354 results found
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flag new clients that don't book online as new
all new clients for hair that don't book online correctly go into a pending situation awaiting pictures or a consult
1 vote -
Appointment color issue
On the desktop version the whited out areas are providers non-working hours, on the app the providers working hours are white. It's a complete opposite from one to the other and makes it unnecessarily confusing to not use the same color theme across both the app and desktop.
1 vote -
Make internal appointment notes viewable when hovering over the appointment on the schedule :)
Viewable appointment notes
3 votes -
The ability to give a FULL price quote BEFORE the appt is booked.
I NEED TO GIVE A PRICE QUOTE BEFORE THE APPT IS BOOKED. I think it's crazy that I have to manually add all the services to give a client a quote during a consult. I book multiple services and treatments at once and my clients want to know the total before booking. The fact that I have to manually add them is crazy to me. PLEASE HELP!
3 votes -
Conflict alerts with standing appointments.
When scheduling a standing appointment for the year, we NEED to be able to preview the dates that are being booked. At the very least, there should be an alert for a conflict on any given day. Right now any standign appointment made will book on a holiday/day the business is closed/stylist isnt working or it will just book at the same time as an existing appointment.
4 votes -
Say what service is being booked when a push/text notification is sent out that a client has been booked, whether it be online or in house.
One of my favorite Blvd features is getting a notification when a client books. However, I perform many different services so it would be great if I didn't have to stop what I am doing, open the app, go to that date and then see what they booked. If I was just notified so and so booked a whatever on this date that would be great, Right now all I get is so and so booked an appointment on this day in the future.
1 vote -
Please send me a notification every time a service providers schedule is blocked.
My service providers have the ability to block themselves in case of emergencies or things that come up. It would be ideal to be able to monitor how often this is occurring to keep track of this.
3 votes -
Make appointment notes visible on the calendar
With our old software, we could see notes associated with the appointment, so we could get key reminders at a glance. That would be so helpful to us!
3 votes -
Give ability to see waitlist entries for one client across location
If a client is looking for an appt at one location that is fully booked, we should be able to suggest another location that they're on the waitlist for
1 vote -
Make your mobile app more user friendly...
Our Providers work on the mobile app on iPads, they've suggested it would be easier if they were able to see the name of the Patients recently completed appointment vs. needing to open each appointment individually to see which service rendered. Would save a lot of time and make workflow more efficient.
1 vote -
Make the weekly/daily schedule small again
being able to view the whole view of the day in the boulevard iphone app without scrolling, it’s a pain to have to scroll and slows me down significantly when looking at my clients/schedule for the day
1 vote -
Resource Only Services
We have a sauna and cold plunge, which does not require a provider but does only fit 6 people. Being able to configure resource only services would be great for this, but currently all services require a staff member to book
2 votes -
1 vote
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MAJOR upgrades to the mobile app.
MAJOR upgrades to the mobile app.
Allowing us to:
-open up our schedule through the app
-refund clients from the app
-checkout/apple pay with the app
-block out the entire day without having to do it individually for each staff1 vote -
Add symbols or iconography that indicates on the appointment that the client has account credit, vouchers, discounts, to use.
Not only on the appointment in the calendar and front desk view, but checkout button should also have graphical indicator that there is a pending item that can be added to the checkout such as a deposit.
1 vote -
Amanda Wilson - Pure Glow
The system should notify you when you are about to double book a slot and/or if there are no appointments available for the time you have selected in the client appointment window.
It's inefficient to have to tab over to the calendar to check for open time slots and then click back to update the timing.
1 vote -
I wanted to suggest a feature that would really help our scheduling efficiency.
It would be amazing to have an option where new clients are automatically directed to the first available provider or appointment slot when booking online. Right now, new clients often select specific providers, which can delay booking availability and create gaps in schedules. This feature would help maximize booking capacity, improve client experience with faster availability, and better distribute new client traffic across the team. Even having this as an optional toggle in settings would be incredibly helpful.
2 votes -
Do not remove cancelled appointments from schedule
Currently cancelled appointments just go away. Instead, having them turn red or another color that signifies it was cancelled would help us.
6 votes -
Allow stylists to approve or decline an appointment before it is accepted.
I would like an option (like in Square) for my stylists to approve or decline an appointment that was booked online. Sometimes there are scheduling conflicts, and this would help prevent that. Currently we have to reach out directly to clients to reschedule.
2 votes -
Stylists need to receive text or email notifications whenever a client changes their appointment.
Add it onto the list of notifications that stylists are able to choose from. The only option now is if a client books a new appointment or cancels.
8 votes
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