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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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298 results found

  1. Color change on schedule for open vs completed charts

    1 vote

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  2. Allow the option to turn on cluster booking so that appointment availability only shows up directly before and after existing appointments.

    2 votes

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  3. I need an option for clients to request a time for a service outside of providers scheduled work hours and have them decide if they want to come in of not.

    1 vote

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  4. Let certain services be booked on certain days. For example I want people to only book Botox on Mon Wed Fri.

    1 vote

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  5. We like to look at our appointment metrics for the week and/or month, and it would be helpful to be able to pull up the total number of canceled appointments or total number of no-show appointments so we can see the % of patients actually showing up vs # booked. Currently you have to count manually for each day under the cancelations tab on the calendar view.

    5 votes

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  6. Support and implementation of MCP vs APIs

    2 votes

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  7. There should be a setting for the app only, not the desktop, to prevent service providers from picking what schedules they monitor. I only want my staff to see their schedule on the app.

    2 votes

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  8. There should be a setting that allows all service providers to see the schedule, but not look into history of other service providers clients.

    2 votes

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  9. I would love if my clients could schedule directly from the client portal. I think this would make the client portal experience better.

    3 votes

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  10. Front desk can't create schedule blocks

    1 vote

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  11. When using recurring appointments should give a warning if the appointment is unable to to book instead of just going ahead and booking

    2 votes

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  12. We need appointment reminders further out than 5 DAYS.

    We rebook our clients out for months in advance. Clients will book just to be on the books, but then frequently at the latest reminder that Boulevard allows—the client gets a 5 day reminder, realize they have a conflict and cancel. This really doesn't give us enough time to get those slots rebooked and costs us money.

    We need the ability to push at least one ADDITIONAL notification out to 10-14 days.

    We do have enterprise so I was able to create a workaround using zapier and doing an API call…

    2 votes

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  13. When scheduling appointments after checkout, we should be able to go 4,8,12, etc weeks from the date we are making the appointment and then we should be able to hit the double arrow and have the calender take us however many weeks from that date. Instead, we have to count out the weeks on the drop down calendar or skip through week by week.

    2 votes

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  14. We have multiple practitioners for the same service, and would like to be able to prioritize one (setting the other to be booked only after the first one is 'unavailable').

    3 votes

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  15. Description:
    Currently, updating the price of a membership requires creating a brand new membership plan. It would be much more efficient if we could simply modify the pricing of existing memberships. This would save time, reduce errors, and streamline membership management.

    7 votes

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  16. A configurable system that automatically flags and notifies:
    Staff when a patient is due for a specific treatment
    Patients with an optional prompt to schedule or call

    2 votes

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  17. When a client is booking online, previous booking systems had a visual to let you know there was an online booking happening but this system does not have a way to let you know when a client is booking online for the spot you are simultaneously booking someone on the phone leading to one of the clients needing to get rescheduled, which they are never happy about no matter how innocent the issue.

    1 vote

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  18. If there could be an option added to move appointments to a "clipboard' to easily reschedule the appointments. We were using booker before and that feature made it so easy so appointments that needed to be rescheduled wouldn't forget to be cancelled and you didn't have to create a whole new appointment.

    2 votes

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  19. I like the way you can set up schedules for team in boulevard but something that could make it better would be to have a lunch section in the scheduler. Right now having to set up to repeat is not very efficient.

    2 votes

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  20. we want the ability to require multiple staff to be present/booked/busy for a single service so that different parts of the service can be completed by relevant staff

    2 votes

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