259 results found
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Is there a way to a category within a category? So like one big category and then sub categories?
category within a category, So like one big category and then sub categories. Example: Click injectables > Click Filler (or tox) > then shows lip filler, cheek filler, etc.
6 votes -
Brand Awareness
Boulevard has MUCH to be desired in terms of client (the business/practice using boulevard) brand awareness. Our business spend a lot of money on marketing and setting ourselves apart from the rest. I am unsure why there are not more personalization options available to the clients who are supporting boulevard. The current options available are even less than what square merchant processer offers.
My booking overlay appears to be out of the stone age.
I am not able to customize the confirmation email, including links in that confirmation email or communicate with patients using our brand tone of voice through…
12 votes -
Ability to confirm a credit card has been captured for online bookings.
We need a way to verify a credit card has been captured for online bookings before the actual appointment.
4 votes -
block guests from online booking services with two different stylists in the same appointment
We need to be able to block guests from online booking services with two different stylists in the same appointment. For example, cut with Jane at noon, Root Touch up with John at 1pm
3 votes -
Please add a way to allow technicians to only allow returning guests to them for online booking
Allow technicians to turn off online booking for new guests but make it available for current guests. That way new guests don't even see the technician as an option when booking online. it also allows current guests to book online if their technician isn't taking new guests.
4 votes -
Booking an add on with a different staff member other than the base treatment
Would love to offer a complimentary skin consultation add-on with our estheticians when a client books an injectable treatment. Right now this is not possible. Would be a great way to cross promote treatments.
8 votes -
require a photo at booking and show the photo automatically in the booking alert
By requiring clients to submit photos of the area they desire us to work on, we are able to save clients and providers time and frustration by weeding out poor candidates before they come to their appointment. Photo submissions are already a feature--but providers are not notified and the photos are difficult to access from a workflow perspective. This will make it quick and easy to clients and providers alike. Saving time, frustration and reducing lost revenue from clients booking time slots they should not.
2 votes -
Patients need to still be able to access their forms after they have completed them. They should be able to go back and click on the form
Patients need to still be able to access their forms after they have completed them. They should be able to go back and click on the form and re-read them. Especially the consents and pre and post treatment information forms. This is important for them to have access to before and after treatment!
2 votes -
add ons
I would really like for massage clients to be able to add on a sauna or sauna clients to be able to add on a massage. We have a lot of services that can be grouped together but are not performed by the same practitioner. It would be nice to be able to suggest add ons for specific services and allow different providers to perform the add ons
5 votes -
membership renewal
When a membership is paused and scheduled to resume, clients should receive an automated email reminder 24–48 hours before the charge date.
This would help prevent unexpected charges, reduce support issues/refund requests, and improve overall customer experience.
Ideally, the reminder would include the membership details, resume date, and a link to manage or modify the membership.
6 votes -
Filter new clients from online booking for specific providers
I would love to be able to funnel new clients to my other providers without blocking online booking for my current clients. I've been using manual blocks on my schedule to fill other therapist's shifts before my own, but this prevents my current clients from being able to reschedule when using online booking.
A simple "accepting new clients" toggle on the staff profile would be a great addition. it would allow current clients to reschedule and view all of my ability while still filtering new clients to other therapists.
2 votes -
adding options to referral program
I would love if there was a way for the client being referred to receive something other than a $ or % off. If we could tie a voucher for a specific service to the client being referred, that would be amazing!
6 votes -
AI Receptionist answers after # of rings
Ability to have Beau enabled during business hours but not answer until after X number of rings. This would allow a business's staff to answer first, and have Beau as a fallback answerer.
2 votes -
Ability to assign or add a note to AI Receptionist calls
Businesses would like the ability to designate specific staff members for follow up actions following Beau's calls.
2 votes -
Make cart editing easier in online booking
Agreed, i have so many clients calling because they said they have to many things in their cart and are unable to delete it. Please make the menu a little less confusion
24 votes -
card confirmation
Would love if clients call to book, to have them prompted with a booking confirmation link to put a card on file. We don't love having to ask brand new clients to provide card details over the phone, to ensure a card on file for no shows or late cancellations. Having this be automated would be perfect for both staff and client experience!
3 votes -
Client Profile Credit Card Update
If a client wants to update their credit card, they cannot update it without booking a new appointment.
Would love an option where the client can add a new credit card on their own and a make it so there must be 1 card on file at all times. (Cannot delete original card without uploading new one)
3 votes -
Website chatbot for patients
A website bot for patients to ask questions about services and booking
2 votes -
add a feature that client can check the balance of their gift card.
Add a feature that the clients can check the balance of their gift card.
20 votes -
Ability to send and manage labs
This would allow clinical businesses to order lab tests for their patients and review their results within their dashboard. Ideally, they would also be able to trigger reminders and set follow up labs too.
2 votes
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