

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  14. Boulevard currently doesn’t allow membership account credits to expire, which creates challenges for practices using banked-style memberships. Without an expiration or limited rollover option, credits can accumulate indefinitely, complicating financial tracking and program fairness. The current workaround—manually monitoring usage reports—isn’t sustainable. Adding a configurable expiration setting (e.g., credits expire after 3–6 months or a set number of rollovers) would give businesses flexibility to manage liability, improve client accountability, and align Boulevard’s memberships with industry-standard functionality found in other POS systems.

    2 votes

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  15. Add product units as something to purchase and redeem within a package.

    2 votes

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  16. Have more control over what staff are allowed to do with discounts at checkout

    4 votes

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  17. It would be great if some offer codes could not be manually selectable from the dropdown menu. For example, we have 100 providers who we want to give unique offer codes to. If we created 100 of them there would be 100 options added to the dropdown menu in checkout. This makes it difficult for our team to find the offer codes that might be active that apply companywide. These 100 unique codes would primarily drive appointments and originate from online booking anyway.

    2 votes

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  18. With the end of Penny production it is only a matter of time before we can no longer deal with odd amounts of change. An option to automatically round totals would be helpful with this (giving options for how rounding happens, and ensuring taxes are still appropriately collected and reported would be greatly appreciated)

    2 votes

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  19. There should be a way to set custom no-show fee for shorter and longer appointments. We have somewhere from 15minutes to 3 and half hours, so charging a flat no show fee would not be fair neither to our practice nor the patients. We are a med spa and we don't list our pricing on the online booking site for everything, so we cannot use the % of the service price. Thank you for your consideration.

    1 vote

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  20. PLEASE Remove the CAP of 100 Invoices in a client's history. WHY? Why is there a limit on the number of invoices that a client can have?

    Some clients come in 3 times a week for biohacking. But they also do Botox and get expensive packages. Yet their order history, appointment history and note histories are all limited to 100 entries.

    We are being told to run these RIDICULOUSLY cumbersome reports to find an invoice from a few months ago that has dropped off the history of our frequent fliers. This is beyond disappointing. We were never advised that client…

    3 votes

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