380 results found
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Add-On integrated into the appointment vs. another 15 minute spot
It would be great if add-on's could be shown on the appointment it's attached to vs. adding an extra 15 mins on the schedule. Even when the add on is marked as no extra time, it still blocks the next 15 mins on the schedule. An icon like a + or something to that effect is all that's needed.
2 votes -
Ability to suppress an email notification to the client when a package of vouchers is applied to their client profile.
This access would allow the business to load a free package or other items onto a client profile via an online sale, without triggering a notification to the client.
1 vote -
reoccuring appointments need to be able to be adjusted to accomodate a booking for the third saturday or fourth friday
Make it where we can book reoccuring appointments on every third thursday of the month for example not just every four weeks.
1 vote -
Block Promo on rescheduling
Customers who book an appointment using a promo code under valid circumstances, are able to reschedule to another day outside of the parameters of the promo and it's still showing up as valid.
The Idea: Anytime someone reshcedules to a timeframe that is not within the guidelines of the set parameters of that promo offer are notified during rescheduling that the code is NOT offered during that time.
2 votes -
Display package and/or membership information on the appointment card in Front Desk and Calendar view
Being able to quickly reference what membership or package a client has, as well as the number of unused vouchers they have from the high level would save clicks and alert the front desk of any actions they may need to take with the client (eg. selling a new package, setting next appointment date based on new voucher generating).
1 vote -
Add a button we can check off that would add all cancelled and rescheduled appointments for today as ghost appointments so that we can under
Add a button we can select that will show all cancelled and rescheduled appointments on the day we are on's calendar view so that we can understand openings better and track to make sure clients that cancelled all are rescheduled
1 vote -
Make negative balances more obvious when booking!
It would be super helpful to have an alert by a client's name if they have a negative account balance.
2 votes -
Moving a prepaid treatment
When a client pre-pays but then (Days later) requests to reschedule to a different day and provider, We need to be able to remove the original booking. Voiding the ticket still leaves the original apt on the schedule blocking online bookings and new clients from scheduling. Please assist
2 votes -
2 votes
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Apply Offer Codes at time of booking
It would be nice if we could add the offer code at time of booking. Apparently this happens for online purchases with promo codes, but not in-house. In-house it can only be added at checkout which means we need to create a cheat sheet of codes so they can add to notes to remember to apply it at the appointment day, leaving a lot of room for staff mistakes.
1 vote -
keep the day i am currently looking at when switching tabs
I don't know if anyone else is annoyed by the fact that every time I switch tabs from calendar view to front desk view it does not keep me on the day I am currently looking at. Is there a way to opt out of it always showing "Today"?
2 votes -
a "link builder" section that gives you options to generate a booking link for clients
you should be able to create a specific custom link to send to clients to book. for example: create a link to all services with any provider, create a link to all services with a specific provider, create a link for specific services with a specific provider.
2 votes -
allow different provider for add on services
Currently our estheticians do microneedling but need a provider to do the blood draw and prepare the PRP. Currently the front desk has to go through and manually block time for the provider. It would be helpful if the system would allow one provider for the main service and a different provider for the service add on.
2 votes -
Appointment text search
We often place temporary blocks while we are waiting to hear back from clients, and it would be helpful to be able to search for "BLOCK" to see all those instances.
We also do weddings, but on occasion a wedding appointment gets lost in the shuffle. So we would like to be able to search "Wedding" to see all upcoming wedding appointments.
2 votes -
start time restrictions set specific to event, category or staff member
Control over locking start times based on staff, category, or service.
A universal start time can be set for example all appointments are at the top of the hour. However, some of our services are not a full hour long, or others require more setup time and cannot begin at the top of the hour when sharing a resource with daily operations.
It would be great to have a way to have controls over start times that had more adaptability.
1 vote -
show last names on app
show clients' last names when viewing the calendar/schedule on the app.
2 votes -
show last names on app
make clients' last names visible when viewing the calendar/schedule on the app.
2 votes -
Custom online booking cutoff by service
Allow different services to have unique booking cutoff times (e.g., standard services bookable 1 hour before, but permanent makeup requiring 24 hours). This would give businesses flexibility, prevent last-minute bookings for complex services
1 vote -
additional staff notifications
would love to for staff to receive reminder text or emails of upcoming appts. right now we just receive the initial communication when something is booked but other systems remind you a day before and the day of
1 vote -
Change the clock format
I wanted to share some feedback on the appointment booking interface. The new drop-down style for selecting times is more tedious compared to the previous clock format. The old version, where you could simply click the hour and then the minutes, was much faster and more intuitive—especially when scheduling multiple clients back-to-back. Bringing back the clock format (or at least offering it as an option) would really improve efficiency and make the booking process smoother for stylists on the app.
1 vote
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