132 results found
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birthdate
Make the patient's birthdate part of the patient's profile that comes up on the mobile app.
1 vote -
waitlist
We would love an easier way to add a client to multiple dates on the waitlist instead of having to individually enter multiple dates. Example Jane Doe wants to see Elena any day through the week in August.
2 votes -
Pop-Up Alerts for Critical Patient Notes
It would be really helpful if sticky notes or chart alerts could pop up automatically when opening a patient profile or appointment.
For example, if a patient has an important note like “Allergic to numbing cream”, “Patient frequently passes out" or “Red flag patient”, it would be ideal for that information to appear immediately rather than relying solely on tags or digging into the patient record.
Tags are great for categorization, but pop-up notes would ensure that urgent or safety-related information is seen right away by anyone working with that patient.
14 votes -
DOB easily visible on patient chart
I want the date of birth clearly visible on the patient profile, ideally besides their name so I know clearly what age profile I am working with
1 vote -
Tags in the Client List
Franchisees would like the ability to see a client's tag when viewing clients in the Clients tab (without having to search/filter by tag). They want tags to show after they search for a client so they can quickly choose the correct parent or child account based on relevant tags.
2 votes -
Ability to print client notes
Salon businesses utilize the Client Notes to store color formulas. Having the ability to print these would allow their colorists to print the formulas, take them to the back color bar and prep the necessary materials for their color appointments.
1 vote -
It would be very helpful to have a patient demographic screen in the App
It would be great to have a place in the app where all of the patient's data was visible in one place, including Name, DOB (and current calculated age), address, contact information. It's in the desktop version, but not the app.
4 votes -
Filter By City
It would be helpful to be able to filter a client audience by City. We are looking into areas for expansion and having the ability to see how many of our clients already live in that area can be crucial to decision making.
1 vote -
Client Profile Critical Info (Medications, Allergies, Cautions) Easily Viewed and Edited
After Entering their Allergies and Medications their client profile, Medications and Allergies should be more importantly displayed AND be able to be editied by provider or in the portal by the client.
I know I change my supplements all the time, a lot of our clients do the same. It would be nice to have a mediations list and history of edits to look at when evaluating their health and skin.
Allergies need to be taken more seriously than a small tab in the notes section. They are easily overlooked right now. I would love to see them with their…6 votes -
Demographic update - Need preferred name and MRN
Demographic info for clients/patients needs to have area for First, Middle (not req), and Last names. Also a place for a Preferred name.
Patients should also be assigned a record number that can be used as an MRN with other vendors such as my pathologist and LabCorp.
1 vote -
Have a sticky note on the overview, that stays upfront, for things like allergies and other patient specific preferences/nuances]
Have a sticky note on the overview, that stays upfront, for things like allergies and other patient specific preferences/nuances]
2 votes -
Assign and prompt a client to fill out forms from their profile
It would be nice to pull up an upcoming client and assign them forms. Also to be able to prompt them to fill out the forms by (ReSend) Forms.
1 vote -
filter the clients that have seen x provider ONLY
I need to filter to see clients that have ONLY seen X Provider. Many clients in my business will see whatever stylist is available. If a stylist leaves I would like to be able to hand them a client list of clients that have only seen them. Need this asap!!!
1 vote -
Additional Status Options under the History tab in the client profile
Additional status options to choose from under the History tab within the client profile.
1 vote -
waitlisted for services in the client profile
A section in the client profile to say if they are waitlisted for services or not and a waitlist button inside their profile, similar to the booking button
2 votes -
Client search should allow a wildcard search for phone number
The client search bar should locate the client list by any part of the phone number, ie by searching the last 4 digits of a phone number.
Having to start with area code + prefix is far slower as salon locations are regional, thus the majority of clients share common area code + prefix.
Searching via last 4 digits and confirming visually from the list should be possible and preferred.Searching gmail.com works for email, why not phone numbers?
2 votes -
see vouchers and account credit to app
It would be nice to have the ability to see the number of vouchers or account credits a client has on the app. I take phone calls to book appointments 24/7 and not always near a computer to view that info if a client asks how many more vouchers and how much credit they still have on their account.
1 vote -
Reducing duplicates by requiring both email and phone number
Reducing duplicates by requiring both email and phone number for online booking. People use different email addresses (work email or personal) to book online. If a person uses an email address that's not been used before it will create a new client ID. Online booking should require both email and phone number, this way the phone number would still match an account in the database and not create a new client ID.
3 votes -
Automatically Link online gift card purchases to recipient's wallet
If a client already has a profile, it would be great if gift cards purchased for them online were automatically linked to their wallet.
1 vote -
tags
The tags are nice, but they are not visible until you click into the patients actual profile. It would be nice if the tag populated on the schedule, so it is obvious at a glance. Additionally, you cannot see a tag on the main client view/dashboard --you have to filter out by tags. Would be nice to see them there as well.
4 votes
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