229 results found
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"Setup Time" or "Pre-service Transition"
We offer services that require the artist time to set up BEFORE hands on time with their guest. Having a "Setup Time" or "Pre-service Transition Time" option would be especially helpful and necessary.
There is the option for "Transition Time" which adds time after the service is completed but does not allow set up time. Both are a great and necessary option!1 vote -
More appointment colors
Would love to have more appointment color options.
1 vote -
See when people are booking online
We should be able to see when someone is booking an appointment online in real time so that we don't potentially book over top of it.
2 votes -
appointment notes date and time
Please make a log on appointments that show WHO left a note, and WHEN it was left. (not client profile notes- specific appointment notes)
1 vote -
virtual appointments
virtual appointment capability hippa compliant
1 vote -
1 vote
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On checkout shrink appt to time used. Over scheduling time screws ture utilization
Stylist are overbooking and abusing time for services (especially color) and then on check out sometimes have 30-45 minutes remaining, the system doesn't shrink up the appointment on check out to reflect the waste of time over scheduling and it is not recorded in the utilization reports because it still holds the block making it look like they were working. The Booker system had that feature. Way better for making poor use of time a visual reality.
2 votes -
prevent booking a service if the service requires a consult, first
If a particular service requires a consult, first, do not allow booking a service (ie: laser hair removal) if the client has yet to have a consultation (which our practice requires a consultation prior to getting treated.
Or...create a setting which would allow existing clients to receive certain services and book them on-line while preventing new clients from booking certain services on-line (because they might need a consultation, first OR the service may not be the right thing for that client and they would only know this if they had a consultation).
1 vote -
Service/dates or day of the week setting
Botox only on Wednesdays or First Friday or ...
Special Event Services only able to be booked for specific date of said event.
Without having to set up seperate resources and schedule them accordingly. When you have a ton of resources already for all of your rooms and specific equipment, having to create resources just for a specific and occasionally used services it's clunky and cubersome1 vote -
Cancellation Charges for specific problem clients only. Not all of our client base.
Cancellation Charges for specific problem clients only. Not all of our client base.
1 vote -
Creating a Notification to alert clients they are late to their appointment
Hoping to have a notification created to where clients are getting notified if they're late or if their appointment time has passed. For example; If a client had an appointment at 10am, they get a notification at 10:05 they are late or 10:10 that they're appointment has passed our grace period. I feel like this would be one more point of contact in efforts to support our late or cancellation policy and prevent clients from saying they didn't know they had an appointment or didn't think they were late.
3 votes -
Being able to see any service staff that edit service times to fit on calendar
Allowing admin or really any staff to see inside of an appointment if service times have been edited at all. For example, If someone edits the customized service time for a provider to less time.
2 votes -
The ability to export list of cancelled appointments
The ability to export list of cancelled appointments in a microsoft excel file
3 votes -
Have a set deposit amount instead of a percentage, too difficult to figure out percentages on every price of every service
Have a set deposit dollar amount instead of a percentage. Having to figure the percentage for every service price is time consuming and never equals the exact $50 we charge.
2 votes -
Ability to move appts from one location to another
Ability to reschedule or change an appointment's location without having to cancel and rebook.
2 votes -
Modifiers Assignable to Staff
Make modifiers assignable to staff to limit which staff can perform which modifier.
3 votes -
Notifications for Business Managers
I would like to be able to receive notifications as a business manager to a specified email address and phone number. I imagine this like the staff notifications where we can toggle on/off text or email. Things like: Form completed [client name], cancellation [client name], reschedule [client name], online booking [client name], no-show [client name]. It would be very helpful in managing day-to-day client actions.
2 votes -
additional appointment reminders
We need appointment reminders further out than 5 DAYS.
We rebook our clients out for months in advance. Clients will book just to be on the books, but then frequently at the latest reminder that Boulevard allows—the client gets a 5 day reminder, realize they have a conflict and cancel. This really doesn't give us enough time to get those slots rebooked and costs us money.
We need the ability to push at least one ADDITIONAL notification out to 10-14 days.
We do have enterprise so I was able to create a workaround using zapier and doing an API call…
1 vote -
Ability to schedule an appointment with processing time over a time block
Allows for clients to book an appointment where the processing time of their service can overlap with time blocks on a staff member's calendar, rather than only times with room for the processing time before or after the time block.
1 vote -
expiring services
we offer services for certain months and want them to auto expire and not be booked outside of certain dates
2 votes
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