132 results found
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Option to have multiple emails as the Contact Email for the Location
Would like to have the option to have multiple emails in place for the location email this way, the emails in places can receive appointment cancellation emails. Allowing for additional clarity for multiple users of the business.
1 vote -
1 vote
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The product management page for inventory management needs to have a customizable view
The product management page for inventory management needs to have a customizable view
6 votes -
May we please have a tax exempt button at checkout and a report pull to quickly account for tax exempt purchases? Thank you!
May we please have a tax exempt button at checkout and a report pull to quickly account for tax exempt purchases? Thank you1
1 vote -
More granular permissions when "business manager" is toggled on.
We don't want everyone with that access to be able to edit permission groups, that should have it's own toggle.
4 votes -
Additional SSO Options
We would like compatibility with other identity providers (IdP) other than Okta for Single Sign On (SSO) capabilities.
The use case would be for businesses that wish to streamline employee access to respective applications and systems. For example, in addition to Boulevard I use Microsoft 365/Entra ID and rippling for authentication. It would be nice to have everything connect to this IdP or Okta.
It would also be great in having SCIM in conjunction with SSO for automation of user provisioning and offboarding would be greatly beneficial as well.
1 vote -
Scheduling Rules per Service Type
Ideally, there could be scheduling rules for service types, which are set based on dependency of prep time.
1 vote -
Businesses should be able to customize the note on the top of the receipt email that is sent to clients.
It's actually insane that Boulevard doesn't allow us to customize the Receipt Note at the TOP of the receipt. It only allows us to customize a note that is buried at the bottom. We don't want to say "thank you for your business," because we have a much more dynamic and relaxed relationship with our clients. We have had to resort to using an outside software program to allow us to send a thank you email in our own tone instead of using the thing we pay for already. Please do better!
2 votes -
Individual Form Sending & Client Acknowledgements
I would appreciate clarification on why forms cannot be sent to clients individually. Having this capability would be extremely helpful for agreements, permissions, incident acknowledgements, and other time-sensitive or service-specific documentation. The ability to send, track, and confirm acknowledgment of forms on an individual basis would greatly support personalized services, compliance, and proper client communication.
1 vote -
feature for staff to request off on schedule: allowing others to pick up shift!
create a feature that offers staff to request time off on their schedule. Other staff can 'pick it up' and it automatically adjusts!
2 votes -
1 vote
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Workflow inefficiencies created by Boulevard Platform
One of the biggest issues with this practice management platform is the lack of operational workflows truly aimed at improving each practice's management of their business.
We need to be able to have unique customizations directly through boulevard as we are not paying to utilize BLVD as a merchant processor but rather for our practice operational needs and medical records. Not giving us an option to create a unique experience that fits our brand is disheartening to say the least.
The amount of work arounds we have had to create and the amount of money spent on outside apps to…
1 vote -
Client Customization
Wondering if there have been any updates on this request? Again would like to convey the importance of this as it is essential to our brand and our ongoing willingness to continue to be patient with boulevard. I am not sure if the reason boulevard cannot do this is because of the fact that it wants to control how patients are being navigated with communications through boulevard to only optimize boulevard and its search engine optimization?
But again from a practice who has a marketing team boulevard has contributed to the downgrading compared to the service we came from "Patient…
1 vote -
disable cancellation
Disabling the cancellation setting and having them contact the salon to reschedule or cancel. Ive never had so many cancellations until I moved to this platform. I haaaate it!
2 votes -
Permission Group Suggestion: "schedule overview only" permission
There isn't a way to give staff schedule visibility without also providing access to client information through appointment details. Even when only "View Availability" is selected, even though the staff member can't see the clients' name on the calendar, they can click on "Schedule", "Cancellations", and "Waitlist" and gain access to client info.
We need a way to be able to limit the staff from viewing any and all client data and only see the providers' calendars have appointments scheduled.
Since the permissions work as a package, when we enable "View all appointments" to see the schedule, staff can click…
1 vote -
allow businesses to personalize their appointment confirmation emails to include any information that needs to be added for the most success
Please allow businesses to personalize their own appointment confirmation emails to include any information that needs to be added for the most successful outcome that is unique to their practice needs.
2 votes -
Client Notes visibility for Admins only
The admin team can communicate privately within the platform, ensuring these messages remain hidden from the service providers.
1 vote -
Location Organizer: Location Groups in location dropdown
It would be helpful for location groups to be surfaced in the dropdown menu for easy navigation as another option apart from the search function!
2 votes -
bookable online setting at business level
When a new service is created we would like a setting on the business level access to disable online booking for all locations rather than having to go through each individual location to turn off. This is time consuming and need the option of setting this overall for the business.
4 votes -
Multiple schedule availability
I have an 8 hour schedule. I want to have custom slots available. For example, 12-2, 3-5, and 7-8pm. Unfortunately, the only work around is by using resources and having one set of time be from open to close 12-8, and the other to be from 12-4 without adding any additional customization.
1 vote
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