Booking first time clients
There is a problem with one of the new rollout features, the appointment scheduling window. The system should prevent the select time button on the schedule from being pressed more than once. There is a delay now, since the new feature is searching the entire database for the client. The new feature was intended to solve the problem of multiple profiles, but it created a bigger issue. Since there is no indication that the system is searching the database, people repeatedly hit the button, creating multiple booking instances. An option would be to show an indicator that something is happening, "searching for the client". We already have the new client button, so I am not sure why this new feature was required. As a SAS engineer, I see this as software bloat. The multiple profiles issue is based on the online booking login issues. This is not typically an issue with the in-spa new client booking windows. When it's busy, it creates a mess. This should be fixed or rolled back.