182 results found
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Display package and/or membership information on the appointment card in Front Desk and Calendar view
Being able to quickly reference what membership or package a client has, as well as the number of unused vouchers they have from the high level would save clicks and alert the front desk of any actions they may need to take with the client (eg. selling a new package, setting next appointment date based on new voucher generating).
1 vote -
Add a button we can check off that would add all cancelled and rescheduled appointments for today as ghost appointments so that we can under
Add a button we can select that will show all cancelled and rescheduled appointments on the day we are on's calendar view so that we can understand openings better and track to make sure clients that cancelled all are rescheduled
1 vote -
Suggested Improvements for the Prebooking System
When prebooking an appointment, it would be helpful if, after selecting a time on the calendar, the view remained on the currently selected date rather than automatically jumping back to today’s date. This would streamline the process and reduce unnecessary navigation.
Additionally, it would be great to have a “Book Client Again” button for guests who want to prebook multiple appointments. This feature should automatically suggest or give the option to book the next appointment based on the same interval (e.g., every 4 or 6 weeks) from the last appointment that was booked.
2 votes -
Open provider schedule for single service when needed
Desired state: NEED to open booking for telehealth ONLY on certain days. Current State: open provider schedule allows all booking to be selected.
2 votes -
2 votes
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Resource calendar able to integrate with Google Calendar
It would be nice for a Resource Schedule on BLVD to be able to integrate with a google calendar, like staff calendars can. Many marketing applications are able to use the google calendar integration for staff, but it would be critical to have the resource calendar built in the integration, as well, to prevent double books on a device.
2 votes -
Apply Offer Codes at time of booking
It would be nice if we could add the offer code at time of booking. Apparently this happens for online purchases with promo codes, but not in-house. In-house it can only be added at checkout which means we need to create a cheat sheet of codes so they can add to notes to remember to apply it at the appointment day, leaving a lot of room for staff mistakes.
1 vote -
keep the day i am currently looking at when switching tabs
I don't know if anyone else is annoyed by the fact that every time I switch tabs from calendar view to front desk view it does not keep me on the day I am currently looking at. Is there a way to opt out of it always showing "Today"?
2 votes -
a "link builder" section that gives you options to generate a booking link for clients
you should be able to create a specific custom link to send to clients to book. for example: create a link to all services with any provider, create a link to all services with a specific provider, create a link for specific services with a specific provider.
2 votes -
allow different provider for add on services
Currently our estheticians do microneedling but need a provider to do the blood draw and prepare the PRP. Currently the front desk has to go through and manually block time for the provider. It would be helpful if the system would allow one provider for the main service and a different provider for the service add on.
2 votes -
Appointment text search
We often place temporary blocks while we are waiting to hear back from clients, and it would be helpful to be able to search for "BLOCK" to see all those instances.
We also do weddings, but on occasion a wedding appointment gets lost in the shuffle. So we would like to be able to search "Wedding" to see all upcoming wedding appointments.
2 votes -
start time restrictions set specific to event, category or staff member
Control over locking start times based on staff, category, or service.
A universal start time can be set for example all appointments are at the top of the hour. However, some of our services are not a full hour long, or others require more setup time and cannot begin at the top of the hour when sharing a resource with daily operations.
It would be great to have a way to have controls over start times that had more adaptability.
1 vote -
show last names on app
show clients' last names when viewing the calendar/schedule on the app.
2 votes -
show last names on app
make clients' last names visible when viewing the calendar/schedule on the app.
2 votes -
Be able to customize schedule based on virtual days/ in person days easily.
We have numerous providers at our practice, and some work from home on random days, it would be extremely helpful if we were able to customize booking based on their availability. For example; if Kady was working from home on Tuesday, client's could not book lab work with Kady on Tuesdays, but the providers who are in-office are able to be booked.
2 votes -
Custom online booking cutoff by service
Allow different services to have unique booking cutoff times (e.g., standard services bookable 1 hour before, but permanent makeup requiring 24 hours). This would give businesses flexibility, prevent last-minute bookings for complex services
1 vote -
additional staff notifications
would love to for staff to receive reminder text or emails of upcoming appts. right now we just receive the initial communication when something is booked but other systems remind you a day before and the day of
1 vote -
Change the clock format
I wanted to share some feedback on the appointment booking interface. The new drop-down style for selecting times is more tedious compared to the previous clock format. The old version, where you could simply click the hour and then the minutes, was much faster and more intuitive—especially when scheduling multiple clients back-to-back. Bringing back the clock format (or at least offering it as an option) would really improve efficiency and make the booking process smoother for stylists on the app.
1 vote -
Add availability on professional app
Add additional availability on professional app. When we see we're booked up for the day, service providers want the ability to add additional availability to accommodate more clients.
Right now, this can only be done via the desktop (Adjust shift)
1 vote -
create a setting to accept appointments
It's helpful to have the option to accept appointments once they're created on the client end. Our previous software had this feature which was extremely helpful with clients booking and us having the ability to accept or decline with an attached message. I'm not sure why this wouldn't already be a feature.
1 vote
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