380 results found
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2 votes
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Appointment Linking
We need a way to link or combine separate parts of appointments. Clients will move things around and/or combine appointments. Having to delete appointments and completely rebook them, just to combine with something else on a different day is time wasting.
5 votes -
Ability to move appts from one location to another
Ability to reschedule or change an appointment's location without having to cancel and rebook.
3 votes -
make the desk top website more accessible for booking appointments.
make the desk top website more accessible for booking appointments and blocking times using an ipad or iphone. I am a manager and need access to everyone's schedule not just mine as I am not a provider.
2 votes -
Schedule in order
I would like an option to make it where they have to book in order for certain days. i.e. on Saturdays we are only here in the morning, never fails I have someone take that very last spot. Also on holidays where we are short days.
2 votes -
Group booking should have the option to only show appointments that are available at the same time.
Most clients do not realize when they are given a staggered time. Even when they do realize, they're unhappy that they were shown a specific time that isn't available for both appointments.
"Group Booking" is understood by 99.9% off people as a group of people coming together, not a group of people waiting in the lobby for 3 hours while the other people in the group receive a service.
4 votes -
Standing appointment
When creating a repeating or standing appointment, it would be extremely helpful if the system displayed a preview list of all the upcoming dates that will be scheduled.
I’ve used another scheduling software that included this feature, and it made a big difference in preventing conflicts. Being able to see all future appointment dates in advance allows you to immediately spot if any fall on holidays or planned vacations. You could then easily adjust the frequency, modify a single appointment, or set an earlier end date before finalizing — instead of having to go back later and make multiple edits.
3 votes -
Creating a Notification to alert clients they are late to their appointment
Hoping to have a notification created to where clients are getting notified if they're late or if their appointment time has passed. For example; If a client had an appointment at 10am, they get a notification at 10:05 they are late or 10:10 that they're appointment has passed our grace period. I feel like this would be one more point of contact in efforts to support our late or cancellation policy and prevent clients from saying they didn't know they had an appointment or didn't think they were late.
4 votes -
Allow charging of late fees without inputting billing zip
Stop requiring the input of a billing zip code to charge late fees. Some clients, especially new ones, dont fill out their intake paperwork for whatever reason. This leaves the clinic unable to charge late fees without their billing zip code.
Also, there should be a toggle to charge JUST the late fee without including tax. I want to charge $100 flat rate. In order to do so, i have to charge $92.38 to make up for the tax to get the flat rate of $100.
2 votes -
schedule and appointment time
it would be really nice if i could change my schedule from my phone and i could change the amount of time a appointment is after i cashed them out
4 votes -
add service to a receipt without needing to create an appointment
Be able to check out a service to redeem a voucher which was previously entered incorrectly without having to create an appointment. For accounting purposes, it is better to handle it this way than to just VOID a voucher bc there is no tracking rhyme or reason on why vouchers were adjusted.
OR
Create a required reason for a voucher adjustment which can be seen when auditing a client's account.
For example, you don't currently offer package swaps. A work around is to zero out the cost of the service and then redeem the correct number of services from the…
1 vote -
Resource Calendar toggle
We would like an option to toggle the calendar view for resources. Currently, if no resources are selected in the Calendar view and you select an applicable service - a resource is then added back to the calendar view.
We would like a toggle to keep resources unselected.
3 votes -
Do not include tech Names in reminder emails/text for “Anyone” bookings
When a client selects “Anyone” instead of a specific technician, it means they agree to be seen by any available technician as part of our rotation system. In this case, technician names should not appear in reminder texts or emails. Including a technician’s name can create the expectation that the client will be seen by that specific technician, which can disrupt rotation fairness and scheduling flow.
1 vote -
Online Booking for friends
Clients are booking appointments for their friends. A friends name and phone number NEEDS to be required. This should not be optional! We need to contact the client and we have advanced paperwork. This creating a mess in our system!! Please require and name and phone number. AND dont allow clients to change their profile name to a friends... this is also creating a mess of accounts.
2 votes -
2 votes
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Create a fragrance specialist category for stylists!
Fragrance specialist should not be lumped under "Beauty Stylists". It's a misnomer and causes confusion!
1 vote -
Allow the stylist to manage the CONFIRMATION of a self-booked appointment.
Allow the Stylist the opportunity to review the details of a self-booked appointment BEFORE the appt. is automatically CONFIRMED and communication sent to the customer!
1 vote -
Need a way to apply a Time Block at BEGINNING of service scheduled for NUMBING for certain services provided
We need an auto Time Block at beginning of appt for NUMBING for certain services provided (filler, microneedling, etc.)
Currently what is offered for time blocking with each appt is: Processing Time (a block of time at the END of the service when a client is busy, but the staff can attend other clients.), Finishing Time (a block of time at the END of a service and any processing or transition time when both the client and the staff are busy.), and Transition Time (a block of time AFTER the service is performed during which the staff member is unavailable.…3 votes -
Waitlist filtering by individual stylist
Allowing individual stylists to see only the clients on their waiting list and not the salon as a whole, would allow them to focus on getting those clients scheduled. It also allows them to retain clients as well as opportunity to add to their book.
1 vote -
Appointment confirmation Emails
Please allow businesses to personalize their own appointment confirmation emails to include any information that needs to be added for the most successful outcome that is unique to their practice needs.
2 votes
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