Wondering if there have been any updates on this request? Again would like to convey the importance of this as it is essential to our brand and our ongoing willingness to continue to be patient with boulevard. I am not sure if the reason boulevard cannot do this is because of the fact that it wants to control how patients are being navigated with communications through boulevard to only optimize boulevard and its search engine optimization?

But again from a practice who has a marketing team boulevard has contributed to the downgrading compared to the service we came from "Patient Now." I would hope boulevard takes these requests seriously and acts on behalf of the clients that support their business versus acting only in the best interest of their business - in my opinion that is a sure way NOT to continue thriving once people start to realize how big of a flaw this platform creates. Even if we were to pay good money for a professional website and grow at this point in time Boulevard would not be our preference based on brand awareness, autonomy in terms of customization/communication preferences, and also their lack of instant gratification or response when it comes to requests submitted.