292 results found
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Do not prompt for a card on bookings if card is on file
Right now, all of our members have cards on file. But when they book online, there is no option to let them book without asking for a card again. It is redundant and a point of very loud frustration from our members. Can you give us the option to turn off the credit card required for online booking when they have a card on file already?
3 votes -
AI receptionist abilities
Have the AI receptionist section give us the ability to change the outgoing message. The message is too generic. Clients are expecting callbacks while salon is closed for vacation but they think salons are being unprofessional. The ability to choose a reasoning, even if it’s a Dropbox of choices, would be great. Giving the website or link for online booking would help direct new clients to booking.
2 votes -
2 votes
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Edit Client Reminders
My suggestion is that all appts can have different reminders such as lash lifts and tints, reminding them to take out their contacts before
2 votes -
Let us include a picture of products for online sales.
It would be nice to include a picture of our products that can be used for online sales.
2 votes -
Deposit
Need to be able to collect a deposit without having to manually remove the pricing of the service (as the deposit price) to be applied on check out. The process right now to be able to collect a deposit is very complicated and take too many steps for our front desk to quickly check-out. It is also up to the front desk to remember to change the price of the service that was booked online at checkout, if not changed, it will charge them again.
3 votes -
Integrate with classpass
Integrate with classpass
3 votes -
Buy now pay later
I know that the Buy Now, Pay Later option just launched today. I would suggest that clients could have the ability to use this option directly on the online booking platform without having to physically come in to the studio. From what I have gathered, it is currently only available through Duo.
I have a lot of clients who purchase packages and this would be very convenient if they were able to use the BNPL option to secure their package online without having to come in to the studio.
Thank you!
3 votes -
adding options to referral program
I would love if there was a way for the client being referred to receive something other than a $ or % off. If we could tie a voucher for a specific service to the client being referred, that would be amazing!
7 votes -
Minimum Spend Requirement for Online Booking
Add a requirement to patients booking with a certain provider in terms of $ amount
2 votes -
view forms in client portal
we have patients who request their signed copies of medical history intake, consent forms, etc and it's a pain to print them all since the formatting never fits regular paper (a different issue in general). if they could view their own signed consents and forms that would be ideal
2 votes -
block guests from online booking services with two different stylists in the same appointment
We need to be able to block guests from online booking services with two different stylists in the same appointment. For example, cut with Jane at noon, Root Touch up with John at 1pm
3 votes -
Please add a way to allow technicians to only allow returning guests to them for online booking
Allow technicians to turn off online booking for new guests but make it available for current guests. That way new guests don't even see the technician as an option when booking online. it also allows current guests to book online if their technician isn't taking new guests.
4 votes -
Adding a prominent "Return to Business Website" button or link within the booking flow.
Currently, when a client clicks "Book Now" on a business's website, they're taken to the separate Boulevard booking page. Once they're there, it's not easy to get back to the business's website if they want to browse services, read about staff, check policies, purchase products, or find other information. This creates a disconnected experience.
It would be great if Boulevard could offer an option for businesses to keep the booking experience more integrated with their website. Some ideas include:
Opening the booking page in a new tab so the business website stays open.
Adding a prominent "Return to Business Website"…2 votes -
Booking an add on with a different staff member other than the base treatment
Would love to offer a complimentary skin consultation add-on with our estheticians when a client books an injectable treatment. Right now this is not possible. Would be a great way to cross promote treatments.
8 votes -
Gift Cards need to be visible in the client portal
PLEASE ADD GIFT CARDS TO THE CLIENT PORTAL!!! Everyone wants to see their gift card balance in their portal. It is a waste of our time to have a discussion with every client wondering where their gift cards are.
3 votes -
Boulevard should be integrated with Quest labs.
Hello, I think Boulevard should be integrated with Quest labs. This would allow me as a healthcare provider order, receive and review clients labs with them in office. It will also allow the clients to see and review their own labs.
2 votes -
online booking
Create a drop down menu for everyone associated with that phone number. Client can choose whom they are booking an appointment for. Especially children that they don't want to create an account for.
2 votes -
Allow us to set a flat fee for online booking deposit rather than making custom percentage of each service.
There should be a way to collect a flat fee at time of online booking, rather than having to manually enter a % of the list price. If I want to collect a $50 deposit for all my services, I shouldn't have to figure out what % 50$ is for each of my services.
2 votes -
UPDATE BOOKING WIDGET
I just had another client come in and have to book in person because he couldn't figure out how to get a service out of the cart with the booking widget. People don't know to hit the service to get the button to remove the service. Also, the back arrow on the widget is sooooo small and in an area that people aren't looking. Please make it big and put in a spot where people can see it. PLEASE, please, please... update the booking widget! I would have lost that client if he didn't come in to book his appointment.…
7 votes
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