You go to a working newer medspa and work 2 weeks with a software engineer to see what is actually functional and non working
Shadow me and staff for efficacy and flow ideas
2
votes
Kristie Geiges
shared this idea
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Ben Stevens
commented
I have said this for years. I feel like there is a disconnect between the engineers and the users, and the product team is just not making the connection.
I think lots of the engineers would be shocked to see some of the things we use as workarounds or the pain points because they just don't use the software.