354 results found
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Have the option on the app for stylist to mark their whole day off if they do not have any clients
The app could have a toggle switch once you click a specific day, and you could click it on and off, to mark your whole day off, if you do not have any clients that day. This would be a lot easier than having to create block off times. Also, make it where stylist can change the times of their work day on the app instead of having to create block off times.
1 vote -
online booking shouldnt allow cc if its not under the clients name
Online booking should require the name on the credit or debit card to match the name on the client’s account. This would help prevent clients from using a spouse’s, partner’s, or another person’s card without proper authorization and reduce potential chargebacks or payment disputes.
2 votes -
3 votes
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multiple stylist at one time when booking
It would be nice in the booking page to just show all stylists and their availability so clients dont select one stylist just to find out they dont have a good time slot for them and have to start their booking over from the beginning. if not all stylist at least allow the client to select multiple stylist they like to sit with so they can view more available time slots
2 votes -
STOP ADDING RESOURCES TO SCREEN DURING BOOKING!!!
Can we PLEASE stop with the resources populating the schedule every time we book an appointment. It's incredibly frustrating and TIME WASTING TO HAVE TO GO DELETE THEM ALL AGAIN, AND AGAIN, AND AGAIN ALL FRICKING DAY LONG!!!!! If I wanted all those columns jumbling up my schedule I would put them there!! UGH!!!!!!!!!!
16 votes -
Allow add-ons to be booked/performed by other team members.
We have several add-on services that can be performed by other members of our team, that would be utilized by clients in online booking if they were available. Having the option to add-on, then select the professional within the add-on would open up more possibilities for the client. For example: Book a haircut with one person, then add a massage, facial, or sauna session (or all three), onto the haircut. It's a major lost opportunity not being able to do this.
2 votes -
Back-to-Back Restriction for Specific Procedure
We have one specific procedure, that shouldn't be scheduled back-to-back for the same person because it is very physically demanding. There must be at least a 1.5-hour break between appointments for this procedure for the same person.
Would it be possible to add a scheduling rule so that, once a person is booked for this specific procedure, she cannot be booked for another appointment for the SAME procedure for 1.5 hours before or after that appointment, while still being available for other procedures during that time?4 votes -
Allow staff/admins to be able to group book
When self booking online, clients are given the option to group book meaning they can book for other clients and an automated note is added stating "guest of [client]." Unfortunately, this is only a self booking option, but I think admin and staff should have the ability to do this as well! Which saves you having to add a referral or put lengthy notes in!
2 votes -
Guardrails for two staff booking an appointment at the same time
This would disallow occurrences where two staff members select the same appointment timeslot and both confirm their booking within the same minute, and the system allowing both bookings to go through for the same timeslot.
2 votes -
Card on file notification at time of booking
A reminder to get a card on file for clients that do not currently have one at the time of booking would be great!
4 votes -
add the option to print, email, or text client's future appointments
We have a large number of clients who request that we print out all of their future appointments when they come in for an appointment. Right now, we have to copy and past all of their appointments into word and print from there. This is the same for emailing appointments. In the client overview there should be an option to print or email.
6 votes -
Automatically apply the cancellation fee based on the policy we already set
I understand that Boulevard allows us to set a 48-hour cancellation deadline and a cancellation fee, but the current workflow does not make operational sense for a medical aesthetics practice.
If a client cancels after the 48-hour cancellation deadline has already passed, the system should be able to automatically apply the cancellation fee based on the policy we already set. Otherwise, the cancellation policy becomes more of a manual reminder than an actual enforceable setting.
The current process creates several issues:
- Clients may still be able to cancel after the cancellation deadline has passed and avoid the fee completely.
- Staff…
2 votes -
3 votes
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Allowing only certain services on certain days for providers that split days
To be able to select certain services for certain days for when a provider wants to split their schedule between service types.
5 votes -
cheaper prescribe
The eprescribe function is so expensive compared to MANY other eprescribe platform. I would like to do it all in one place but the cost is so excessive
2 votes -
Have an icon for active state in Calendar view
there's currently an icon in calendar view for when a patient has arrived, but when they are moved to active state, there's no icon to indicate they're active. It just appears as if they're not in the clinic at all.
6 votes -
Limit the availability of certain appointments per day
It would be very nice to be able to set limits on certain types of appointments. I would like to be able to limit how many of certain types of appointments can be booked in a day.
4 votes -
Show negative week count in month view in addition to the week count forward
Seeing the week count for booking future appointments is very helpful and it would be equally as helpful to have a negative week count for past dates. On a daily basis a client will be booking their next appointment and ask, "How many weeks did I go from my last appointment?" (because we're always gauging if it felt too short or too long of a time frame.)
Wanted to give some context to explain how this would be helpful. I've seen other posts requesting it and it says that it was waitlisted in 2023. Hoping to give this (hopefully) simple…2 votes -
Appointment reminders modified for each service
We would like to create individualized appointment reminders for each service type. The reminder should include the provider’s name and the specific service the client is scheduled for.
Example:
“You have an appointment tomorrow with [Provider Name] for [Service Name].”We would also like the ability to customize and modify the reminder message separately for each appointment type or service.
2 votes -
service deposits
We need the ability to charge a booking fee/service deposit NOT just online but in person booking and over the phone appointment bookings.
6 votes
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