292 results found
-
Add individual booking widget link for each individual service provider
Need to provide a link for each individual stylist that takes clients directly to their services only.
1 vote -
Printable client itinerary
Printable client itinerary with date and time
1 vote -
remove service prices from booking link
when booking via an online booking link, do not show the prices of the services online.
7 votes -
rating
There should be a better way to view ratings for all locations without having to switch the location in the dashboard - a report or summary would be ideal.
1 vote -
Allow editing of appointment times that are sent to clients
Clients are confused when their 60 minute massage appointment says it will be 75 minutes long (due to time to get into room, change, get up and out, etc..). It would be great if we could edit the time that is shown on appointment confirmations so they are not confused!
2 votes -
option to arrange the client facing order of memberships
option to arrange the client facing order of memberships
2 votes -
Membership balance!!
Patients really should be able to see their balance. Number one complaint we receive from patients, almost on the daily.
6 votes -
Have the ability to sell a "Spa Day" package online
If we sell a Spa Day package which includes a hydrotherapy session, a massage, and a facial - have the ability to sell and then book online! With a seamless experience.
6 votes -
Incentivize client to opt in to marketing
We want to reward clients for opting in- a great feature would be able to give a discount or account credit automatically if they opt in
1 vote -
Client Portal Needs Updated
We need to give patients more options of seeing results on their patient portal such as being able to review their labs.
5 votes -
Customer credit visibility
Customers should be able to see how many available credits they have in their account when they log in to view their profile online. Customers are constantly calling to ask us how much they have.
3 votes -
Increase # of Purchase Amounts for Gift Cards
Ability to enter more than 5 gift card purchase amounts for online purchase.
4 votes -
Receipts / Cost of Packages on a Booking
Don't include costs of packages on a booking or receipt. It is confusing to clients. They know they already bought a package and to see the "value" of their service is confusing because they think they are getting charged again. We just on-boarded and I am being bombarded with nasty emails from clients to confirm they were not charged again.
2 votes -
when you change an appointment type , the system should update any resources attached
When you change an appointment type , the system should update any resources attached.
The appointment stays linked to the resources associated with the other appointment type. This can cause double booking of a device.3 votes -
Clients creating new profiles when they online book, but are already a current client
Clients are creating New Profiles or New Accounts when they online book instead of using their current accounts already in the system. There should be an alert when they enter their phone number OR email that an account ALREADY EXSITS with that information. Clients will make a new account and then we have to find their existing one at their appointment and merge, which doesn't always get done and is frustrating. Phone numbers should only be allowed to be on ONE ACCOUNT!
2 votes -
Certain providers for new clients when booking
only have certain provider's able to get the new client booking online.
1 vote -
omit staff availability depending on client preferences
It would be helpful to omit available openings with certain staff for clients who do not prefer to see them, where they don't need to request a specific provider and can select first available without worrying about being booked with staff they do not wish to see.
1 vote -
Unique booking overlay to improve SEO
Boulevard administration - is there any update on this topic? Asking as general question as I have tried on several occassions to find out who the adminstration is here at boulevard that would be responsible for this feature being implemented and prioritized? Boulevard itself has a "pretty" online presence both on desktop and phone. They are their own colors, words, vibe, feel, etc... I am wondering how come you do not expect to offer that same package to the clients who pay you on a monthly basis? Wondering why this concern is not taken more seriously on the administration end?…
2 votes -
EDIT/MANAGE THE ORDER OF PACKAGES
Rearrange the order of packages for online sales
1 vote -
Spanish
To optimize our client experience, we should add the option of Spanish to our online booking, app, and website (descriptions of facials + services). This would be beneficial not only to Spanish speaking clients but also the overall accessibility of the company
6 votes
- Don't see your idea?