263 results found
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no show
If a client no-shows that should go against their attendance rate. It does not make any sense that if I charge a client a no-show fee it closes their appointment as attended.. That metric is completely obsolete if it is being tracked like this.
4 votes -
addon services after base appointment
Would like for the add on services to be included in the time of the base appointment. Is currently automatically added on after the appointment in which we're having to go in and manually move it.
4 votes -
Add "Client Rescheduled" to cancellation tab
Add the option to select "client rescheduled" when choosing cancellation reasons. Also, when a client does reschedule, it would be great if that was visible in their history.
2 votes -
2 votes
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Hi Boulevard team, I'd like to request a feature that lets providers open availability for only specific services on certain days, rather th
Hi Boulevard team,
I'd like to request a feature that lets providers open availability for only specific services on certain days, rather than opening the full menu of services for every block of time we're working.
Here's my use case. I work in two modes:In-person aesthetic days, where I provide injectables and other in-office aesthetic services.
Telehealth days, where I exclusively provide functional medicine consultations and discovery calls, and cannot offer any aesthetic treatments.Right now, when I open availability on a telehealth day, the system allows clients to book any service I offer — including aesthetic treatments I…
2 votes -
appointment notification emails for all provider bookings to main office email
with AR, there was a way where the office email was sent an email anytime a patient booked, rescheduled or cancelled an appointment so the front office staff/owners can see who is booking with providers, etc. not just sending an email to that provider only. I don't want to constantly search a provider schedule or search patients to find out their booking history.
2 votes -
Pro App: Drag appointments around the calendar to reschedule
It would be great to be able to shift appointments across the calendar (to change date, time, and/or service provider) but just clicking and holding onto it and moving it around.
Having to open it up to change the edit appointment fields doesn't feel as intuitive for an app.13 votes -
Provide an option when creating a time block to utilize start time and end time, in addition to, or instead of, the duration of the block.
Provide an option when creating a time block to utilize start time and end time, in addition to, or instead of, the duration of the block.
2 votes -
Appointment type limits
We would like the option to only offer a certain number of a specific appointment type each day. Example: We only really have the staff and space to accommodate 4 new patients per day. If we could make it so that only so many of the new patient appointments are available online, that would help us tremendously
2 votes -
Make internal appointment notes viewable when hovering over the appointment on the schedule :)
Viewable appointment notes
3 votes -
Price Increases automatically updating scheduled appointments
Every year we update service prices to go into effect on Jan 1. However, we book standing appointments for the new year prior to the increase. The prices should automatically update and apply to any future appointments.
4 votes -
Conflict alerts with standing appointments.
When scheduling a standing appointment for the year, we NEED to be able to preview the dates that are being booked. At the very least, there should be an alert for a conflict on any given day. Right now any standign appointment made will book on a holiday/day the business is closed/stylist isnt working or it will just book at the same time as an existing appointment.
4 votes -
Please send me a notification every time a service providers schedule is blocked.
My service providers have the ability to block themselves in case of emergencies or things that come up. It would be ideal to be able to monitor how often this is occurring to keep track of this.
3 votes -
Make appointment notes visible on the calendar
With our old software, we could see notes associated with the appointment, so we could get key reminders at a glance. That would be so helpful to us!
3 votes -
Internal way of grouping appointments
Right now there is not a way to group appointments when they are booked internally. When clients schedule online and are having people join them that appears but if the appointment is scheduled internally there is no way to group them.
3 votes -
Valid credit card for all clients when scheduling
We have had several clients schedule without a valid credit card on file and they no show. I just recently found out that if the client already has their name and info in BLVD from another spa that they are not required to input info. This is big issue since we have had 5 clients no show with no way to charge them.
3 votes -
Resource Only Services
We have a sauna and cold plunge, which does not require a provider but does only fit 6 people. Being able to configure resource only services would be great for this, but currently all services require a staff member to book
2 votes -
12 week jump rebook button
4/6/8/12 week button We need 12week rebooking button for Neurotoxin patients that need rebooking. Please and thank you
2 votes -
make certain services bookable on certain days
On other platforms you can assign services to be booked on specific days, aka Tuesday I only take colors & no haircuts. A way to select services for certain days and not others in one schedule.
2 votes -
Business manager should be able to set notifications for ALL bookings, reschedule, and cancelations. I need to know about my staff's sched
Business manager should be able to set notifications for ALL bookings, reschedule, and cancelations. I want to be text notified of all scheduling activity for the business. Not just my own schedule, but all employees.
3 votes
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