297 results found
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Assign add-on to a different practitioner than who is performing the base service
Sometimes a client is booked for a service with an esthetician that has an add-on but the add-on needs to be performed by a nurse. It would be helpful to assign the add-on to the nurse so they can see it on their schedule. We have just been adding a time block to hold their time.
5 votes -
I suggest adding an "In Service" status to the Front Desk Dashboard to help staff track when providers are with clients and monitor the time
I would like to suggest adding an "In Service" status/category to the Front Desk Dashboard. This feature would allow front desk staff and management to easily track when providers are actively with clients and monitor the amount of time spent in each room or service.
2 votes -
Indicate time as well of appt under history tab and the actual services done upon checkout to be more accurate. Lots of time, services are a
Indicate time as well of appt under history tab and the actual services done upon checkout to be more accurate under history tab. Lots of time, services are added on/changed. The history tab is a better snapshot than having to click into the actual date and viewing order. Also, seeing the last time history helps us schedule out when we are offering future visit times.
3 votes -
2 votes
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an you enable or confirm resource conflict warnings so staff cannot book two appointments using the same resource at the same time?
We use Resource Scheduling to prevent double-booking devices and rooms. Currently, when a selected resource is unavailable, Boulevard automatically assigns the first available resource without notifying the scheduler.
We would like an option to display a warning or confirmation popup when the originally selected resource is unavailable before reassigning the appointment to a different resource.
This would help prevent accidental device and room scheduling conflicts and improve operational awareness for front desk staff.
2 votes -
2 votes
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Notify service provider when client reschedules
I'm posting again as well as voting on the others in hopes that inundation will be the key to finally getting this. I just spent an hour notifying my staff on changes made over the weekend. I'm truly in disbelief that this booking system doesn't do this. It is time consuming and has my stylists regretting leaving Vagaro and Gloss Genius and I'm beginning to feel the same.
6 votes -
Have an icon for active state in Calendar view
there's currently an icon in calendar view for when a patient has arrived, but when they are moved to active state, there's no icon to indicate they're active. It just appears as if they're not in the clinic at all.
5 votes -
Please make the Waitlist more Useful.
Please create a more efficient Waitlist Option, that shows all upcoming Waitlist Clients and not just the Same Days. An easier way to delete passed Waitlist appointments other than going through each one individually would be ideal too!
9 votes -
make certain services bookable on certain days
On other platforms you can assign services to be booked on specific days, aka Tuesday I only take colors & no haircuts. A way to select services for certain days and not others in one schedule.
3 votes -
Waitlist on Autopilot
When a client cancels their hair appointment, this system automatically finds the next client on your waiting list who wants that exact slot, texts them, and books them in — all without you lifting a finger. It means empty chairs get filled, clients who have been waiting get seen sooner, and you never lose money to a last-minute cancellation again.
3 votes -
Limit the availability of certain appointments per day
It would be very nice to be able to set limits on certain types of appointments. I would like to be able to limit how many of certain types of appointments can be booked in a day.
3 votes -
appointment reminders
When we are setting same day appointment reminders for patients, we should be able to set it to two hours out from the appointment and not get locked into picking one singular time for all appointment reminders to go out (ie. 7a, 8a, 9a, etc). It would be more courteous to the patients who have appointments scheduled later in the day.
4 votes -
Ability for Staff to view Client Service History (regardless of Provider) but have the Calendar only show their own appointments
Customer would like the ability to configure permissions that would grant Staff to only see their Calendar/Schedule of upcoming appointments but still be able to see a Client's full history of appointments, regardless of who performed the services.
Currently there is a Permission for Appointments > Everyone's > Summary/Detail. If this is enabled, Staff will be able to view a Client's History of services regardless of which Staff performed that service. However, this also applies to the Calendar/Schedule of upcoming providers and Staff then has a lot of noise to wade through when they just want to see what their…
2 votes -
appointment service change history
It would be great if we could see what services have been changed on an existing appointment
2 votes -
we cannot toggle between two locations in patient appointments
if a patient needs to reschedule across locations, there is no other option than to cancel the existing appointment and create an entire new one. we have two locations and its not possible to just move an appointment from one location to the other.
2 votes -
Business manager should be able to set notifications for ALL bookings, reschedule, and cancelations. I need to know about my staff's sched
Business manager should be able to set notifications for ALL bookings, reschedule, and cancelations. I want to be text notified of all scheduling activity for the business. Not just my own schedule, but all employees.
4 votes -
Be able to print a patients schedule. We long schedule patients out and there is no where to be able to print that or send to a patient
Being able to print a patient's schedule. We long schedule patients out for their treatment and you can't easily print or send an appointment list.
2 votes -
Send text message to employee when their client reschedules
When someone reschedules we never know and get confused when there is a gap on our app schedule, it should send a text message just like it would if someone canceled or booked.
2 votes -
no show
If a client no-shows that should go against their attendance rate. It does not make any sense that if I charge a client a no-show fee it closes their appointment as attended.. That metric is completely obsolete if it is being tracked like this.
4 votes
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